Service Delivery Officer
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Latest Service Delivery Officer reviews
Apr 2025
Gets better with time as you gain experience and knowledge of the role
Reviewer's QualificationBachelor of Arts
ExperienceLess than a year
Organisation sizeLarge (200+ employees)
SpecialisationGovernment & Defence
The good thingsAssisting clients and making a difference in the community is very fulfilling and rewarding
The challengesSometimes there was a limited amount of time to absorb guideline and regulations and to be able to effectively communicate this to the client, having it nerve racking and then told by management to “f...
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Dec 2024
Insidious
Reviewer's QualificationDiploma of Business Administration
Experience1 – 4 years
Organisation sizeMedium (20-199 employees)
SpecialisationCall Centre & Customer Service
The good thingsDon’t like much at all about my role dealing with the public is becoming increasingly frustrating. People are rude impatient and have no respect. The whole industry has changed and isn’t what it used ...
The challengesI don’t like rude impatient customers high expectations from companies passive aggressive supervises who do the bare minimum office work is really disgusting as is call Centre work
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