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Customer Service Representative

Provide information or advice about products and services to customers.

What's it like to be

What can I earn as a Customer Service Representative?

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The most common annual salary in AUS for a Customer Service Representative is between $50k and $60k
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Source: SEEK job ads. Salaries include superannuation.

Explore related qualifications

SEEK users who have worked as a Customer Service Representative have studied these qualifications.

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Bachelor of Arts

This qualification gives you broad skills and knowledge in your chosen area of specialisation to get you started in your career.
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Bachelor of Science

Develop broad skills in science to prepare for opportunities in a range of industries with this qualification.

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Bachelor of Commerce

This degree prepares you for a range of roles in the accounting, economics, finance and business industries, depending on the specialisation chosen.
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Source: SEEK job ads and SEEK Profile data

Upskill with an online short course

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How do Customer Service Representatives rate their role?

Latest reviews from 11 Customer Service Representatives surveyed on SEEK

Work-life balance
3.7
Job satisfaction
3.8
Career progression opportunities
3.5
Job security
3.6
Pay / Salary
3.4
Variety of work
3.8

Latest reviews

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Negative
Nov 2018
Customer Service teaches many useful skills
Reviewer's Qualification
Certificate III in Business
Experience
1 – 4 years
Organisation size
Large (200+ employees)
Specialisation
Call centre
The good things
This is a great entry level role for any career path. You learn how to deal with people and resolve issues.
The challenges
Dealing with abusive or difficult customers can be draining however this reaches you patience.
Read more
Nov 2018
Call centres are a great job to learn desired customer service skills
Reviewer's Qualification
Completed Year 10
Experience
5 – 9 years
Organisation size
Large (200+ employees)
Specialisation
Complaints
The good things
Diversity in the role and opportunity to develope in other areas of the business
The challenges
Understand the need to listen. You cannot do this job successfully if you don’t listen.
Read more
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Source: SEEK Role Reviews

What are the job opportunities for Customer Service Representatives?

Find out how the job market is trending

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Job opportunities

Customer Service Representative jobs on SEEK
2,953
Jobs on SEEK right now
Source: SEEK

Latest Customer Service Representative jobs on SEEK

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Source: SEEK job ads

Browse related careers by interest

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Source: SEEK job ads and SEEK Profile data