What's it like to be a Branch Manager?
Branch Managers are employed in retail shops or financial institutions to control the location’s daily operations. They oversee the hiring, training and supervision of staff. The Branch Manager plans and coordinates the location’s product mix and daily activities and maintains records of stock levels and transactions processed.
Tasks and duties
- Determining product mix and stock levels.
- Setting and overseeing service standards.
- Selling goods and services to customers.
- Maintaining records of financial transactions and stock levels.
- Performing stock takes.
- Overseeing hiring, training and supervision of staff.
- Planning and coordinating maintenance, repairs and renovations.
- Preparing budgets and performance reports and delivering performance reviews.
- Promoting goods and services through in–store marketing and local media.
A Branch Manager is typically attached to one location and is responsible for its general performance and level of service. Branch Managers work in retail shops and financial institutions such as banks, building societies and credit unions.
What can I earn as a Branch Manager?
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How to become a Branch Manager
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