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Assistant Manager

Support the Manager of a business to resolve issues and oversee day-to-day operations.

What's it like to be an Assistant Manager?

An Assistant Manager is usually responsible for supporting a Manager of a company, business or organisation. They may also be in charge of hiring and training new employees, creating rosters for employees and providing customer service. Assistant Managers tend to work in areas such as hospitality, tourism, health and retail. While Assistant Manager duties may vary depending on the position, the skills these professionals usually have are the ability to think on their feet to quickly resolve issues, exceptional communication and customer service skills and excellent organisational skills.

Assistant Manager

Tasks and duties

  • Ensuring the venue, store or premises run smoothly by overseeing employees and by developing systems and procedures for operational efficiency.
  • Supporting the Manager by recruiting, hiring and training new employees and providing a comprehensive induction process.
  • Handling and resolving customer queries and complaints as they arise.
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Assistant Managers may be required to work shifts, including early mornings, evenings and weekends.

What can I earn as an Assistant Manager?

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NSW
VIC
WA
QLD
TAS
SA
NT
ACT
The most common salary in AUS for an Assistant Manager is between $50k and $60k
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info
Source: SEEK job ads

How to become an Assistant Manager


SEEK Learning
Formal qualifications are not usually required to work as an Assistant Manager in Australia as previous experience is highly regarded and on-the-job training is typically provided. However, qualifications in the field may help you when you are applying for work.

  1. Decide on the area you want to work in. Depending on the setting, you may need to hold a current Responsible Service of Alcohol (RSA) certificate or Responsible Conduct of Gambling (RCG) certificate.
  2. If you are looking to further your career, you can work your way up and apply for promotions to more senior roles.
  3. You may also wish to consolidate your experience with further qualifications, such as a Certificate IV in Leadership and Management (BSB42015) or a Diploma of Leadership and Management (BSB51918).

Explore related qualifications

SEEK users who have worked as an Assistant Manager have studied these qualifications.

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Diploma of Leadership and Management

This qualification provides you with the skills needed to support individuals and teams to meet organisational goals.
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Diploma of Leadership and Management provider logo
Diploma of Leadership and Management provider logo
Diploma of Leadership and Management provider logo

Certificate IV in Leadership and Management

This qualification develops your leadership skills and prepares you to guide and support others in the workplace.
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Certificate IV in Leadership and Management provider logo
Certificate IV in Leadership and Management provider logo
Certificate IV in Leadership and Management provider logo
Certificate IV in Leadership and Management provider logo
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Source: SEEK job ads and SEEK Profile data

How do Assistant Managers rate their role?

Latest reviews from 19 Assistant Managers surveyed on SEEK

Work-life balance
3.5
Job satisfaction
3.9
Career progression opportunities
3.8
Job security
4.3
Pay / Salary
3.7
Variety of work
4.4

Latest reviews

All
Positive
Negative
Nov 2018
It’s a fun job. It’s not forever. And if you are lucky you will make some amazing friends along the way.
Reviewer's Qualification
Diploma of Screen and Media
Experience
1 – 4 years
Organisation size
Large (200+ employees)
Specialisation
Retail
The good things
I have been with the company for quite a while so I get left alone in comparison to others. It has been flexible with my studies but often inconsistent with my hours. There is a high staff turn over ...
The challenges
Sometimes your shifts are only 3 hours long. So it’s not worth the return travel to and from the centre.
Read more
Nov 2018
Can get frustrating but roblem solving is the f
Reviewer's Qualification
Certificate IV in Training and Assessment
Experience
5 – 9 years
Organisation size
Large (200+ employees)
Specialisation
Paint
The good things
Some of the tasks and expectations of an Assistant Manager can be quite challenging but do help in your development and confidence.
The challenges
Having to fix problems for staff when they can fix it with a little thought. Getting in earn and leaving later to set up and close the store.
Read more
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Source: SEEK Role Reviews

Working hours for Assistant Managers

Overtime
Weekends
Shift work
Late nights
Often
Sometimes
Never
info
Source: SEEK Role Reviews from 19 Assistant Managers

What are the job opportunities for Assistant Managers?

Find out how the job market is trending

All
NSW
VIC
WA
QLD
TAS
SA
NT
ACT

Job opportunities

Assistant Manager jobs on SEEK
209
Jobs on SEEK right now
Source: SEEK

Projected job growthAlert

National increase over next 5 years *
8.2%
2019
2024
Source: LMIP. Office Managers

Latest Assistant Manager jobs on SEEK

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info
Source: SEEK job ads
info
Source: SEEK job ads and SEEK Profile data