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Support Coordinator

Work with individuals to create support plans.

What's it like to be a Support Coordinator?

A Support Coordinator works with individuals to formalise a support plan and help them to engage different supports. The aim of a Support Coordinator is to build capacity in different individuals, such as students, the elderly, those with a disability or people with mental health issues.

Support Coordinator

Tasks and duties

  • Working closely with clients to identify their needs, personalise support and ensure they are receiving appropriate services.
  • Promoting and fostering independent decision-making, including choice and control.
  • Coordinating and liaising with service providers, and reviewing goals and jointly determining new ones with client.
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Support Coordinators are compassionate individuals who have excellent interpersonal and communication skills. An ability to meet defined outcomes and deadlines is necessary for Support Coordinators, as is the ability to build rapport with a diverse range of people.

Support Coordinators may be employed in settings such as community health, mental health, NDIS and family services.

What can I earn as a Support Coordinator?

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NSW
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The most common annual salary in AUS for a Support Coordinator is between $65k and $75k
Close salary comparison
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Source: SEEK job ads. Salaries include superannuation.

How to become a Support Coordinator


SEEK Learning
Most Support Coordinators are usually professionals who have formal qualifications or a background in allied health fields (such as occupational therapy, education, social work, speech therapy, physiotherapy).

  1. Undertake study in an allied health profession. This may be a bachelor-level degree or a Certificate-level course in disability support, developmental education, welfare work or Aboriginal health.
  2. Check whether you need to be registered with a professional organisation to practice (such as the Australian Association of Social Workers).
  3. There are many opportunities for support coordinators wishing to further their career, such as further education or becoming a specialist support coordinator.
  4. To gain experience in the industry and to boost your resume, your can also volunteer in Social Support or as a companion to those in need.

Explore related qualifications

SEEK users who have worked as a Support Coordinator have studied these qualifications.

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Certificate III in Community Services

This qualification prepares you for entry level roles as a community service worker supporting both individuals and programs.

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Certificate III in Community Services provider logo
Certificate III in Community Services provider logo
Certificate III in Community Services provider logo

Bachelor of Social Work

Develop knowledge on health and welfare to prepare for career opportunities as a Social Worker with this qualification.

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Bachelor of Social Work provider logo
Bachelor of Social Work provider logo
Bachelor of Social Work provider logo
Bachelor of Social Work provider logo

Certificate IV in Disability

This qualification provides the skills to work in the disability support industry and provide supervision to a small team.

Compare institutions
Certificate IV in Disability provider logo
Certificate IV in Disability provider logo
Certificate IV in Disability provider logo
Certificate IV in Disability provider logo
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Source: SEEK job ads and SEEK Profile data

Upskill with an online short course

Get instant access to online training for these in-demand Support Coordinator skills

How do Support Coordinators rate their role?

Latest reviews from 17 Support Coordinators surveyed on SEEK

Work-life balance
3.6
Job satisfaction
3.8
Career progression opportunities
3.8
Job security
3.8
Pay / Salary
3.7
Variety of work
3.9

Latest reviews

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Positive
Negative
Aug 2019
Carer's within our community are our unsung heroes. As a Carer Support Coordinator, it's an honour to support them"
Reviewer's Qualification
Bachelor applied Science (Diversional Therapy)
Experience
1 – 4 years
Organisation size
Large (200+ employees)
Specialisation
CHSP Specialist Support Services
The good things
The good things about the Carers Support Coordinator's role is definitely the people you come in contact with. Carer's are the real hero's in our community, often foregoing their own self care. Many c...
The challenges
Challenges for Carer Support Coordinators do exist and that can be due to all team members having multiple activities to perform and being accountable to ensure the safety and wellness of all, includi...
Read more
Aug 2019
Support Coordination may be challenging at times but I enjoy to help people understand NDIS and help them build their capacity to navigate their services.
Reviewer's Qualification
Diploma of Community Services Work
Experience
1 – 4 years
Organisation size
Large (200+ employees)
Specialisation
Support Coordinaton
The good things
Support Coordination is a rewarding career especially in these early days of the NDIS roll out. It gives opportunity to explore the services and help the participants to build their capacity to unders...
The challenges
Shortage of staffing in the sector while linking participants to the services. The frustration on the participants and their families while they learn to understand the new changes under the NDIS syst...
Read more
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Source: SEEK Role Reviews

Working hours for Support Coordinators

Overtime
Weekends
Shift work
Late nights
Often
Sometimes
Never
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Source: SEEK Role Reviews from 17 Support Coordinators

What are the job opportunities for Support Coordinators?

Find out how the job market is trending

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Job opportunities

Support Coordinator jobs on SEEK
1,167
Jobs on SEEK right now
Source: SEEK

Latest Support Coordinator jobs on SEEK

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Source: SEEK job ads

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Source: SEEK job ads and SEEK Profile data