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This is a featured job

This is a Full time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • Amazing Culture - Great people with great attitudes towards work and life!
  • South Melbourne Location - Stone throw away from the heart of Melb. CBD!
  • Rapidly growing business - Plenty of opportunities to make your mark and grow!
Masseuse Massage Chairs needs a hands-on Call Center Operations Manager that can take our systems and processes to the next level!
Listed eight days ago

This is a Full time job

$26 - $39 p.h. + penalties+11% super+5 wks leave
subClassification: Customer Service - Customer Facing
classification: Call Centre & Customer Service
  • $26 while training, then $39 plus penalties, super and 5 weeks leave
  • Opportunities for career progression and learning
  • Cert 3 in Rail Customer Operations
This role is perfect for someone seeking variety in theirschedule, assisting in covering blocks of Annual Leave at Caroline Springs and Deer Park.
8d ago
Listed two days ago

This is a Full time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • Join MECCA Brands in a key leadership role & make an impact!
  • People focused, high performing culture.
  • Fast paced, forever evolving, growth mindset!
Spearhead the evolution of our customer care landscape, ensuring MECCA remains at the forefront of delivering exceptional experiences to our customers
2d ago
Listed twenty three hours ago

This is a Full time job

subClassification: Customer Service - Call Centre
classification: Call Centre & Customer Service
  • Modern CBD office & Hybrid work with WFH
  • Attractive salary
  • Supportive team, leaders and working environment
Exciting opportunity to join a global company, People 2.0 as a Customer Care Specialist! Supportive team and great growth opportunity
23h ago
Listed twenty three hours ago

This is a Full time job

subClassification: Supervisors/Team Leaders
classification: Call Centre & Customer Service
  • Hybrid work & Melbourne CBD office location
  • Opportunity to lead, share knowledge, mentor and develop skills of the team
  • Supportive team, leaders and working environment
Exciting opportunity to join a global organisation, People 2.0 as a Customer Care Team Leader! Providing a key leadership role within the department
23h ago
Listed twenty days ago

This is a Full time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • Amazing Culture - Great people with great attitudes towards work and life!
  • South Melbourne Location - Stone throw away from the heart of Melb. CBD!
  • Rapidly growing business - Plenty of opportunities to make your mark and grow!
Masseuse Massage Chairs needs a hands-on Call Center Operations Manager that can take our systems and processes to the next level!
20d ago
Listed four days ago

This is a Full time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • Collect interpret, and evaluate workforce metrics to provide data-driven insight
  • Hybrid working environment – WFH and the Datacom office
  • Work across business strategy, forecasting and workforce behaviour
Join Datacom and focus on analysing, forecasting, & planning workforce supply/demand, for our talent requirements within a contact centre environment
4d ago
Listed two days ago

This is a Full time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • Join MECCA Brands in a key leadership role & make an impact!
  • People focused, high performing culture.
  • Fast paced, forever evolving, growth mindset!
This rare & exciting opportunity will play a pivotal role in leading and optimizing performance & driving excellence in customer service.
2d ago
Listed twelve days ago

This is a Full time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • Leadership opportunity within one of Australia's largest retail groups
  • Richmond office location + Pet friendly workplace
  • Up to 50% discounts across our portfolio of brands!
Unique opportunity for a Customer Care Manager to oversee our Customer Service function at Brand Collective!
12d ago
Listed one day ago

This is a Full time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • Join Australia’s LEADING sales and marketing agency.
  • Working with leading GLOBAL and NATIONAL blue-chip clients.
  • Flexible and Hybrid Work Environment (combination of WFH and office).
Are you looking to take the next step in your career? Then look no further!
1d ago
Listed ten days ago

This is a Full time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • Join Australia’s leading field marketing agency
  • Full paid training and induction provided
  • X2 full-time positions available
Exciting opportunity for an experienced Team Leader to oversee a team of Inbound Representatives. Work exclusively on our new Contact Centre program!
10d ago
Listed five days ago

This is a Full time job

Full Time Salary + Super
subClassification: Customer Service - Call Centre
classification: Call Centre & Customer Service
  • Flexible workplace culture with a hybrid working model
  • Australian owned travel company, passionate about helping travellers explore
  • Familiarisation Trips, Discounted Travel and Health & Wellness perks
APT Travel Group is looking for a Genesys gun to join our team and play a pivotal role in the transformation of our contact centre.
5d ago
Listed ten days ago

This is a Full time job

subClassification: Supervisors/Team Leaders
classification: Call Centre & Customer Service
  • Join Australia’s leading field marketing agency
  • Full paid training and induction provided
  • X2 full-time positions available
Exciting opportunity for an experienced Team Leader to oversee a team of Inbound Representatives. Work exclusively on our new Contact Centre program!
10d ago
Listed twenty three days ago

This is a Full time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • Super Fund of the Year 2023
  • Play a crucial role in US's customer experience strategy
  • Make a significant impact on the productivity of our workforce
Maximise operational agility & productivity of a workforce through short, medium to longterm workforce forecasting models,capacity & resource planning
23d ago
Listed twenty two days ago

This is a Full time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • Join Australia’s leading field sales and marketing agency
  • Full paid training and induction provided
  • Great culture & collaborative team
Exciting opportunity for an experienced Workforce Management Specialist to join a brand-new Contact Centre program!
22d ago
Listed twenty six days ago

This is a Full time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • Dynamic stakeholder collaboration opportunities
  • Engage with cutting-edge Genesys Pureconnect Technology
  • Hybrid model of working from our CBD office 3 days a week and 2 days from home
Join our team as primary technical support for Contact Centre operations. Enhance efficiency, manage stakeholders, and drive process improvements
26d ago
Listed seven days ago

This is a Full time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • Hybrid role with great flexibility, supportive leadership and a motivated team
  • Lead process improvement and efficiencies across the business
  • Free product & genuine career development opportunities in this new role
Support & lead a dynamic service team and collaborate across the business to focus on Net Promoter Score and driving resolutions.
7d ago
Listed twenty nine days ago

This is a Full time job

subClassification: Supervisors/Team Leaders
classification: Call Centre & Customer Service
  • Join Australia’s leading field marketing agency
  • Full paid training and induction provided
  • X2 full-time positions available
Exciting opportunity for an experienced Team Leader to oversee a team of Inbound Representatives. Work exclusively on our new Contact Centre program!
29d ago
Listed twenty five days ago

This is a Full time job

$90,000 – $100,000 per year
subClassification: Management & Support
classification: Call Centre & Customer Service
  • Flexible home/office balance
  • Join a great team environment
  • On-going training and support provided
You will coordinate the activities and performance of the customer service team and provide a point of escalation for serious customer enquiries.
25d ago
Listed three days ago

This is a Full time job

$175,000 package + 10% STIs pa
subClassification: Management & Support
classification: Call Centre & Customer Service
  • Outstanding Contact Centre leadership opportunity
  • $175,000 package + 10% STIs pa
  • ASX 100 - Iconic Market Leader
Strategic & proactive CCM role- Operating as the VOC, you'll lead the charge to deliver an exceptional CX and nurturing a high performing team culture
3d ago
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