Service Desk Manager
Job opportunities
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Jobs in SEEK right nowJob growth
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5-year projectionSalary
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Typical salaryJob satisfaction
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Job opportunities
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Jobs in SEEK right nowSalary
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Typical salaryJob growth
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5-year projectionJob satisfaction
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On this page
- Latest Service Desk Manager jobs
- Top skills and experience for Service Desk Managers
- Service Desk Manager role reviews
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Find out how your salary compares with the average salary for Service Desk Managers.Latest Service Desk Manager jobs on SEEK
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Skills and experience employers are looking for
Having the right skills and experience can make you an in-demand applicant. Service Desk Manager employers on SEEK are looking for job seekers with expertise in the following areas. Service Desk
ITIL Framework
Information Technology Service Management
Incident Management
Service Level Agreements
ITIL Certificate
Microsoft Office 365
Service Improvement
IT Service Management Software
Remote Desktop
Source: SEEK job ads and SEEK Profile data
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Latest Service Desk Manager reviews
May 2021
Service Desk Manager tough but rewarding.
Reviewer's QualificationBachelor of Engineering/Bachelor of Information Technology
Experience1 – 4 years
Organisation sizeLarge (200+ employees)
SpecialisationIT Service management
The good thingsVariety of tasks and Customer engaement. Assisting others in building their careers.
Satsifaction of resolving issues for Clients and Team memebers.
Variety of tools to build Carrer progression.
The challengesCan be stressful at times as you are accountable for seamless operation of all business technologies.
Can get difficult jugglig priorites at times. Also you are responsible for a team of professiona...
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Jul 2024
Great opportunity to help people but at but limited career development
ExperienceLess than a year
Organisation sizeLarge (200+ employees)
SpecialisationGovernment & Defence
The good thingsThe service desk manager role is great if you like helping people with requests and incidents. There are often process improvement and opportunities to coach team members.
The challengesIf you are an experienced manager then there isn't a lot of development or leaning in the role. You are often dealing with the same system and people issues day to day.
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Source: SEEK role reviews
SEEK has not verified the truth or accuracy of these comments and does not adopt or endorse any of the comments posted on this page.SEEK collects and posts the comments for what they are worth and for information purposes only to assist candidates to find employment through www.seek.com.au
