A2B
Write a review
    A2B
    (36 reviews)
    Unclaimed
    Write a review
    Write a review

    Company Reviews

    Working at A2B

    3.436 ratings in total
    5
    12
    4
    10
    3
    2
    2
    4
    1
    8
    81%
    Rate salary as high or average
    64%
    Employees recommend this employer to friends
    Work/Life balance
    3.4(36 ratings)
    Career development
    3.4(36 ratings)
    Benefits & perks
    2.9(36 ratings)
    Management
    3.3(36 ratings)
    Working environment
    3.6(36 ratings)
    Diversity & equal opportunity
    3.7(36 ratings)
    Ratings for A2B are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 36 reviews sorted by most recent
    Sort by
    most recent
    5.0
    Call Centre Operator
    Sep 2025
    Oakleigh VIC 31663 to 4 years in the role, current employee
    Overall its a great job if you just want something relatively easy you can show up to and "check out" as soon as your hours are up. If you can fit it alongside uni/study or just your normal life and you can deal with the occasional grinch id recommend it
    The good things-Great opportunity for career development within the contact centre departments -Lots of positive changes, continued improvement -Good prospects for choice of hours, if your patient and can compromise -Most people (passengers, drivers, colleagues) are great to deal with -Management actually care -There's good opportunity's to actually help people and make their day
    The challenges-There's a couple of energy vampires who have been around a long time and refuse to see the positive changes and effort being made to make things better -Some callers come into the call hot and heavy, can be a challenge to calm them down enough to work with effectively and offer help -Keeping up with all the (mostly positive) process changes being made can be difficult
    2.0
    Business Analyst
    Apr 2025
    Mulgrave VIC 3170Less than 1 year in the role, former employee
    I'm happy I didn't proceed after the probation period, it was one of the most stressful experiences overall, wouldn't recommend anyone.
    The good thingsSorry, didn't see any positive aspects
    The challengesWork from the office 2 days/week, the organization doesn't know what BAs are for, poor management, constant change of company's goal/priorities.
    2 people found this helpful
    5.0
    Fashion clothes
    Jan 2024
    Holland Park QLD 4121
    Excellent experience
    The good thingsI can convince customers to buy
    The challengesBy measuring excellent sales
    1.0
    Information Technology Specialist
    Nov 2023
    Melbourne VIC 30001 to 2 years in the role, former employee
    Ask the recruiters about staff turnover! Don't do it unless you are good with politics (all talk, no action) and you are OK with wasting your time doing nothing.
    The good thingsYou have a lot of time for self-study.
    The challenges1 - Management have no clue what they are doing 2 - Shifting blame from top to bottom on daily basis 3 - You will have a target on your back if you call things out. 4 - Unbelievable number of meetings, simply because they have no idea how to communicate and they are focused on cover themselves rather than making decisions.
    3 people found this helpful
    1.0
    Manager
    Oct 2022
    1 to 2 years in the role, current employee
    One of the worst employment experiences I've ever had.
    The good thingsFree Parking if you're lucky
    The challengesRidiculous business decisions coming from questionably experienced people
    5 people found this helpful
    2.0
    Finance Role
    May 2021
    Don't waste your time here. During Covid lockdown, reject WFH request, stood down employees but SMP still made sure they got their big bonus. No emplyee bonus system even way before Covid. Lastly, they look at the color and language. They actually don't care about employees.
    The good thingsFriendly colleagues. Short distance from train lines.
    The challengesSystem. Restructuring all the time due to high staff turnover. Brain drain.
    5 people found this helpful
    4.0
    Full Stack Developer
    May 2021
    Met and worked with great people. Plenty chances to sharpen technical skills
    The good thingsGreat teamwork. Equal opportunity for grow
    The challengesNo WFH policy but flexible working hours negotiable
    4.0
    IT
    May 2021
    I enjoy working for A2B and feel it is a good fit for myself and my family balance
    The good thingsDynamic innovative culture where there is great autonomy and interesting challenges. Good flexibility in working around family life and good team vibe working for people excited and committed to achieving good results
    The challengesWorking in small teams means you are quite often pulled in different directions as priorities change
    4.0
    Team Lead - ANZ Customer Support
    May 2021
    7 to 8 years in the role, current employee
    Keeps my mind challenged!
    The good thingsProvides you opportunity to grow and progress. The company has varied businesses and provides employees an opportunity to work in different domains.
    The challengesThe product suite is complex, it takes sometime to understand them.
    5.0
    Systems Engineer
    Apr 2021
    I am very satisfied with my role and overall work environment
    The good thingsA log of diversities in terms of career development and corporate culture.
    The challengesNot very much except for some minor challenges such as on call duties, etc.
    4.0
    IT Department
    Apr 2021
    current employee
    Professional and supportive team
    The good thingsCareer Progress, innovation
    The challengesNot to be able to work from home
    5.0
    Information Technology Role
    Apr 2021
    current employee
    Empowerment and trusting environment
    The good thingsValue teamwork, ensure growth
    The challengesNothing to mention at this stage
    1 person found this helpful
    5.0
    Software Developer
    Apr 2021
    Less than 1 year in the role, current employee
    Supportive in growth
    The good thingsIt's a large company with so many opportunities. The company cares for its employees and provides great benefits.
    The challengesTo be honest, I cant think of any. I'm quite happy here.
    4.0
    Full Stack Developer
    Apr 2021
    current employee
    Management is flexible and understanding, with good career growth possibilities.
    The good things* Management is flexible and understanding * Very talented tech teams * Organisation embraces diversity
    The challengesAlthough not enforced, WFH is generally not encouraged
    5.0
    Full Stack Developer
    Apr 2021
    3 to 4 years in the role, current employee
    A good place to work and grow your career.
    The good thingsMore opportunities to grow my self.
    The challengesNot allow working from home
    3.0
    QA Tech Lead
    Apr 2021
    Less than 1 year in the role, current employee
    More learning opportunities
    The good thingsAmazing team to work with
    The challengesWould be great if we had flexibility to work from home
    4.0
    Agile Coach
    Apr 2021
    Less than 1 year in the role, current employee
    Inclusive work place
    The good thingsA2B , better than you think. Great company to work for.
    The challengesFlexibility to Work from Home
    5.0
    User Experience and Interface Designer
    Apr 2021
    current employee
    Supportive team and excellent management!
    The good thingsDiversity, respectful values, opportunities to grow
    The challengesIt has been a good start but lack of direction at the start.
    4.0
    Senior Android Developer
    Jan 2021
    Less than 1 year in the role, current employee
    Great Learning experience & plenty of opportunity to grow
    The good thingsFriendly work culture & diverse opportunities
    The challengesWould be great in terms of more flexibility to work from home
    4.0
    Product Manager
    Jan 2021
    1 to 2 years in the role, current employee
    A culture that promotes genuine leadership and care for employees
    The good thingsVariety of roles, Respect for People, Quality of People, Work Ethics
    The challengesDelivery vs budget , Things needs to be improved
    4.0
    Technical Lead
    Jan 2021
    1 to 2 years in the role, current employee
    Diversity, respectful values, opportunities and ability to work in a regional area.
    The good thingsGood Technical Exposure, Opportunities to learn and grow.
    The challengesNot much benefits and less flexibility for WFH
    4.0
    Developer
    Nov 2020
    current employee
    A good company with great culture and lot of opportunities
    The good thingsGood culture and team. Lots of opportunities for career improvement though you have to be open and speak up with the management. Good in handling people during the Covid lockdown
    The challengesThe decision made by the management gave a lot of stress and tension with the employees but it turns good in the end.
    1.0
    Information Technical Support
    Aug 2020
    1 to 2 years in the role, current employee
    Do not work for this company if you have personal values and if you want your voice heard in the company.
    The good thingsFun and helpful people in the team.
    The challengesThe management makes some poor decision, it destroys the morale of people in the company. Backward thinking, not interested in innovation. Lack of work from home policies even in the worse global pandemic. They want people to make the choice of risking their lifes or their jobs. Complete lack of corporate responsibility whose management only cares about profit but nothing else.
    3 people found this helpful
    2.0
    Software Developer
    Aug 2020
    1 to 2 years in the role, former employee
    An experience.
    The good thingsNice welcoming people.
    The challengesChallenging environment due to lack of transparency, honesty & resources. So much lost potential, lacking direction.
    2 people found this helpful
    1.0
    Information Technology Support Role
    Mar 2020
    5 to 6 years in the role, former employee
    Used to an OK place to work but now a company best given a very wide berth indeed.
    The good thingsGreat communal area with view over the city. Some really good people work there. No shortage of interesting work.
    The challengesEgotistical and puerile behavior from both middle and senior management can make working here a living hell if you’re not willing to compromise your values and do exactly as you’re told no matter how strongly you disagree. A company that is Hugely conservative, inward looking and unlikely to survive in the long term. If you need evidence look at the 5yr share price.
    4 people found this helpful
    5.0
    Testing Analyst
    Nov 2019
    Great place to prove ourself
    The good thingsOpen to learn new things
    The challengesChallenge to reach to SME
    1.0
    Manager
    Sep 2019
    Less than 1 year in the role, former employee
    Not an environment to thrive in it wasn’t a positive experience.
    The good thingsLike everywhere there’s a couple good people but it’s run more like a dictatorship...senior managers in 3/4/500,000 a year don’t make decisions on hiring or budget spend for their teams.
    The challengesChange old habits and communication
    4 people found this helpful
    2.0
    Senior Payroll Specialist
    Sep 2019
    Corporate run by rookie amateur who busy for their own survival.
    The good thingsMany good & friendly people but also have bunch of angry & rude people unsatisfied but don’t know where to go...
    The challengesIt seems the Senior Management & Senior HR person lack of visions & missions, probably too busy for survival!!
    3 people found this helpful
    5.0
    Administration and Support Officer
    May 2019
    Less than 1 year in the role, former employee
    Great workplace, 100% would work here again
    The good thingsThe Manager was really awesome. He was kind and took his time to show me how things worked in the office. The other employees were very nice as well, great team.
    The challengesDidn’t have any challenges.
    1 person found this helpful
    1.0
    Customer Service Representative
    Mar 2019
    Less than 1 year in the role, former employee
    Get a better job somewhere else
    The good thingsFriendly colleagues, sociable.
    The challengesPoor technology outdated computer systems. Poor training! Expect to have 5 different interviews with management and even the ceo and they still take there sweet as time longest recruitment process ever. Rude team leaders.
    3 people found this helpful
    Company Reviews published on our site are the views and opinions of their authors and do not represent the views and opinions of SEEK or its personnel. SEEK does not verify the truth or accuracy of any reviews and does not adopt or endorse any of the comments posted. SEEK posts reviews for what they are worth and for informational purposes only to assist candidates to find employment.
    Reviews by location
    All Brisbane QLDAll Melbourne VIC