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Community Manager

Nurture a thriving online community on behalf of an individual or organisation

What's it like to be a Community Manager?

Community Managers manage a brand or individual’s online communities. They monitor and encourage user engagement across a brand’s social media accounts and other digital channels. Strong communication skills, aptitude with social media monitoring tools, and a desire to develop and oversee an active online community are key to a Community Manager’s role. They work in the marketing department of government departments and companies in a broad range of industries including retail, professional, scientific and technical services, and marketing and communications.

Community Manager
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What can I earn as a Community Manager?

Find out the average salary for a Community Manager across Australia

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Latest Community Manager jobs on SEEK

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How to become a Community Manager


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While it is possible to work as a Community Manager without formal qualifications, employers may prefer candidates with a qualification in communication, media, marketing or a related field.

  1. Complete a university degree such as a Bachelor of Communication. This is a three-year course of full-time study. Prerequisites include completion of Australian high school Year 12 (or equivalent) and assumed knowledge in English, media and psychology.
  2. Seek out internship opportunities while studying in order to gain industry experience.
  3. Build your proficiency in social media monitoring tools and stay updated with digital marketing trends to stay ahead of the curve in a fast-paced industry.

Explore related qualifications

SEEK users who have worked as a Community Manager have studied these qualifications.

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Bachelor of Communication

This degree provides you with skills in communication theory and practice which can be applied to a range of industries.

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Bachelor of Communication provider logo
Bachelor of Communication provider logo
Bachelor of Communication provider logo

Bachelor of Business (Marketing)

This degree offers you a foundation in business studies and the opportunity to specialise in all aspects of marketing.

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Bachelor of Business (Marketing) provider logo
Bachelor of Business (Marketing) provider logo
Bachelor of Business (Marketing) provider logo

Bachelor of Media and Communication

This degree develops skills in communication to prepare for a career in media across journalism, sports journalism or public relations.

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Bachelor of Media and Communication provider logo
Bachelor of Media and Communication provider logo
Bachelor of Media and Communication provider logo
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Source: SEEK job ads and SEEK Profile data

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Is Community Manager the right role for me?


Job market trends for Community Managers
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Job opportunities

Community Manager jobs on SEEK
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Jobs on SEEK right now
Source: SEEK
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Source: SEEK job ads and SEEK Role Reviews

Latest Community Manager reviews

Latest reviews from 9 Community Managers surveyed on SEEK
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Positive
Negative
Oct 2018
Often challenging but more often rewarding.
Reviewer's Qualification
Completed Year 11
Experience
5 – 9 years
Organisation size
Medium (20-199 employees)
Specialisation
Over 50s Community Management
The good things
Community Management is a very fulfilling and diverse role. Day to day jobs are varied and more often than not you helping to improve the lives of others or helping to make ageing a little easier.
The challenges
Often you will have to overcome problems due to differing personalities in a close knit community which can be difficult as you have to try and remain neutral throughout even if you feel one party is ...
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Oct 2018
Environment work in a mining environment is challenging but rewarding
Reviewer's Qualification
Bachelor of Applied Science
Experience
5 – 9 years
Organisation size
Large (200+ employees)
Specialisation
Environment
The good things
Solving complex environmental issues, managing community expectations and issues is a very rewarding. Good remuneration but it is well earnt.
The challenges
Getting support for projects that don't generate revenue is a difficult obstacle over come in a mining environment.
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Source: SEEK Role Reviews