Employees at 99 Bikes appreciate the generous staff discounts on bikes and cycling products, as well as the supportive colleagues who create a fun and inclusive work environment. Many value the opportunity to learn professional bike knowledge and develop technical skills, even without prior experience. The company promotes from within, offering opportunities for career progression as it expands, and employees enjoy working in an industry they are passionate about whilst helping customers enjoy cycling.
However, there are some potential challenges to consider. The base pay is at minimum wage, with earnings heavily reliant on commission, which can be difficult to achieve due to complex systems and sales campaigns. The company has a strong focus on sales targets, with recognition primarily tied to hitting numbers rather than quality of work. Understaffing and high workload are common, with expectations to skip lunch breaks and work overtime. Some employees have experienced inconsistent management practices, and the company experiences high staff turnover. Additionally, formal training can be limited, with much learning happening on the job.