Student Support Officer
Enhance the wellbeing and learning outcomes of students.
Job opportunities
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Jobs in SEEK right nowJob growth
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5-year projectionSalary
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Typical salaryJob satisfaction
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Job opportunities
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Jobs in SEEK right nowSalary
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Typical salaryJob growth
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5-year projectionJob satisfaction
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On this page
- What's it like to be a Student Support Officer?
- How to become a Student Support Officer
- Latest Student Support Officer jobs
- Top skills and experience for Student Support Officers
- Is Student Support Officer the right role for you?
- Student Support Officer role reviews
What's it like to be a Student Support Officer?
Student Support Officers work in schools and tertiary institutions as non-teaching staff members and are typically part of a wellbeing team. In some cases, they may be trained Social Workers or Youth Workers.
Tasks and duties
- Delivering prevention and early intervention programs for students at risk, such as anti-bullying, social skill development and health programs.
- Mentoring or providing support to students who need assistance.
- Attending phone calls and being the first point of contact for a wellbeing team.
- Engaging with students on a daily basis and handling enquiries.
- Maintaining student records and files and other administrative tasks.
- Delivering induction sessions including student safety presentations.
How to become a Student Support Officer
Depending on your specific role, you may need a tertiary qualification to become a Student Support Officer. Previous administration and customer service experience may be preferred by some employers. You will also need a valid and current Working with Children Check.
- Complete a tertiary qualification in social work, social science, youth work or a related discipline. This could be a Diploma of Youth Work (CHC50413), Bachelor of Social Science or Bachelor of Social Work.
- Gain experience. Consider starting off in an administrative or customer service job to develop key skills for the role.
- Obtain a Working with Children Check.
Compare your salary
Find out how your salary compares with the average salary for Student Support Officers.Latest Student Support Officer jobs on SEEK
Be one of the first to discover these recently listed jobs, or browse all Student Support Officer jobs on SEEK right now.Did you find this helpful?
Skills and experience employers are looking for
Having the right skills and experience can make you an in-demand applicant. Student Support Officer employers on SEEK are looking for job seekers with expertise in the following areas. Student Support
Cultural Safety
RTO Knowledge
Community Services
Indigenous Communities
Support Services
Youth Services
Counselling
Student Management Systems
Strengths Based Practice
Source: SEEK job ads and SEEK Profile data
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Latest Student Support Officer reviews
Jul 2024
Demanding role but good to improve multitasking skills
Reviewer's QualificationBachelor of Communication
Experience1 – 4 years
Organisation sizeSmall (1-19 employees)
SpecialisationEducation & Training
The good things
As a Student Support Officer, I enjoy the opportunity to make a meaningful impact on students' lives. I find it fulfilling to assist students in navigating their educational journey, from enrolment t...
The challengesWhile I find my role as a Student Support Officer very rewarding, there are a few challenges. One aspect I find less enjoyable is dealing with administrative tasks that can sometimes become repetitive...
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Feb 2025
Everyday is a new day, with new challenges as well as warming reward's a
Reviewer's QualificationCertificate III in Disability
Experience5 – 9 years
Organisation sizeMedium (20-199 employees)
SpecialisationEducation & Training
The good thingsThere’s nothing more rewarding than that moment a child grasps a concept or skill that has challenged them, especially if those students struggle with learning difficulties and/or disabilities.
The challengesIt can be challenging with particular students who can be high functioning or physical. And also can be challenging trying numerous ways of getting the child to understand what is being taught (which ...
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SEEK has not verified the truth or accuracy of these comments and does not adopt or endorse any of the comments posted on this page.SEEK collects and posts the comments for what they are worth and for information purposes only to assist candidates to find employment through www.seek.com.au
