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Contact Centre Manager (Telesales)

at Peters Ice Cream

This is a Full time job

Mulgrave, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Successful business with a portfolio of iconic Australian brands
  • Hybrid work model with two days work from home
  • Great team culture
Exciting opportunity for a passionate and energetic leader to lead our national telesales centre, supporting our direct delivery and field sales teams
Listed eight days ago

Contact Centre Manager

at Serco Asia Pacific

This is a Full time job

Dandenong, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Permanent full-time opportunity with flexible, hybrid working options
  • Play a key role in positively impacting the lives of people with disabilities
  • Excellent prospects for professional development and career advancement
Lead our virtual contact centre operations to make an impact on the lives of individuals living with disabilities.
8d ago
Listed six days ago

Contact Centre Manager (Telesales)

at Peters Ice Cream

This is a Full time job

Mulgrave, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Successful business with a portfolio of iconic Australian brands
  • Hybrid work model with two days work from home
  • Great team culture
Exciting opportunity for a passionate and energetic leader to lead our national telesales centre, supporting our direct delivery and field sales teams
6d ago
Listed four days ago

People Performance Manager - Customer Operations

at Toyota Finance Australia

This is a Full time job

Scoresby, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Scoresby location with hybrid working arrangements
  • Fantastic staff benefits and career development opportunities
  • Supportive management and training provided to set you up for success
Toyota Finance Australia has a rare and exciting opportunity to join our Customer Operations team as a People Performance Manager
4d ago
Listed nineteen days ago

Senior Manager - National Call Centre

at Mazda Australia

This is a Full time job

Mulgrave, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Great opportunity to join the second largest Automotive company in Australian
  • Build out the future of our national Call Centre
  • Fully maintained company vehicle
This newly created role will be oversee the coordination, implementation, and review of all NCC activities
19d ago
Listed five days ago

Customer Service Team Leader

at Private Advertiser

This is a Full time job

Caulfield North, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • You love tuning processes & teams to improve quality & quantity of output.
  • Industry leading business with 60 on the team.
  • This is a high volume, demanding, tough role in a complaint driven industry.
Tune, monitor & increase productivity and client satisfaction & retention. Established & very busy team.
5d ago
Listed two hours ago

Customer Success & Quality Assurance Manager

at Adflex Marketing

This is a Full time job

Richmond, Melbourne VIC
$90,000 – $100,000 per year
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Flexible home/office balance
  • Join a great team environment
  • On-going training and support provided
You will coordinate the activities and performance of the customer service team and provide a point of escalation for serious customer enquiries.
2h ago
Listed twenty three hours ago

Dialler Operations Manager

at iSelect Ltd

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Dynamic stakeholder collaboration opportunities
  • Engage with cutting-edge Genesys Pureconnect Technology
  • Hybrid model of working from our CBD office 3 days a week and 2 days from home
Join our team as primary technical support for Contact Centre operations. Enhance efficiency, manage stakeholders, and drive process improvements
23h ago
Listed one day ago

Scheduling Analyst

at The University Of Melbourne

This is a Full time job

Parkville, Melbourne VIC
$102,338 - $110,780 p.a. plus 17% super
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Play a key part in the analysis and logistical operations of scheduling
  • Support the Exams and Graduations operations during the event period
  • Join a small supportive team within the larger Exams and Graduations group
Use your technical expertise to create examination timetables based on parameters input from various stakeholders.
1d ago
Listed eight days ago

Support Team Leader

at Private Advertiser

This is a Full time job

Caulfield North, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Your role plays a pivotal part in enhancing the experience for clients.
  • Join an industry leader. Help establish best practices and optimise workflows.
  • This is a high volume, demanding, tough role in a complaint driven industry.
This is a critical role. You’ll be responsible for leading and overseeing a multidisciplinary Support Team as part of a company restructure.
8d ago
Listed twenty two days ago

Contact Centre Training Lead

at AustralianSuper

This is a Contract/Temp job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • 12-month contract
  • Join a fast paced and growing team with a global reach
  • Melbourne based with flexible working arrangements
A great opportunity to join the Fund on a 12-month contract working closely with our Contact Centre designing and delivering key training.
22d ago
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