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Customer Support Team Leader

at carsales

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Great company culture - we don't take ourselves too seriously!
  • Come work with a diverse & dynamic team of talented people.
  • Certified Great Place to Work and WGEA Employer of Choice.
Come join us and lead our Customer Support team whilst working with internal and external stakeholders!
Listed nine days ago

Customer Service Manager (B2B - SaaS)

at CreditorWatch

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • One of Australia's leading data and tech companies - SaaS!
  • Incredible company culture and team environment - we have so much fun!
  • Exciting challenge and rewarding opportunity - grow with us!
Tech. SaaS. Customer Service. If these are all things you're passionate about, then step right up and hit apply to our Customer Service Manager role.
9d ago
Listed one day ago

Incident Support Coordinator

at Department of Education

This is a Part time job

Melbourne VIC
$74,580 - $90,558
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • The role is required to work as rostered on a shift
  • The Incident Support Coordinators collect relevant information from the caller r
  • The Department values diversity and inclusion in all forms
Department of Education is looking to engage a customer service focused individual as a call taker on a Part time ongoing basis as an Incident Support
1d ago
Listed three days ago

Workforce Planning Manager

at Datacom

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Collect interpret, and evaluate workforce metrics to provide data-driven insight
  • Hybrid working environment – WFH and the Datacom office
  • Work across business strategy, forecasting and workforce behaviour
Join Datacom and focus on analysing, forecasting, & planning workforce supply/demand, for our talent requirements within a contact centre environment
3d ago
Listed twenty three days ago

Customer Support Team Leader

at carsales

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Great company culture - we don't take ourselves too seriously!
  • Come work with a diverse & dynamic team of talented people.
  • Certified Great Place to Work and WGEA Employer of Choice.
Come join us and lead our Customer Support team whilst working with internal and external stakeholders!
23d ago
Listed twenty two days ago

Workforce Planning & Optimisation Manager

at UniSuper Management Pty Ltd

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Super Fund of the Year 2023
  • Play a crucial role in US's customer experience strategy
  • Make a significant impact on the productivity of our workforce
Maximise operational agility & productivity of a workforce through short, medium to longterm workforce forecasting models,capacity & resource planning
22d ago
Listed twenty five days ago

Dialler Operations Manager

at iSelect Ltd

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Dynamic stakeholder collaboration opportunities
  • Engage with cutting-edge Genesys Pureconnect Technology
  • Hybrid model of working from our CBD office 3 days a week and 2 days from home
Join our team as primary technical support for Contact Centre operations. Enhance efficiency, manage stakeholders, and drive process improvements
25d ago
Listed twenty seven days ago

Knowledge Management and Quality Assurance Team Leader

at McMillan Shakespeare

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • 3 days office, 2 days from home
  • Provide strategic advice and analysis
  • High performing, collaborative and supportive team environment
Enhance the Call Centre efficiency through the identification of process/guidelines improvements to deliver an exceptional customer experience. Hybrid
27d ago
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