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Scheduling Lead | 1800RESPECT | WFH

at Telstra Health

This is a Full time job

Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Avenues for growth and stepping into other roles and/or functions of other roles
  • Work from the comfort of your home | IT equipment provided
  • Discount on Telstra Services
Lead and provide specialist expertise on rostering and forecasting for 1800RESPECT.
Listed one day ago

Contact Centre Supervisor

at Department of Justice and Community Safety

This is a Full time job

Melbourne VIC
$106,534 – 128,897 + super
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Manage a team of Contact Centre Officers who provide application support and inf
  • Manage the daily operation of the contact centre including allocation of resourc
  • Respond to complex enquiries, and act on urgent matters
Manage a team of Contact Centre Officers who provide application support and information
1d ago
Listed nine days ago

EL2 Director National Contact Centre Planning & Performance

at National Disability Insurance Scheme

This is a Full time job

Richmond, Melbourne VIC
$136,863 - $155,386 Plus 15.4% Superannuation
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Ongoing & Non-Ongoing 12 - Full Time
  • $136,863 - $155,386 (plus 15.4% superannuation)
  • Role located in QLD - Robina,VIC - Dandenong,VIC - Geelong,VIC - Richmond
The NDIA National Contact Centre Branch is seeking a EL2 Director National Contact Centre Planning and Performance to join their team.
9d ago
Listed ten days ago

Senior Manager Edge Service Centre

at Colonial First State Investments Limited

This is a Full time job

Hawthorn East, Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Leading high-performing teams
  • Hybrid Working & On-site parking
  • Join one of Australias largest super and investments provider
The Edge service team is committed to delivering exceptional service to members and advisers using the Edge and First Wrap Platforms.
10d ago
Listed nine days ago

Team Manager Edge Services

at Colonial First State Investments Limited

This is a Full time job

Hawthorn East, Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Leading high-performing teams
  • Hybrid Working & On-site parking
  • Join one of Australias largest super and investments provider
The Edge Service team, a pivotal part of the CFS Customer Operations division, dedicated to providing top-tier service.
9d ago
Listed nine days ago

EL2 Director National Contact Centre Planning & Performance

at National Disability Insurance Scheme

This is a Full time job

Dandenong, Melbourne VIC
$136,863 - $155,386 Plus 15.4% Superannuation
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Ongoing & Non-Ongoing 12 - Full Time
  • $136,863 - $155,386 (plus 15.4% superannuation)
  • Role located in QLD - Robina,VIC - Dandenong,VIC - Geelong,VIC - Richmond
The NDIA National Contact Centre Branch is seeking a EL2 Director National Contact Centre Planning and Performance to join their team.
9d ago
Listed eight days ago

Customer Care Excellence Project Manager

at Air Liquide Australia

This is a Contract/Temp job

Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Salary + Performance Bonus
  • Hybrid Work Arrangement + Salary Continuance Insurance
  • Immediate Start on a 12-month Contract
Are you an experienced Project Manager with focus on Customer Excellence, ready to lead and drive high-value projects in the Pacific? Apply now!
8d ago
Listed seven days ago

Call Centre Manager

at GJK Facility Services

This is a Full time job

Carlton, Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Supportive & Friendly group of professionals
  • Internal transfer opportunities within a National Organisation
  • Training & Development opportunities
Seeking a Call Centre Manager, to oversee our call centre/help desk team, who works alongside one of our amazing clients, based in Carlton, VIC.
7d ago
Listed twenty one hours ago

Scheduling Lead | 1800RESPECT | WFH

at Telstra Health

This is a Full time job

Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Avenues for growth and stepping into other roles and/or functions of other roles
  • Work from the comfort of your home | IT equipment provided
  • Discount on Telstra Services
Lead and provide specialist expertise on rostering and forecasting for 1800RESPECT.
21h ago
Listed nine days ago

Service Transition Manager

at Victoria Legal Aid

This is a Full time job

Melbourne VIC
$123,625 - $157,340 plus super + salary packaging
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Management experience in implementing a change in service delivery.
  • Strong commitment to clients needs/lead team to meet performance objectives.
  • VLA's focus on work-life balance including flexible working arrangements.
Motivated Manager to actively shape the improvement of Legal Help's intake and information service delivery at VLA.
9d ago
Listed eight days ago

Real Time Analyst

at REA Group

This is a Full time job

Richmond, Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Work from home up to 3 days a week!
  • We have long-term partnerships with charities working to address homelessness
  • We are committed to reducing our impact on the environment
See the impact of your work by finding and implementing continuous improvement in our Customer Support team
8d ago
Listed fourteen days ago

Manager, Ticketing Services

at Arts Centre Melbourne

This is a Full time job

Melbourne VIC
$111,920.64 p.a. plus superannuation
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Full time, ongoing role
  • Make an impact on the ticketing experience in an iconic Performing Arts venue
  • Flexible, hybrid working options available
Seeking a customer-centric professional with Ticketing experience to join the Arts Centre Melbourne team as Manager, Ticketing Services!
14d ago
Listed one day ago

Quality Assurance Officer

at CPM Australia

This is a Casual/Vacation job

Wantirna South, Melbourne VIC
$31.09 p/h + superannuation
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Hybrid Work (combination of work from home and office)
  • Flexible hours offered: You choose the days you want to work!
  • Casual position offering 20-25 hours per week
Are you looking for the next step in your career? Then, look no further. This is a great opportunity for a QA Officer! No sales required!
1d ago
Listed seventeen days ago

Customer Service Manager

at dormakaba Australia Pty Ltd

This is a Full time job

Hallam, Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Work for a global leading brand and a team of dedicated professionals.
  • Modern offices in Hallam, onsite parking and onsite gym access.
  • Opportunity to lead a team & support with training & development.
We are seeking an experienced Customer Service Manager to lead our team of Customer Service Officers and Support Centre Representatives.
17d ago
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