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Listed eight days ago

Real Time Analyst

at REA Group

This is a Full time job

Richmond, Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Work from home up to 3 days a week!
  • We have long-term partnerships with charities working to address homelessness
  • We are committed to reducing our impact on the environment
See the impact of your work by finding and implementing continuous improvement in our Customer Support team
8d ago
Listed seven days ago

Customer Care Excellence Project Manager

at Air Liquide Australia

This is a Contract/Temp job

Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Salary + Performance Bonus
  • Hybrid Work Arrangement + Salary Continuance Insurance
  • Immediate Start on a 12-month Contract
Are you an experienced Project Manager with focus on Customer Excellence, ready to lead and drive high-value projects in the Pacific? Apply now!
7d ago
Listed eleven days ago

Senior Manager Contact Centre Improvement

at Commonwealth Bank - Business Banking

This is a Full time job

Sydney NSW
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • You are a motivated and driven individual
  • We are a team of innovative thinkers
  • We offer a hybrid work environment (a mix of home and office - post probation)
CommSec is Australia's leading online retail stockbroker providing customers with access to a range of products, easy-to-use investment tools.
11d ago
Listed twenty nine days ago

Senior Customer Operations Manager

at Galileo Search

This is a Full time job

Sydney NSW
Good Package on offer $$
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Manage large teams of Customer service professionals and Team Leaders
  • Profitable company with a bright future and career opportunities.
  • Good Package on offer for the right candidate.
Work for a blue chip financial services group, with an amazing culture and great people. Managing a large team within Customer Operations.
29d ago
Expiring soon
Listed seventeen days ago

Workforce Planning Manager

at Datacom

This is a Full time job

Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Collect interpret, and evaluate workforce metrics to provide data-driven insight
  • Hybrid working environment – WFH and the Datacom office
  • Work across business strategy, forecasting and workforce behaviour
Join Datacom and focus on analysing, forecasting, & planning workforce supply/demand, for our talent requirements within a contact centre environment
17d ago
Listed twenty eight days ago

Coordinator Customer Experience

at Blacktown City Council

This is a Part time job

Blacktown, Sydney NSW
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Permanent opportunity
  • 35 hour working week
  • Opportunity to participate in Council's flextime arrangement
This role is responsible for all aspects of the Customer Experience team's performance and will manage our Customer Experience Strategy.
28d ago
Expiring soon
Listed twenty nine days ago

Service Delivery Manager

at Millennium Services Group Pty Ltd

This is a Full time job

Karrinyup, Perth WA
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Engaging work in a challenging and exciting premium location
  • Competitive salary and free on-site parking
  • Opportunity to progress throughout the company
As the integrated service provider of multiple assets, we can offer you an opportunity to grow in an environment driven to achieve outstanding results
29d ago
Expiring soon
Listed twenty one days ago

Customer Service Manager

at Hinchen Recruitment Group

This is a Full time job

Sydney NSW
Up to $200k package + 20% STI
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Leverage off your hands-on and strategic Contact Centre Management expertise
  • Lead an omni-channel Contact Centre: 130+ FTE
  • Salary: $160k - $180k base + super + 20% STI + ASAP start!
Leverage off your expert Omni-Channel Contact Centre Mgt & change mgt exp to develop a best in class, high performing B2C customer centric operation.
21d ago
Listed six days ago

Customer Care Manager

at The Alpha School System

This is a Full time job

Hendra, Brisbane QLD
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Join a market leader in education cloud software on an amazing growth journey
  • Provide a significant contribution as part of our Leadership Team
  • Participation in the Company Bonus Plan
Passionate about customer service, providing exceptional support experiences and building advocacy? Apply now for an excellent leadership opportunity!
6d ago
Listed six days ago

Customer Success Manager

at Standards Australia Ltd

This is a Full time job

Sydney NSW
Permanent role
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Located near Wynyard and Circular Quay
  • Join a friendly and highly collaborative team
  • Employer of Choice Award Winner 2023
Build customer-centric capability and performance within your direct team and also advocate for customer excellence across the business.
6d ago
Listed eighteen days ago

Workforce Planning Manager

at Employsure

This is a Full time job

Sydney NSW
Upto $120,000 + Super & more
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Shape the future: Craft the workforce strategy for a thriving team!
  • Make an Impact: Build a workforce that delivers exceptional results!
  • Join a Global industry leader: The Power of our Global Group sets us apart
Do you have a passion for workforce planning and a knack for understanding customer needs? We have your next career opportunity HERE
18d ago
Listed seven days ago

Workforce Planner

at Compass Group

This is a Full time job

Sydney NSW
Salary inclusive of super + annual bonus
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Join a leader in food service & support.
  • Be part of our continous growth journey!
  • Small team, big impact.
Join a national team as a workforce planner with the urban casual pool of Compass Group Australia.
7d ago
Listed twenty days ago

Onboarding Specialist

at Your Client Matters

This is a Casual/Vacation job

Miranda, Sydney NSW
$25 – $35 per hour
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Make a real impact - Your work will directly contribute to our clients success
  • Join a collaborative and dynamic team where your contributions are valued.
  • Work close to home to enjoy a work life balance - flexible hours considered
You will be the friendly face of our company and the first point of contact empowering our clients to achieve their marketing and business goals.
20d ago
Listed thirteen days ago

Senior Workforce Planner

at SMAART Recruitment

This is a Full time job

Adelaide SA
Salary + Super + Benefits
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • CBD Location + WFH | Flexible working arrangements | Excellent Salary
  • Ideal for a passionate Workforce professional looking to take the next step
  • Be a part of a business and industry experiencing exponential growth
Rare Workforce Management role optimising Contact Centre performance and providing insights for future business growth.
13d ago
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