Service Delivery Manager
Oversee the delivery of services to make sure they meet the needs of customers.
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Jobs in SEEK right nowJob growth
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Typical salaryJob satisfaction
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Job opportunities
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Jobs in SEEK right nowSalary
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Typical salaryJob growth
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5-year projectionJob satisfaction
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On this page
- What's it like to be a Service Delivery Manager?
- Latest Service Delivery Manager jobs
- Top skills and experience for Service Delivery Managers
- Is Service Delivery Manager the right role for you?
- Service Delivery Manager role reviews
What's it like to be
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Latest Service Delivery Manager reviews
Jun 2025
Understanding contracts is important but not as important as your ability to be a team player and c and collaborate across ss l lines of business.
Reviewer's QualificationBachelor of Computer
Experience10+ years
Organisation sizeLarge (200+ employees)
SpecialisationInformation & Communication Technology
The good thingsA big part of the role is meeting KPIs and ensuring contract deliverables are being met. You don't always gave control over all the deliverables, so your ability to influence and work with others is ...
The challengesSometimes it can feel like you'll never get to the end of a problem or find a solution. If the business has agreed to deliverables but don't the systems and processes aren't in place, that can be fru...
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Jun 2025
Consistently delivered stable, high-performing IT services by leading major incident and problem management processes, driving continuous improvement, and ensuring strong stakeholder engagement across complex enterprise environments.
Experience5 – 9 years
Organisation sizeLarge (200+ employees)
SpecialisationInformation & Communication Technology
The good thingsMy role as a Service Delivery Manager is the opportunity to make a tangible impact on both business performance and user experience. Supporting teams through challenges and seeing the positive effect ...
The challengesWhen recurring technical issues arise from factors beyond the immediate control of the service delivery team, such as limitations in legacy systems or delayed infrastructure upgrades.
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