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Receptionist

A great career for those who are well-organised and good communicators.

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Job opportunities

7,332

Jobs on SEEK right now

Job growth

4.1%*

Projected job growth in 5 years

What's it like to be a Receptionist?

Receptionists’ (sometimes called an Administrative Assistants) duties vary depending on the organisation they work for, but generally they perform office or administrative support roles.

Tasks and duties

Answering, screening, and forwarding telephone calls.
Greeting walk-in customers and other visitors and escorting them to specific destinations.
Copying, filing, and maintaining documents and records.

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Receptionists often act as the first point of contact in an organisation, greeting people and attending to enquiries made by phone or in person.

What can I earn as a Receptionist?

All

NSW

VIC

QLD

TAS

ACT

The most common annual salary in AUS for a Receptionist is between $45k and $55k

Compare salaries by similar roles

Administration Officer

Most common salaryAUS

$20k$55k$110k

Explore skills overlap

Personal Assistant

Most common salaryAUS

$20k$70k$130k

Explore skills overlap

Sales Assistant

Most common salaryAUS

$20k$50k$90k

Explore skills overlap

Customer Service Representative

Most common salaryAUS

$20k$55k$90k

Explore skills overlap

Waitperson

Most common salaryAUS

$20k$55k$90k

Explore skills overlap

Close salary comparison

Source: SEEK job ads. Salaries include superannuation.

How to become a Receptionist

You do not require any formal training to become a Receptionist. A qualification such as the Certificate IV in Business Administration (BSB40515) may develop your skills and improve your understanding of various roles within the business administration section.

Decide what sector you want to work in. You may consider completing a VET level qualification such as the Certificate III in Business Administration (BSB30415) to prepare for an administrative role.
Pursue on-the-job training and professional development opportunities that broaden your skillset. This may include completing a qualification such as the Certificate IV in Business Administration (BSB40515).
Maintain and develop internal and external relationships. These contacts may be invaluable if you are looking to change roles or further your career in a different sector.

Explore related qualifications

SEEK users who have worked as a Receptionist have studied these qualifications.

All

NSW

VIC

QLD

TAS

ACT

Certificate III in Business Administration

This qualification provides you with the skills and knowledge to complete a range of administrative roles across a range of contexts.

Compare institutions

See 13 institutions that offer this course in Australia and Online.

Certificate IV in Business Administration

With this qualification you will develop your administrative skills and learn to provide leadership and guidance to others.

Compare institutions

See 14 institutions that offer this course in Australia and Online.

Skills and experience employers are looking for

Hi there, have any of these? Add your skills directly to your SEEK Profile.

Reception

Phone Etiquette

Customer Service

Multitasking

Neat Personal Presentation

Microsoft Office

Computer Literacy

Prioritisation

Time Management

Resilience

Skills listed in your SEEK Profile

Based on your skills, here are some roles to explore

Roles where your skills are commonly valued by employers.

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Source: SEEK job ads and SEEK Profile data

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How do Receptionists rate their role?

Latest reviews from 21 Receptionists surveyed on SEEK

Work-life balance

4.0

Job satisfaction

4.0

Career progression opportunities

3.3

Job security

3.7

Pay / Salary

3.5

Variety of work

3.7

Latest reviews

All

Positive

Negative

Aug 2019

Being a real estate receptionist is an awesome way to learn the ins and outs of realty

Reviewer's Qualification

Completed High School (Year 12)

Experience

1 – 4 years

Organisation size

Small (1-19 employees)

Specialisation

Real estate

The good things

Always in a friendly environment, interacting with customers and never really sitting still for too long

The challenges

It’s not easy but if you stay on top of your work it’s easy to manage

Jan 2020

Receptionists are the welcome person at thefront door

Reviewer's Qualification

Australian Capital Territory High School Certificate

Experience

10+ years

Organisation size

Small (1-19 employees)

Specialisation

Aged Care liaison

The good things

Life is a Monty Python in aged care.There are rewards and challenges every day with many opportunities to work for the care and quality of life for everyone. What is normal and what is amazing makes i...

The challenges

Receptionists live for the day's challenges and rewards and love their profession. If you really like talking and being there to make it all happen for everyone you'll have a fantastic career path.

Source: SEEK Role Reviews