What's it like to be an Assistant Store Manager?
An Assistant Store Manager is a diverse role, which supports the general operations of a shop or store. This may include spending time on the shop floor dealing with unexpected issues, addressing and resolving customer queries and driving sales.
Tasks and duties
- Supporting the Store Manager by overseeing the overall operation of the store including supervising and directing the workforce and making staffing decisions, including rostering of employees.
- Managing the store’s financial performance, safety and security.
- Implementing visual merchandising displays, ensuring customer satisfaction and product quality by resolving complaints and queries in a timely manner.
Assistant Store Managers usually have excellent organisational, interpersonal and problem-solving skills, and are comfortable working in a fast-paced and dynamic environment.
Depending on the role and store, Assistant Store Managers may work on weekends or holidays.
What can I earn as an Assistant Store Manager?
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How to become an Assistant Store Manager
- Gain work experience in the field, and undertake a qualification in retail services, such as a Certificate IV in Retail Management (SIR40316).
- If you are looking to further your career within retail, you can work your way up and apply for promotions to more senior roles, such as Retail Store Manager or Brand Manager.
- You may also wish to consolidate your experience with further qualifications, such as a Diploma of Leadership and Management (BSB51915).