Receptionist
A great career for those who are well-organised and good communicators.
Job opportunities
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Jobs in SEEK right nowJob growth
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5-year projectionSalary
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Typical salaryJob satisfaction
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Job opportunities
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Jobs in SEEK right nowSalary
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Typical salaryJob growth
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5-year projectionJob satisfaction
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On this page
- What's it like to be a Receptionist?
- How to become a Receptionist
- Latest Receptionist jobs
- Top skills and experience for Receptionists
- Is Receptionist the right role for you?
- Receptionist role reviews
What's it like to be a Receptionist?
Receptionists’ (sometimes called an Administrative Assistants) duties vary depending on the organisation they work for, but generally they perform office or administrative support roles.Did you find this video helpful?
Tasks and duties
- Answering, screening, and forwarding telephone calls.
- Greeting walk-in customers and other visitors and escorting them to specific destinations.
- Copying, filing, and maintaining documents and records.
How to become a Receptionist
You do not require any formal training to become a Receptionist. A qualification such as the Certificate IV in Business (Administration) (BSB40120) may develop your skills and improve your understanding of various roles within the business administration section.
- Decide what sector you want to work in. You may consider completing a VET level qualification such as the Certificate III in Business (Administration) (BSB30120) to prepare for an administrative role.
- Pursue on-the-job training and professional development opportunities that broaden your skillset. This may include completing a qualification such as the Certificate IV in Business (Administration) (BSB40120).
- Maintain and develop internal and external relationships. These contacts may be invaluable if you are looking to change roles or further your career in a different sector.
Compare your salary
Find out how your salary compares with the average salary for Receptionists.Latest Receptionist jobs on SEEK
Be one of the first to discover these recently listed jobs, or browse all Receptionist jobs on SEEK right now.Did you find this helpful?
Skills and experience employers are looking for
Having the right skills and experience can make you an in-demand applicant. Receptionist employers on SEEK are looking for job seekers with expertise in the following areas. Reception
Phone Etiquette
Call Taking
Neat Personal Presentation
Multitasking
Administrative Support
Customer Service
First Point of Contact
Data Entry
Appointment Setting
Source: SEEK job ads and SEEK Profile data
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Latest Receptionist reviews
May 2025
It's a rollercoaster of emotions, from heartwarming moments with adorable pets to stressful situations with upset owners, but overall, it's a rewarding experience that has strengthened my compassion for animals and people.
Reviewer's QualificationCertificate IV in Administration
ExperienceLess than a year
Organisation sizeSmall (1-19 employees)
SpecialisationFarming, Animals & Conservation
The good thingsAs a veterinary receptionist, your job is a unique blend of compassion and organization, making it incredibly fulfilling. You are the welcoming face of the clinic, the first point of contact for pet o...
The challengesBeing a veterinary receptionist can be challenging at times, as the role demands a delicate balance between compassion and efficiency. You often encounter pet owners who are anxious or upset about the...
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Sep 2024
Navigating a receptionist role
Reviewer's QualificationBachelor of Oral Health
Experience1 – 4 years
Organisation sizeLarge (200+ employees)
SpecialisationAdministration & Office Support
The good things**Job Review: Receptionist Role in a Real Estate Office**
**Position Overview:**
As a receptionist in a real estate office, my primary responsibilities included managing front desk operations, greeti...
The challenges**Cons of the Receptionist Role in a Real Estate Office**
While working as a receptionist in a real estate office has its benefits, there are notable drawbacks:
1. **High Pressure:** The role can be...
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Help people decide if your job is right for them - it only takes a few minutes.Source: SEEK role reviews
SEEK has not verified the truth or accuracy of these comments and does not adopt or endorse any of the comments posted on this page.SEEK collects and posts the comments for what they are worth and for information purposes only to assist candidates to find employment through www.seek.com.au
