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Community Support Worker

A rewarding career providing personal, social, physical and emotional support to clients such as the disabled, poor and elderly.

What's it like to be a Community Support Worker?

Community Support Workers provide care and support to clients so they can become more independent in their everyday lives. They help clients in various ways, such as assisting with personal care including grooming and feeding, household chores such as cooking and cleaning, and arranging transportation and recreational activities.

Community Support Worker

Tasks and duties

  • Assessing the needs of clients and the nature and extent of their difficulties.
  • Planning, developing and implementing support programs.
  • Monitoring and reporting on the progress of clients.
  • Referring clients to agencies that can provide additional help.
  • Providing personal care assistance such as dressing, bathing and going to the toilet.
  • Assisting with domestic activities such as washing and vacuuming.
  • Preparing meals and assisting with eating meals.
  • Interacting with clients and encouraging and arranging various activities to help stimulate them physically and emotionally.
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In some cases, Community Support Workers advocate on behalf of clients so they know their rights in situations where they may be experiencing inequality, injustice or discrimination.

What can I earn as a Community Support Worker?

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NSW
VIC
WA
QLD
TAS
SA
NT
ACT
The most common annual salary in AUS for a Community Support Worker is between $60k and $70k

Close salary comparison
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Source: SEEK job ads. Salaries include superannuation.

How to become a Community Support Worker


SEEK Learning
There are many study options available to aspiring Community Support Workers, with courses ranging from certificate to masters level.

  1. Complete a Diploma in Community Services (CHC52015). The Diploma course should include 400 hours of supervised fieldwork placements. Alternatively, complete a bachelor degree, such as the Bachelor of Human Services and the Bachelor of Community and Human Services.
  2. Get work experience in a vocational placement.
  3. You can also gain experience in this industry and boost your resume by volunteering in Social Support or as a companion to those in need.

Explore related qualifications

SEEK users who have worked as a Community Support Worker have studied these qualifications.

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Diploma of Community Services

This diploma gives you the skills to work under broad direction from management and provide person-centred support to individuals and communities.
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Diploma of Community Services provider logo
Diploma of Community Services provider logo
Diploma of Community Services provider logo
Diploma of Community Services provider logo

Bachelor of Community and Human Services

This qualification will prepare you with the skills and knowledge to start your career in the community services and social research industries.
View course details
Bachelor of Community and Human Services provider logo
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Source: SEEK job ads and SEEK Profile data

Upskill with an online short course

Get instant access to online training for these in-demand Community Support Worker skills

How do Community Support Workers rate their role?

Latest reviews from 67 Community Support Workers surveyed on SEEK

Work-life balance
4.2
Job satisfaction
4.5
Career progression opportunities
3.7
Job security
4.0
Pay / Salary
3.4
Variety of work
4.2

Latest reviews

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Positive
Negative
Oct 2018
Community work is brilliant if your creative, caring and can’t wait for the next adventure.
Reviewer's Qualification
Bachelor of Matauranga Maori
Experience
10+ years
Organisation size
Medium (20-199 employees)
Specialisation
Health
The good things
The good things are,being able to spark the joyousness in my clients is a great motivator for me in this role. Sometimes that may be because you are the one person they saw that week, that was there s...
The challenges
The challenges in my role is to constantly be creative about the opportunities you can provide for your clients. People who are being supported in the Community represent your parents, your nannies, y...
Read more
Nov 2018
Satisfying making a difference in peoples life even if the work can be a little testing
Reviewer's Qualification
Certificate III in Home and Community Care
Experience
1 – 4 years
Organisation size
Large (200+ employees)
Specialisation
Community support worker
The good things
School hours, pays amazing, making a positive difference in people lives. Not stuck in a office with various locations, all within close proximity to home. A variety of different tasks not always doin...
The challenges
Sometimes the unexpected can happen. Working with clients with hygiene issues. Situations beyond your control of how a client chooses to live. Personal care, emptying and cleaning commode. Cleaning ho...
Read more
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Source: SEEK Role Reviews

Working hours for Community Support Workers

Overtime
Weekends
Shift work
Late nights
Often
Sometimes
Never
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Source: SEEK Role Reviews from 62 Community Support Workers

What are the job opportunities for Community Support Workers?

Find out how the job market is trending

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NSW
VIC
WA
QLD
TAS
SA
NT
ACT

Job opportunities

Community Support Worker jobs on SEEK
5,135
Jobs on SEEK right now
Source: SEEK

Projected job growthAlert

National increase over next 5 years *
29.3%
2019
2024
Source: LMIP. Social Workers

Latest Community Support Worker jobs on SEEK

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Source: SEEK job ads

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Source: SEEK job ads and SEEK Profile data