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Receptionist

A great career for those who are well-organised and good communicators.

What's it like to be a Receptionist?

Receptionists’ (sometimes called an Administrative Assistants) duties vary depending on the organisation they work for, but generally they perform office or administrative support roles.

Receptionist

Tasks and duties

  • Answering, screening, and forwarding telephone calls.
  • Greeting walk-in customers and other visitors and escorting them to specific destinations.
  • Copying, filing, and maintaining documents and records.
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Receptionists often act as the first point of contact in an organisation, greeting people and attending to enquiries made by phone or in person.

What can I earn as a Receptionist?

All
NSW
VIC
WA
QLD
TAS
SA
NT
ACT
The most common annual salary in AUS for a Receptionist is between $45k and $55k

Close salary comparison
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Source: SEEK job ads. Salaries include superannuation.

How to become a Receptionist


SEEK Learning
You do not require any formal training to become a Receptionist. A qualification such as the Certificate IV in Business Administration (BSB40515) may develop your skills and improve your understanding of various roles within the business administration section.

  1. Decide what sector you want to work in. You may consider completing a VET level qualification such as the Certificate III in Business Administration (BSB30415) to prepare for an administrative role.
  2. Pursue on-the-job training and professional development opportunities that broaden your skillset. This may include completing a qualification such as the Certificate IV in Business Administration (BSB40515).
  3. Maintain and develop internal and external relationships. These contacts may be invaluable if you are looking to change roles or further your career in a different sector.

Explore related qualifications

SEEK users who have worked as a Receptionist have studied these qualifications.

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NSW
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WA
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SA
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Certificate III in Business Administration

This qualification provides you with the skills and knowledge to complete a range of administrative roles across a range of contexts.
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Certificate III in Business Administration provider logo
Certificate III in Business Administration provider logo
Certificate III in Business Administration provider logo

Certificate IV in Business Administration

With this qualification you will develop your administrative skills and learn to provide leadership and guidance to others.

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Certificate IV in Business Administration provider logo
Certificate IV in Business Administration provider logo
Certificate IV in Business Administration provider logo
Certificate IV in Business Administration provider logo
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Source: SEEK job ads and SEEK Profile data

Upskill with an online short course

Get instant access to online training for these in-demand Receptionist skills

How do Receptionists rate their role?

Latest reviews from 21 Receptionists surveyed on SEEK

Work-life balance
4.0
Job satisfaction
4.0
Career progression opportunities
3.3
Job security
3.7
Pay / Salary
3.5
Variety of work
3.7

Latest reviews

All
Positive
Negative
Aug 2019
Being a real estate receptionist is an awesome way to learn the ins and outs of realty
Reviewer's Qualification
Completed High School (Year 12)
Experience
1 – 4 years
Organisation size
Small (1-19 employees)
Specialisation
Real estate
The good things
Always in a friendly environment, interacting with customers and never really sitting still for too long
The challenges
It’s not easy but if you stay on top of your work it’s easy to manage
Read more
Jan 2020
Receptionists are the welcome person at thefront door
Reviewer's Qualification
Australian Capital Territory High School Certificate
Experience
10+ years
Organisation size
Small (1-19 employees)
Specialisation
Aged Care liaison
The good things
Life is a Monty Python in aged care.There are rewards and challenges every day with many opportunities to work for the care and quality of life for everyone. What is normal and what is amazing makes i...
The challenges
Receptionists live for the day's challenges and rewards and love their profession. If you really like talking and being there to make it all happen for everyone you'll have a fantastic career path.
Read more
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Source: SEEK Role Reviews

Working hours for Receptionists

Overtime
Weekends
Shift work
Late nights
Often
Sometimes
Never
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Source: SEEK Role Reviews from 6 Receptionists

What are the job opportunities for Receptionists?

Find out how the job market is trending

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NSW
VIC
WA
QLD
TAS
SA
NT
ACT

Job opportunities

Receptionist jobs on SEEK
7,332
Jobs on SEEK right now
Source: SEEK

Projected job growthAlert

National increase over next 5 years *
4.1%
2019
2024
Source: LMIP. Receptionists

Latest Receptionist jobs on SEEK

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Source: SEEK job ads

Browse related careers by interest

See careers related to Receptionist by field of interest.

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Source: SEEK job ads and SEEK Profile data