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Retail Sales Assistant

Retail Sales Assistant

Provide high quality customer service in a retail environment.

What's it like to be a Retail Sales Assistant?

Retail Sales Assistants work in shops and stores and provide a high quality customer experience by greeting customers, establishing their needs and helping them to find products to meet those needs.

Tasks and duties

  • Prepare the shop for the day and complete sales transactions
  • Replenish and restock items as required, in addition to providing advice and recommending products to customers
  • Implement specific sales strategies and promotions to ensure maximum profit is generated.
Retail Sales Assistants are responsible for providing customers with a positive, informative and engaging shopping experience. They may also assist with the coordination and training of other staff.
Individuals who are highly organised with strong attention to detail and who have excellent communication skills make ideal Retail Sales Assistants.

What can I earn as a Retail Sales Assistant?

The most common salary  for a Retail Sales Assistant is between $45k and $55k
Source: SEEK job ads and SEEK Profile data

How to become a Retail Sales Assistant

SEEK Learning
You don’t need any formal qualifications to work as a Retail Sales Assistant in Australia, as on-the-job training is typically provided. However, qualifications in retail services may help you when you are applying for work as a Retail Sales Assistant.
  1. Gain work experience in the field, and undertake a qualification in retail services, such as a Certificate II in Retail Services (SIR20216).
  2. If you are looking to further your career within retail, you can work your way up and apply for promotions to more senior roles, such as Retail Store Manager or Brand Manager.

Explore retail qualifications

Get started in retail with a vocational qualification from a TAFE or registered training organisation.

Duration 15 wks - 2 yrs
6 institutions offering this qualification
Choose an institution
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Source: SEEK job ads and SEEK Profile data

How do Retail Sales Assistants rate their role?

Latest reviews from 3 Retail Sales Assistants surveyed on SEEK

Latest reviews

5 out of 5Nov 2018
Reviewer's Qualification
Don't have a degree
10+ years
Organisation size
Small (1-19 employees)
Ladies Fashion Consultant
The good things
Being a team player is very important Being prepared to go to work when called at short notice. Offering exceptional Customer service after greeting customer in a friendly manner
The challenges
At times you may encounter a grumpy customer but you still have to be nice to them.
4 out of 5Nov 2018
Reviewer's Qualification
Customer service
Less than a year
Organisation size
Small (1-19 employees)
The good things
Being happy with helping customers
The challenges
Learning new things
5 out of 5Nov 2018
Reviewer's Qualification
Certificate III in Hospitality
1 – 4 years
Organisation size
Large (200+ employees)
The good things
After being a chef for 25yrs I totally enjoy my new career path
The challenges
Awsome customer interactions and very challenging at times
Source: SEEK Role Reviews

What are the job opportunities for Retail Sales Assistants?

Find out how the job market is trending

Job opportunities

Retail Sales Assistant jobs on SEEK
Source: SEEK

Projected job growth

National increase over next 5 years
Source: LMIP. Sales Assistants and Salespersons
Latest Retail Sales Assistant jobs on SEEK
St Vincent de Paul Society (Tasmania) Inc
An opportunity to showcase your fashion retail skills, grow sales, supervise and support volunteers in our Vinnies Hobart stores.
Aldi Stores
Melbourne > Northern Suburbs
Whether they’re racing to fill shelves or scanning through customers, our Retail Assistants can do everything and anything.
inTouch Massage Chairs
Sydney > North Shore & Northern Beaches
Confident, outgoing, mature sales professional required for a dynamic retail environment.
Bairnsdale & Gippsland
Use your passion for sales and customer service in this rare opportunity working for Samsung Pacific Werribee as an Experience Consultant!
Source: SEEK job ads and SEEK Profile data

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Source: SEEK job ads and SEEK Profile data

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