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Listed seven days ago

Head of Customer Care Transformation

at MECCA Brands Pty Ltd

This is a Full time job

Richmond, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Join MECCA Brands in a key leadership role & make an impact!
  • People focused, high performing culture.
  • Fast paced, forever evolving, growth mindset!
Spearhead the evolution of our customer care landscape, ensuring MECCA remains at the forefront of delivering exceptional experiences to our customers
7d ago
Listed twenty two hours ago

EL2 Director National Contact Centre Planning & Performance

at National Disability Insurance Scheme

This is a Full time job

Richmond, Melbourne VIC
$136,863 - $155,386 Plus 15.4% Superannuation
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Ongoing & Non-Ongoing 12 - Full Time
  • $136,863 - $155,386 (plus 15.4% superannuation)
  • Role located in QLD - Robina,VIC - Dandenong,VIC - Geelong,VIC - Richmond
The NDIA National Contact Centre Branch is seeking a EL2 Director National Contact Centre Planning and Performance to join their team.
22h ago
Listed seven days ago

Head of Customer Care Operations

at MECCA Brands Pty Ltd

This is a Full time job

Richmond, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Join MECCA Brands in a key leadership role & make an impact!
  • People focused, high performing culture.
  • Fast paced, forever evolving, growth mindset!
This rare & exciting opportunity will play a pivotal role in leading and optimizing performance & driving excellence in customer service.
7d ago
Listed one day ago

Service Transition Manager

at Victoria Legal Aid

This is a Full time job

Melbourne VIC
$123,625 - $157,340 plus super + salary packaging
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Management experience in implementing a change in service delivery.
  • Strong commitment to clients needs/lead team to meet performance objectives.
  • VLA's focus on work-life balance including flexible working arrangements.
Motivated Manager to actively shape the improvement of Legal Help's intake and information service delivery at VLA.
1d ago
Listed one day ago

Senior Manager Edge Service Centre

at Colonial First State Investments Limited

This is a Full time job

Hawthorn East, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Leading high-performing teams
  • Hybrid Working & On-site parking
  • Join one of Australias largest super and investments provider
The Edge service team is committed to delivering exceptional service to members and advisers using the Edge and First Wrap Platforms.
1d ago
Listed two days ago

Head of Audit - Technology

at NAB

This is a Full time job

Melbourne VIC
subClassification: Audit - Internal
Audit - Internal
classification: Accounting
(Accounting)
  • We’ve got excellent leaders providing strong perspectives on why we’re here.
  • Experience exciting momentum with support from awesome leaders.
  • Work in a collaborative and inclusive team environment.
Opportunity for an experienced Head of to join our Internal Audit Technology division
2d ago
Listed fifteen days ago

Customer Service Manager (B2B - SaaS)

at CreditorWatch

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • One of Australia's leading data and tech companies - SaaS!
  • Incredible company culture and team environment - we have so much fun!
  • Exciting challenge and rewarding opportunity - grow with us!
Tech. SaaS. Customer Service. If these are all things you're passionate about, then step right up and hit apply to our Customer Service Manager role.
15d ago
Listed eight days ago

Customer Service Manager

at Hinchen Recruitment Group

This is a Full time job

Dandenong, Melbourne VIC
$175,000 package + 10% STIs pa
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Outstanding Contact Centre leadership opportunity
  • $175,000 package + 10% STIs pa
  • ASX 100 - Iconic Market Leader
Strategic & proactive CCM role- Operating as the VOC, you'll lead the charge to deliver an exceptional CX and nurturing a high performing team culture
8d ago
Listed twenty two hours ago

EL2 Director National Contact Centre Planning & Performance

at National Disability Insurance Scheme

This is a Full time job

Dandenong, Melbourne VIC
$136,863 - $155,386 Plus 15.4% Superannuation
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Ongoing & Non-Ongoing 12 - Full Time
  • $136,863 - $155,386 (plus 15.4% superannuation)
  • Role located in QLD - Robina,VIC - Dandenong,VIC - Geelong,VIC - Richmond
The NDIA National Contact Centre Branch is seeking a EL2 Director National Contact Centre Planning and Performance to join their team.
22h ago
Be an early applicant
Listed one day ago

Training Manager - Passenger Experience

at Metro Trains Melbourne

This is a Full time job

Docklands, Melbourne VIC
subClassification: Rail & Maritime Transport
Rail & Maritime Transport
classification: Manufacturing, Transport & Logistics
(Manufacturing, Transport & Logistics)
  • Work for an Industry Leading Training Provider
  • Lead the team in providing high quality, customer focused training outcomes
  • CBD and South Kensington Locations
Great opportunity for an experienced Training Manager with a focus on our Passenger Experience!
1d ago
Listed one day ago

Laboratory Services Manager

at Hinchen Recruitment Group

This is a Full time job

Melbourne VIC
subClassification: Laboratory & Technical Services
Laboratory & Technical Services
classification: Science & Technology
(Science & Technology)
  • $220-250K Package plus STI
  • Sydney or Melbourne location
  • Defined career pathway with opportunities for progression Australia wide
Opportunity for a multi-site Laboratory Manager to lead a high performing team for a market leader in the construction materials space.
1d ago
Listed eight days ago

Contact Centre Manager

at Serco Asia Pacific

This is a Full time job

Dandenong, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Permanent full-time opportunity with flexible, hybrid working options.
  • Play a key role in positively impacting the lives of people with disabilities.
  • Excellent prospects for professional development and career advancement.
Lead our virtual contact centre operations to make an impact on the lives of individuals living with disabilities.
8d ago
Listed three hours ago

Manager - Network Control

at V/Line Corporation

This is a Full time job

Melbourne VIC
subClassification: Rail & Maritime Transport
Rail & Maritime Transport
classification: Manufacturing, Transport & Logistics
(Manufacturing, Transport & Logistics)
  • Career-defining leadership role
  • Engage in significant projects and initiatives throughout Victoria
  • Become a key player in the Victorian Rail industry with a high-performing team
Dynamic leadership role to oversee Train Control and Signalling, drive performance, lead incident response, and uphold V/Line's service and safety.
3h ago
Be an early applicant
Listed twenty eight days ago

Workforce Planning & Optimisation Manager

at UniSuper Management Pty Ltd

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Super Fund of the Year 2023
  • Play a crucial role in US's customer experience strategy
  • Make a significant impact on the productivity of our workforce
Maximise operational agility & productivity of a workforce through short, medium to longterm workforce forecasting models,capacity & resource planning
28d ago
Listed eight days ago

Business Unit Manager - Life Sciences, R&D Sector

at Boehunter Healthcare & Life Sciences

This is a Full time job

Melbourne VIC
subClassification: Biotechnology & Genetics
Biotechnology & Genetics
classification: Science & Technology
(Science & Technology)
  • Expanding and Highly Successful Life Sciences Company
  • High Performing National Specialist Team
  • P&L Responsibilities and Growth Initiatives
Reputable Life Sciences company seeking an outstanding leader for their Business Unit Manager position. Call Lucia +61 410 565 626.
8d ago
Listed eight days ago

Operations Manager - VIC (Towage Operations)

at Svitzer Australia

This is a Full time job

Port Melbourne, Melbourne VIC
subClassification: Rail & Maritime Transport
Rail & Maritime Transport
classification: Manufacturing, Transport & Logistics
(Manufacturing, Transport & Logistics)
  • Exciting senior marine operations leadership opportunity!
  • Foster positive & strong relationships with employees, customers & stakeholders
  • Permanent full-time opportunity based in the Port of Melbourne, VIC
Do you have a passion for people and a strong operations background? Fantastic opportunity for an experienced leader to join our team in Victoria.
8d ago
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