Service Desk Analyst
Provide IT expertise and support to networks of users.
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Jobs in SEEK right now
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5-year projection
Salary
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Typical salary
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Job opportunities
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Jobs in SEEK right now
Salary
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Typical salary
Job growth
-
5-year projection
Job satisfaction
-
On this page
- What's it like to be a Service Desk Analyst?
- How to become a Service Desk Analyst
- Service Desk Analyst courses
- Latest Service Desk Analyst jobs
- Top skills and experience for Service Desk Analysts
- Is Service Desk Analyst the right role for you?
- Service Desk Analyst role reviews
What's it like to be
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Latest Service Desk Analyst reviews
Aug 2023
Experience
5 – 9 years
Organisation size
Large (200+ employees)
Specialisation
Information & Communication Technology
The good things
Technical Proficiency: A strong understanding of various hardware, software, operating systems, and networking concepts is essential for diagnosing and resolving technical issues effectively.
Problem...
The challenges
Problem-Solving: Many Service Desk Analysts enjoy the challenge of diagnosing technical issues and finding solutions. The satisfaction of successfully troubleshooting and resolving problems can be ful...
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May 2021
Reviewer's Qualification
Master of Information and Communication Technology
Experience
Less than a year
Organisation size
Large (200+ employees)
Specialisation
Service Desk Analyst
The good things
The service desk Analyst role is pretty good start for Person interested to start the career in IT environment so that the person can have the overall experience of level 1 and level 2 support so that...
The challenges
Dealing with new ticketing system and resolving the issue in appropriate time frame based of SLA with user request.
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Source: SEEK role reviews
SEEK has not verified the truth or accuracy of these comments and does not adopt or endorse any of the comments posted on this page.SEEK collects and posts the comments for what they are worth and for information purposes only to assist candidates to find employment through www.seek.com.au
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