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Listed four days ago

Scheduling Analyst

at The University Of Melbourne

This is a Full time job

Parkville, Melbourne VIC
$102,338 - $110,780 p.a. plus 17% super
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Play a key part in the analysis and logistical operations of scheduling
  • Support the Exams and Graduations operations during the event period
  • Join a small supportive team within the larger Exams and Graduations group
Use your technical expertise to create examination timetables based on parameters input from various stakeholders.
4d ago
Listed two days ago

Workforce Planning & Optimisation Manager

at UniSuper Management Pty Ltd

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Super Fund of the Year 2023
  • Play a crucial role in US's customer experience strategy
  • Make a significant impact on the productivity of our workforce
Maximise operational agility & productivity of a workforce through short, medium to longterm workforce forecasting models,capacity & resource planning
2d ago
Listed four days ago

PlayWell Optimisation Manager

at sportsbet.com.au

This is a Full time job

Melbourne VIC
5 weeks annual leave
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • $290 allowance to use towards your personal fitness goals
  • Work from home 2 days a week
  • 6 months paid parental leave
If you are passionate about Customer Experience and Process Optimisation, then we have the perfect opportunity for you!
4d ago
Listed seven days ago

Knowledge Management and Quality Assurance Team Leader

at McMillan Shakespeare

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • 3 days office, 2 days from home
  • Provide strategic advice and analysis
  • High performing, collaborative and supportive team environment
Enhance the Call Centre efficiency through the identification of process/guidelines improvements to deliver an exceptional customer experience. Hybrid
7d ago
Listed eighteen hours ago

Energy Specialist

at Origin

This is a Full time job

Melbourne VIC
subClassification: Customer Service - Call Centre
Customer Service - Call Centre
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Be part of high performing team a great organisation
  • CBD office, 5 min walk from station | hybrid working, 2 days per week in office
  • Start date 29th April or 13th May
Gone are the days of customers getting stuck in a never-ending loop, you'll be fully trained in every aspect of the customer experience.
18h ago
Listed twenty eight days ago

Team Leader

at Ingenico

This is a Full time job

Preston, Melbourne VIC
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Flexible working options
  • Permanent, full time role
  • Preston location with onsite carpark
Join a global leader in Fintech! Leadership role, bring your skills to lead the rollout of new processes, procedures and training tools for operators
28d ago
Listed four days ago

Dialler Operations Manager

at iSelect Ltd

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Dynamic stakeholder collaboration opportunities
  • Engage with cutting-edge Genesys Pureconnect Technology
  • Hybrid model of working from our CBD office 3 days a week and 2 days from home
Join our team as primary technical support for Contact Centre operations. Enhance efficiency, manage stakeholders, and drive process improvements
4d ago
Listed twenty one days ago

Customer Hardship Team Leader

at Vocus

This is a Contract/Temp job

Melbourne VIC
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Support a dedicated team managing customers experiencing financial hardship.
  • Hybrid working, 14-month maximum term contract!
  • Generous discounts on Power, Gas, Mobile and Internet!
Are you looking for an awesome place to work, where you can proudly be your authentic self, and be part of #oneteam?  
21d ago
Listed twenty three days ago

Member Experience Outbound Team Lead

at RACV

This is a Full time job

Noble Park North, Melbourne VIC
Competitive Salary + Benefits + Discounts
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Noble Park office + Hybrid working arrangement!
  • Competitive Salary + Discounts on insurance + Free roadside assistance!
  • Lead a team of dedicated outbound specialists; be part of their success!
Make a difference - "The work you do matters and has a positive impact" Join RACV as a passionate people leader who is committed to member experience
23d ago
Listed three days ago

Customer Support Team Leader

at carsales

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Great company culture - we don't take ourselves too seriously!
  • Come work with a diverse & dynamic team of talented people.
  • Certified Great Place to Work and WGEA Employer of Choice.
Come join us and lead our Customer Support team whilst working with internal and external stakeholders!
3d ago
Listed twenty eight days ago

Team Leader - Vic

at Troocoo

This is a Full time job

Mulgrave, Melbourne VIC
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Attractive salary package with fantastic additional benefits.
  • Monday - Friday, no weekend work!
  • Permanent, full-time position conveniently located in Mulgrave.
Troocoo are proud to partner with a growing global professional services organisation, to recruit their next Customer Service Team Leader.
28d ago
Listed seven days ago

Early Collections Representative

at Toyota Finance Australia

This is a Full time job

Scoresby, Melbourne VIC
subClassification: Collections
Collections
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Entry into the Finance industry
  • Work for a leading, innovative and well-respected global brand
  • Fantastic staff benefits and career development opportunities
Toyota Finance Australia has an exciting opportunity for an Early Collections Representative to join our team at Scoresby, VIC.
7d ago
Listed three days ago

Customer Success & Quality Assurance Manager

at Adflex Marketing

This is a Full time job

Richmond, Melbourne VIC
$90,000 – $100,000 per year
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Flexible home/office balance
  • Join a great team environment
  • On-going training and support provided
You will coordinate the activities and performance of the customer service team and provide a point of escalation for serious customer enquiries.
3d ago
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