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Listed five days ago

APS6 National Contact Centre Outbound Campaign Manager

at National Disability Insurance Scheme

This is a Full time job

Richmond, Melbourne VIC
$93,196 to $103,035 (plus 15.4% superannuation)
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Generous leave and superannuation entitlements, yearly salary advancements
  • Flexible working arrangements that support a positive work life balance,
  • Enjoy a safe and respectful workplace with a friendly and inclusive culture
An exciting opportunity for an APS6 Outbound Campaign Manager to join our National Contact Centre.
5d ago
Listed thirteen days ago

Customer Experience Lead

at Australian Bureau of Statistics

This is a Full time job

Docklands, Melbourne VIC
Starting salary $92K; total package up to $120K
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Starting salary $92K; total package up to $120K (inc. 15.4% super)
  • Permanent position in the Australian Public Service; full-time / part-time hours
  • Flexible working arrangements inc. hybrid model of working from home and office
Lead a team managing the ABS’ external customer feedback and email enquiry service, consultation hub and website analytics and analysis.
13d ago
Listed nine days ago

Customer Care Manager

at Brand Collective

This is a Full time job

Richmond, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Leadership opportunity within one of Australia's largest retail groups
  • Richmond office location + Pet friendly workplace
  • Up to 50% discounts across our portfolio of brands!
Unique opportunity for a Customer Care Manager to oversee our Customer Service function at Brand Collective!
9d ago
Listed one day ago

Workforce Planning Manager

at Datacom

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Collect interpret, and evaluate workforce metrics to provide data-driven insight
  • Hybrid working environment – WFH and the Datacom office
  • Work across business strategy, forecasting and workforce behaviour
Join Datacom and focus on analysing, forecasting, & planning workforce supply/demand, for our talent requirements within a contact centre environment
1d ago
Listed seventeen days ago

Call Center Operations Manager

at Masseuse Massage

This is a Full time job

South Melbourne, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Amazing Culture - Great people with great attitudes towards work and life!
  • South Melbourne Location - Stone throw away from the heart of Melb. CBD!
  • Rapidly growing business - Plenty of opportunities to make your mark and grow!
Masseuse Massage Chairs needs a hands-on Call Center Operations Manager that can take our systems and processes to the next level!
17d ago
Listed nineteen days ago

Customer Service Manager -Helpdesk

at Quest Payment Systems Pty Ltd

This is a Full time job

Hawthorn, Melbourne VIC
$90,000 – $100,000 per year
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Diverse role managing a technical support team for an Australian Fintech company
  • Learn a wide range of skills and knowledge within the innovative product range
  • Hawthorn location
We are seeking a Payments Helpdesk Manager to work with a team of professionals at our Australian Payments Fintech company.
19d ago
Listed twenty one days ago

Customer Support Team Leader

at carsales

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Great company culture - we don't take ourselves too seriously!
  • Come work with a diverse & dynamic team of talented people.
  • Certified Great Place to Work and WGEA Employer of Choice.
Come join us and lead our Customer Support team whilst working with internal and external stakeholders!
21d ago
Listed five days ago

APS6 National Contact Centre Outbound Campaign Manager

at National Disability Insurance Scheme

This is a Full time job

Dandenong, Melbourne VIC
$93,196 to $103,035 (plus 15.4% superannuation)
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Generous leave and superannuation entitlements, yearly salary advancements
  • Flexible working arrangements that support a positive work life balance,
  • Enjoy a safe and respectful workplace with a friendly and inclusive culture
An exciting opportunity for an APS6 Outbound Campaign Manager to join our National Contact Centre.
5d ago
Listed twenty three days ago

Dialler Operations Manager

at iSelect Ltd

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Dynamic stakeholder collaboration opportunities
  • Engage with cutting-edge Genesys Pureconnect Technology
  • Hybrid model of working from our CBD office 3 days a week and 2 days from home
Join our team as primary technical support for Contact Centre operations. Enhance efficiency, manage stakeholders, and drive process improvements
23d ago
Listed twenty two days ago

Customer Success & Quality Assurance Manager

at Adflex Marketing

This is a Full time job

Richmond, Melbourne VIC
$90,000 – $100,000 per year
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Flexible home/office balance
  • Join a great team environment
  • On-going training and support provided
You will coordinate the activities and performance of the customer service team and provide a point of escalation for serious customer enquiries.
22d ago
Listed twelve days ago

Workforce Analyst

at Citrus Group Pty Ltd

This is a Full time job

Collingwood, Melbourne VIC
Up to $75k plus super
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Upto 75k plus super | Full Time Permenant | Mon - Fri NO Weekends
  • Collingwood Office | 1 Day Work From Home 4 In the Office
  • Free Event Tickets | Onsite Gym | Free Barista Coffee | Global Brand
Full Time Perm - Up to $75k plus Super - Global Business and Market Leader in Ticketing and Entertainment | Modern Renovated Office
12d ago
Listed seven days ago

Team Leader (2 Positions!)

at CPM Australia

This is a Full time job

Wantirna South, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Join Australia’s leading field marketing agency
  • Full paid training and induction provided
  • X2 full-time positions available
Exciting opportunity for an experienced Team Leader to oversee a team of Inbound Representatives. Work exclusively on our new Contact Centre program!
7d ago
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