Customer Service Representative
Provide information or advice about products and services to customers.
Job opportunities
2,953
Jobs on SEEK right now
Job growth
6.6%*
Projected job growth in 5 years
Salary
$55k
Most common salary
Job satisfaction
3.8
What's it like to be
What can I earn as a Customer Service Representative?
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The most common annual salary in AUS for a Customer Service Representative is between $50k and $60k
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Most common salaryAUS
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5
Close salary comparison
Source: SEEK job ads. Salaries include superannuation.
Explore related qualifications
SEEK users who have worked as a Customer Service Representative have studied these qualifications.
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Bachelor of Arts
This qualification gives you broad skills and knowledge in your chosen area of specialisation to get you started in your career.
Bachelor of Science
Develop broad skills in science to prepare for opportunities in a range of industries with this qualification.
Bachelor of Commerce
This degree prepares you for a range of roles in the accounting, economics, finance and business industries, depending on the specialisation chosen.
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Skills and experience employers are looking for
Hi there, have any of these? Add your skills directly to your SEEK Profile.
Hi there, have any of these? Add your skills directly to your SEEK Profile.
Customer ServiceContact Centre ServicesPhone EtiquetteComputer LiteracyMultitaskingMicrosoft OfficeData EntryResilienceProblem SolvingAttentive ListeningSkills listed in your SEEK Profile
Based on your skills, here are some roles to explore
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Source: SEEK job ads and SEEK Profile data
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How do Customer Service Representatives rate their role?
Latest reviews from 11 Customer Service Representatives surveyed on SEEK
Work-life balance
3.7
Job satisfaction
3.8
Career progression opportunities
3.5
Job security
3.6
Pay / Salary
3.4
Variety of work
3.8
Latest reviews
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Positive
Negative
Customer Service teaches many useful skills
Reviewer's Qualification
Certificate III in Business
Experience
1 – 4 years
Organisation size
Large (200+ employees)
Specialisation
Call centre
The good things
This is a great entry level role for any career path. You learn how to deal with people and resolve issues.
The challenges
Dealing with abusive or difficult customers can be draining however this reaches you patience.
Read more
Call centres are a great job to learn desired customer service skills
Reviewer's Qualification
Completed Year 10
Experience
5 – 9 years
Organisation size
Large (200+ employees)
Specialisation
Complaints
The good things
Diversity in the role and opportunity to develope in other areas of the business
The challenges
Understand the need to listen. You cannot do this job successfully if you don’t listen.
Read more
Source: SEEK Role Reviews
What are the job opportunities for Customer Service Representatives?
Find out how the job market is trending
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TAS
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ACT
Job opportunities
Customer Service Representative jobs on SEEK
2,953
Jobs on SEEK right now
Source: SEEK
Latest Customer Service Representative jobs on SEEK
Source: SEEK job ads
Browse related careers by interest
See careers related to Customer Service Representative by field of interest.
Explore similar careers
Source: SEEK job ads and SEEK Profile data