Community Manager
Nurture a thriving online community on behalf of an individual or organisation
Job opportunities
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Jobs in SEEK right nowJob growth
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5-year projectionSalary
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Typical salaryJob satisfaction
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Job opportunities
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Jobs in SEEK right nowSalary
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Typical salaryJob growth
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5-year projectionJob satisfaction
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On this page
- What's it like to be a Community Manager?
- How to become a Community Manager
- Latest Community Manager jobs
- Top skills and experience for Community Managers
- Is Community Manager the right role for you?
- Community Manager role reviews
What's it like to be a Community Manager?
Community Managers manage a brand or individual’s online communities. They monitor and encourage user engagement across a brand’s social media accounts and other digital channels. Strong communication skills, aptitude with social media monitoring tools, and a desire to develop and oversee an active online community are key to a Community Manager’s role. They work in the marketing department of government departments and companies in a broad range of industries including retail, professional, scientific and technical services, and marketing and communications.
Tasks and duties
- Managing a company or individual’s online communities on social media platforms including Facebook, Twitter, Instagram, LinkedIn and YouTube.
- Responding to messages, queries, complaints and customer reviews on digital channels.
- Developing and implementing strategies to increase customer engagement on social media.
- Using analytics tools to monitor performance in line with social media metrics including community engagement and brand sentiment.
- Contributing to creation and implementation of social media content calendar.
- Establishing online community guidelines.
How to become a Community Manager
While it is possible to work as a Community Manager without formal qualifications, employers may prefer candidates with a qualification in communication, media, marketing or a related field.
- Complete a university degree such as a Bachelor of Communication. This is a three-year course of full-time study. Prerequisites include completion of Australian high school Year 12 (or equivalent) and assumed knowledge in English, media and psychology.
- Seek out internship opportunities while studying in order to gain industry experience.
- Build your proficiency in social media monitoring tools and stay updated with digital marketing trends to stay ahead of the curve in a fast-paced industry.
Compare your salary
Find out how your salary compares with the average salary for Community Managers.Latest Community Manager jobs on SEEK
Be one of the first to discover these recently listed jobs, or browse all Community Manager jobs on SEEK right now.Did you find this helpful?
Skills and experience employers are looking for
Having the right skills and experience can make you an in-demand applicant. Community Manager employers on SEEK are looking for job seekers with expertise in the following areas. Hospitality Management
Community Events
Real Estate
Strata Community Management
Financial Controls
Hospitality
People Management
Activation
Customer Service
Financial Management
Source: SEEK job ads and SEEK Profile data
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Latest Community Manager reviews
Feb 2024
Fostering Connections and Empowering Engagement: A Community Manager's Journey.
Reviewer's QualificationBachelor of Arts
Experience1 – 4 years
Organisation sizeMedium (20-199 employees)
SpecialisationCommunity Services & Development
The good thingsAs a community manager, my role involves fostering a positive and engaging environment within a community or online platform.
Enjoyable aspects of my role include:
1. Building relationships and conn...
The challengesAs an AI, I don't have personal preferences or feelings, so I don't have things that I "don't like" about my role. However, I can mention potential challenges that a community manager might face based...
Read more
Nov 2023
control your times through results
Reviewer's QualificationBachelor of Arts
ExperienceLess than a year
Organisation sizeMedium (20-199 employees)
SpecialisationHospitality & Tourism
The good things 1. Creativity: You can express your creativity by creating engaging content on social media.
2. Social interaction: It allows you to interact with a variety of people and online communities.
3. Ski...
The challengesI controlled my times and tasks when I wanted.
Read more
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SEEK has not verified the truth or accuracy of these comments and does not adopt or endorse any of the comments posted on this page.SEEK collects and posts the comments for what they are worth and for information purposes only to assist candidates to find employment through www.seek.com.au
