What's it like to be a Chief Operating Officer?
A Chief Operating Officer (COO) is usually the second highest-ranking executive in a company, and reports directly to the Chief Executive Officer (CEO). Although the role of the COO will differ from organisation to organisation, their main responsibility is to oversee the end to end operations of a business.
Tasks and duties
- Planning and managing a company’s day-to-day operations.
- Reviewing and updating Standard Operating Procedures (SOPs).
- Maintaining operational quality controls and managing risks.
- Assessing business strategies and their operational impact.
- Devising methods for meeting company benchmarks and goals.
- Reporting on Key Performance Indicators (KPIs) such as turnaround times and accuracy.
- Reducing company operating costs and improving processes.
The role of Chief Operating Officer is multi-dimensional. They need to have a solid understanding of business and finance, as well as strong people leadership and risk management skills.
What can I earn as a Chief Operating Officer?
Compare salaries by similar roles
How to become a Chief Operating Officer
- Complete a bachelor degree in business or economics or in the industry you plan to enter.
- Pursue a Master of Business Administration (MBA) or similar post-graduate qualification.
- Gain extensive work experience in a leadership capacity across a range of businesses or work your way up through a company. In small and medium companies, you may become a COO with 10 years of experience, where as in larger companies it can take a lot longer.
- Demonstrate your success at a senior management and executive level of leading and managing a business or a business unit within a large organisation.
Explore related qualifications
SEEK users who have worked as a Chief Operating Officer have studied these qualifications.
This degree will develop your knowledge of how organisations work and will prepare you for management positions.