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Listed one day ago

Training Development & Facilitation Officer

at City Of Casey

This is a Full time job

Narre Warren, Melbourne VIC
Band 5: Salary starts at $76,940 +Superannuation
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Be part of City of Casey’s 4 year Transformation Project
  • Comprehensive Training & induction | WFH Days + Flexible Hours
  • Full-Time Limited Tenure (March 2025) + Monthly RDO
Exciting opportunity to work on Casey’s Transformation project, designing & delivering training programs for the new Customer Service Delivery Model.
1d ago
Listed one day ago

Knowledge Management and Quality Assurance Team Leader

at McMillan Shakespeare

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • 3 days office, 2 days from home
  • Provide strategic advice and analysis
  • High performing, collaborative and supportive team environment
Enhance the Call Centre efficiency through the identification of process/guidelines improvements to deliver an exceptional customer experience. Hybrid
1d ago
Listed one day ago

Training Development Officer

at City Of Casey

This is a Full time job

Narre Warren, Melbourne VIC
Band 5: Salary starts at $76,940 +Superannuation
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Be part of City of Casey’s 4 year Transformation Project
  • Comprehensive Training & induction | WFH Days + Flexible Hours
  • Full-Time Limited Tenure (March 2025) + Monthly RDO
Analyse training requirements to create training materials to support the rollout of Casey’s tiered skills-based customer service approach.
1d ago
Listed one day ago

Knowledge Management and Quality Assurance Team Leader

at McMillan Shakespeare

This is a Full time job

Brisbane QLD
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • 3 days office, 2 days from home
  • Provide strategic advice and analysis
  • High performing, collaborative and supportive team environment
Enhance the Call Centre efficiency through the identification of process/guidelines improvements to deliver an exceptional customer experience. Hybrid
1d ago
Listed one day ago

Knowledge Management and Quality Assurance Team Leader

at McMillan Shakespeare

This is a Full time job

Adelaide SA
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • 3 days office, 2 days from home
  • Provide strategic advice and analysis
  • High performing, collaborative and supportive team environment
Enhance the Call Centre efficiency through the identification of process/guidelines improvements to deliver an exceptional customer experience. Hybrid
1d ago
Listed one day ago

Roadside Assistance Technical Trainer

at Allianz Partners

This is a Full time job

Brisbane QLD
Base plus superannuation
subClassification: Other
Other
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Be part of a great team providing Roadside Support to customers
  • Work with premium automotive brands
  • Build your Customer Service career with us
The role will play a key support role to both Customer Service Agents, Technicians and Towing Operators who are assisting customers' incidents.
1d ago
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