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Retail Store Manager

Take responsibility for the smooth operation of a store, supervision of staff and meeting financial objectives.

What's it like to be a Retail Store Manager?

A Retail Store Manager is responsible for supervising staff and operations at a retail store.

Retail Store Manager

Tasks and duties

  • Ensure customers are provided with excellent service, stock and restock merchandise, undertake inventory and orders, monitor sales and maintain store cleanliness.
  • Recruit, interview, train and supervise new employees, in addition to organising rosters.
  • Reconcile sales at the end of the shift or day and deposit monies in the bank or safe.
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Retail Store Managers are responsible for the smooth operation of a store, but also ensuring that budgets and financial objectives are communicated with staff and are met.

Leadership qualities such as excellent communication skills, managing staff and high levels of customer service are all necessary for Retail Store Managers.

What can I earn as a Retail Store Manager?

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NSW
VIC
WA
QLD
TAS
SA
NT
ACT
The most common salary in AUS for a Retail Store Manager is between $50k and $60k
Close salary comparison
info
Source: SEEK job ads

How to become a Retail Store Manager


SEEK Learning
Formal qualifications are not required to work as a Retail Store Manager, as this is usually a position that is obtained through work experience and on-the-job training. However, qualifications in retail services may be viewed favourably by employers.

  1. Complete a qualification in retail services, such as a Certificate III in Retail (SIR30216) or a Certificate IV in Leadership and Management (BSB42015).
  2. If you are looking to further your career within retail, you can work your way up and apply for promotions to more senior roles, such as Brand Manager or District Manager. You could also undertake further studies, such as a Diploma of Leadership and Management (BSB51915).

Explore related qualifications

SEEK users who have worked as a Retail Store Manager have studied these qualifications.

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NSW
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Certificate IV in Retail Management

This certificate provides you with the skills to work as a Store Manager or Department Manager.
View course details
Certificate IV in Retail Management provider logo

Certificate III in Retail

This qualification prepares you for a career in the retail industry and for roles in specialty stores, supermarkets and department stores.
Compare institutions
Certificate III in Retail provider logo
Certificate III in Retail provider logo
Certificate III in Retail provider logo

Diploma of Leadership and Management

This qualification provides you with the skills needed to support individuals and teams to meet organisational goals.
Compare institutions
Diploma of Leadership and Management provider logo
Diploma of Leadership and Management provider logo
Diploma of Leadership and Management provider logo
Diploma of Leadership and Management provider logo
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Source: SEEK job ads and SEEK Profile data

How do Retail Store Managers rate their role?

Latest reviews from 42 Retail Store Managers surveyed on SEEK

Work-life balance
3.7
Job satisfaction
4.0
Career progression opportunities
3.6
Job security
3.8
Pay / Salary
3.3
Variety of work
3.6

Latest reviews

All
Positive
Negative
Oct 2018
Being a manager is worth all the blood sweat and tears of joy! Wouldn’t change it for the world!
Reviewer's Qualification
Completed High School (Year 12)
Experience
5 – 9 years
Organisation size
Large (200+ employees)
Specialisation
Visual manager
The good things
Good thing about being a SM is that you get to lead, you get to create the environment you want. You as a leader show them what their expectations and goals are and only treat others as how you’d want...
The challenges
Challenges are thrown at you daily so be ready and prepared. Always have a back up and go towards your area team with a soloution to the problem you’ve found. Some people are challenging. Some let yo...
Read more
Aug 2019
Being a Store Manager is hard but so rewarding
Reviewer's Qualification
Certificate II in Business
Experience
1 – 4 years
Organisation size
Medium (20-199 employees)
Specialisation
Retail
The good things
Being able to watch the store and your staff thrive is so rewarding.
The challenges
Balancing rosters, finding staff in winter when people are sick, having staff you have become close to move onto something else
Read more
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Source: SEEK Role Reviews

Working hours for Retail Store Managers

Overtime
Weekends
Shift work
Late nights
Often
Sometimes
Never
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Source: SEEK Role Reviews from 42 Retail Store Managers

What are the job opportunities for Retail Store Managers?

Find out how the job market is trending

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NSW
VIC
WA
QLD
TAS
SA
NT
ACT

Job opportunities

Retail Store Manager jobs on SEEK
1,164
Jobs on SEEK right now
Source: SEEK

Projected job growthAlert

National increase over next 5 years *
0.1%
2019
2024
Source: LMIP. Retail Managers

Latest Retail Store Manager jobs on SEEK

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Source: SEEK job ads

Browse related careers by interest

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Source: SEEK job ads and SEEK Profile data