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Listed three days ago

Director Contact Centre and Customer Guidance

at Colonial First State Investments Limited

This is a Full time job

Sydney NSW
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Be part of the transformation journey and successful team
  • New structure and a great chance to impact the culture
  • Convenient location and great working environment
The Contact Centre is made up of 130 members across 6 teams who provide exceptional service to our members, advisors and employers.
3d ago
Listed three days ago

Customer Relations Team Leader

at Concentrix Services Pty Ltd

This is a Full time job

Ballarat, Ballarat & Central Highlands VIC
$85,000 per year
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Exciting new client engagement - get started and make your mark
  • Work closely with and be supported by experienced service delivery leaders
  • Guide and support a small and specialised team
Manage and develop a team of Customer Relations Specialists as they resolve complex, Retail Energy industry complaints.
3d ago
Listed three days ago

Customer Service Advisor - Critical Incident Desk

at City Facilities Management

This is a Full time job

Mulgrave, Melbourne VIC
Hourly rate + 11% super + 2 days WFH weekly
subClassification: Customer Service - Call Centre
Customer Service - Call Centre
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Free Secure on-site parking when in the office
  • Hybrid work options! Work from home two days per week
  • Permanent position including annual leave and personal leave entitlements
Take inbound and make outbound calls to resolve, manage and escalate problems logged with the Critical Incident Desk for CityFM partner brands.
3d ago
Listed two days ago

Team Lead - Contact Centre (Case)

at Industry Fund Services

This is a Full time job

Melbourne VIC
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Be part of a professional Leadership team - hybrid workplace
  • Make a difference to the retirement future of members
  • Opportunity to continue to strengthen your leadership skills
Lead a dedicated team of legal and insolvency specialists who recover unpaid super to help Australians retire with dignity, security and confidence.
2d ago
Listed one day ago

Customer Service Team Leader

at Private Advertiser

This is a Full time job

Caulfield North, Melbourne VIC
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Your role plays a pivotal part in enhancing the experience for clients.
  • Join an industry leader. Help establish best practices and optimise workflows.
  • This is a high volume, demanding, tough role in a complaint driven industry.
This is a critical role. You’ll be responsible for leading and overseeing a multidisciplinary Support Team as part of a company restructure.
1d ago
Listed two days ago

Team Lead - Contact Centre (Recoveries)

at Industry Fund Services

This is a Full time job

Melbourne VIC
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Be part of a professional Leadership team - hybrid workplace
  • Make a difference to the retirement future of members
  • Opportunity to continue to strengthen your leadership skills
Lead a dedicated contact centre team who recover unpaid super from employers and secure the retirement savings of Australian workers
2d ago
Listed four days ago

Assistant Director, Operations and Assistant Director Operational Support

at Department of Foreign Affairs and Trade

This is a Full time job

Darwin NT
$118,654-$132,724 per annum + 15.4% employer super
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Exciting, diverse and fulfilling work managing teams managing passport services.
  • A diverse and inclusive workplace with an attractive reumeration package.
  • Flexible work arrangements.
Australian Passport Office seeks high performing leaders for Operations & Support teams! Roles in operation, policy, data & more!
4d ago
Listed five days ago

Economic Development Officer- Retail

at Banyule City Council

This is a Contract/Temp job

Greensborough, Melbourne VIC
$91947-$99963 + 11% Superannuation
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Full Time Position until 31st January 2025
  • Monthly Roster Day Off
  • Generous leave entitlements
A core role for Council's Economic Development team is to provide targeted support to the business community to strengthen and grow the local economy.
5d ago
Listed four days ago

Passport Team Leader & Senior Operations Support Officer (various roles)

at Department of Foreign Affairs and Trade

This is a Full time job

Darwin NT
$95,282 to $107,136 per annum + 15.4% super
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Exciting, diverse & fulfilling work managing teams delivering passport services.
  • A diverse and inclusive workplace with an attractive remuneration package.
  • Flexible work arrangements.
Australian Passport Office seeks high performing APS6 Team Leaders for Operations & Support teams! Roles in operation, policy, data & more!
4d ago
Listed five days ago

National Customer Relations Specialist

at Capital S.M.A.R.T. Repairs Australia Pty Ltd

This is a Contract/Temp job

Rowville, Melbourne VIC
Flexible location!
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Join a supportive and engaging team where we help each other to succeed.
  • Competitive remuneration on offer.
  • Monday to Friday role with a company that invests in your future and career g...
We are currently seeking two team members to complement the National Team as Customer Relations Specialists.
5d ago
Listed nine days ago

Knowledge Management and Quality Assurance Team Leader

at McMillan Shakespeare

This is a Full time job

Brisbane QLD
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • 3 days office, 2 days from home
  • Provide strategic advice and analysis
  • High performing, collaborative and supportive team environment
Enhance the Call Centre efficiency through the identification of process/guidelines improvements to deliver an exceptional customer experience. Hybrid
9d ago
Listed six days ago

APS6 Team Leader - Competent Authority Unit

at Department of Foreign Affairs and Trade

This is a Full time job

Canberra ACT
$95,282-$107,136 per annum + 15.4% employer super
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Diverse work managing complex cases associated with issuing Australian passports
  • An inclusive workplace with an attractive remuneration package
  • Flexible work arrangements
Lead a security focused team at the Australian Passport Office! Manage complex passport cases and national security matters. Lead and mentor a team.
6d ago
Listed nine days ago

Knowledge Management and Quality Assurance Team Leader

at McMillan Shakespeare

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • 3 days office, 2 days from home
  • Provide strategic advice and analysis
  • High performing, collaborative and supportive team environment
Enhance the Call Centre efficiency through the identification of process/guidelines improvements to deliver an exceptional customer experience. Hybrid
9d ago
Listed nine days ago

Knowledge Management and Quality Assurance Team Leader

at McMillan Shakespeare

This is a Full time job

Adelaide SA
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • 3 days office, 2 days from home
  • Provide strategic advice and analysis
  • High performing, collaborative and supportive team environment
Enhance the Call Centre efficiency through the identification of process/guidelines improvements to deliver an exceptional customer experience. Hybrid
9d ago
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