AGL
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    AGL
    (207 reviews)
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    Company Reviews

    Working at AGL

    3.1207 ratings in total
    5
    46
    4
    51
    3
    32
    2
    36
    1
    42
    93%
    Rate salary as high or average
    54%
    Employees recommend this employer to friends
    Work/Life balance
    3.4(207 ratings)
    Career development
    2.9(207 ratings)
    Benefits & perks
    3.4(207 ratings)
    Management
    2.6(207 ratings)
    Working environment
    3.4(207 ratings)
    Diversity & equal opportunity
    3.7(206 ratings)
    Ratings for AGL are shared as-is from employees in line with our community guidelines

    Reviews

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    5.0
    Maintenance Supervisor
    Apr 2026
    Muswellbrook NSW 23331 to 2 years in the role, former employee
    I was proud to be at AGL Bayswater Power Station, leading people and maintenance strategy.
    The good thingsCross-team collaboration, career development and succession planning.
    The challengesThe VUCA energy industry frequently requires an agile approach.
    5.0
    Senior Manager, Technology Suppliers and Contract Management.
    Jan 2026
    Docklands VIC 300836 to 37 years in the role, former employee
    A great place to work even as it faces significant transformational headwinds.
    The good thingsGreat culture, leading technology platforms and systems. One of the best organizations that embraces inclusiveness and diversity.
    The challengesConstant change and headwinds as the industry as a whole transforms. Having said that, AGL is 188 years old and have transformed and evolved for almost 200 years.
    1.0
    Manager
    Dec 2025
    Adelaide SA 50003 to 4 years in the role, former employee
    The most toxic place on Earth
    The good thingspay was OK - the ONLY thing that was good
    The challengesI have read about toxic workplaces - now I have experienced it. It is absolutely shocking. The callers are always complaining BUT are nowhere as bad as management and the constant shifting of goal-posts
    5 people found this helpful
    2.0
    Recruitment Partner
    Dec 2025
    Melbourne VIC 30042 to 3 years in the role, former employee
    Not a great place to work overall
    The good thingsThe office is nice and there are some great people
    The challengesToxic, very toxic, lots of gaslighting, lots of people not taking accountability for their own mistakes, lots of people with large egos, alot done for optics only (eg. diversity etc) micromanagement everywhere
    5 people found this helpful
    1.0
    Heartle, brutal layoffs
    Dec 2025
    Melbourne VIC 30004 to 5 years in the role, former employee
    If you want to do purposeful in climate change join a company with fewer co2 emissions
    The good thingsSone human, down to earth colleagues who don't spend their out of hours humble bragging on LinkedIn.
    The challengesOut of touch ELT taking no accountability for poor perfect.
    1 person found this helpful
    5.0
    Heath, Safety and Environment Advisor
    Apr 2025
    Sydney NSW 20003 to 4 years in the role, former employee
    Best team experience and direct leadership support.
    The good thingsi made a number of life time friends here within my team and with other teams. I like the hot desking. My managers were a great support to me when i went through a traumatizing relatipship breakup, and i used the EAP councelling and financial advice.
    The challengessenior management had many arguements. I did a culture survey, and someone in senior management tried to bury the results instead of sharing.
    2.0
    Credit Control Officer
    Jan 2025
    Melbourne VIC 30005 to 6 years in the role, current employee
    just find something else which has peace of mind
    The good thingsthe only reason I am around is because of working like a dog , which is only possible because I have help at home
    The challengesToxic culture, confident and qualified people are not valued
    5 people found this helpful
    1.0
    Resolutions Consultant
    Jun 2024
    Adelaide SA 5000Less than 1 year in the role, former employee
    A horrible experience that I'm glad is behind me
    The good thingsDiscounts on staff energy plan
    The challengesWorking in a broken and hated industry. The role is bascially a customer hardship and complaints handling centre in which you're still expected to meet unrealistic sales targets. The work environment that's full of toxic positivity and professional gaslighting. Lots of talk about values and diversity but it's all essentially just corporate lip servce.
    9 people found this helpful
    5.0
    Talent Acquisition Partner
    Nov 2023
    Muswellbrook NSW 23331 to 2 years in the role, current employee
    I have the autonomy to excel in my role and I am proud of the diversity and inclusion I can promote in my hiring process.
    The good thingsThe diversity and support for equitable hiring. The salaries are on the higher-end and the culture is to drive close and supportive relationships.
    The challengesLittle too much reactive decision making and restructures.
    2 people found this helpful
    1.0
    Sales Representative
    Jul 2023
    Melbourne VIC 30003 to 4 years in the role
    I wouldn't even use this company as a customer, they don't deserve the good people they have there (most of which are looking to get out for the same reasons I outlined.
    The good thingsI had great working relationship with other members in my team.
    The challengesterrible management, disorganisation, no work life balance, middle managers on their own empire building quests & senior managers have their heads in the sand.
    14 people found this helpful
    5.0
    Senior Performance Analyst
    May 2023
    Adelaide SA 5000
    Great working experience and AGL are great to work for.
    The good thingsIve worked here for almost 20 years and the People definitely make it!
    The challengesNo real challenges if im honest
    5.0
    Customer Resolutions Specialist
    May 2022
    9 to 10 years in the role
    Highly recommend if you’re looking for somewhere to cement and grow your career
    The good thingsThe work culture is like no other, if you work here expect to make friends for life. The training is second to none and there is ongoing support for your development and to ensure you meet KPI’s. Performance is rewarded through incentive programs and engagement activities such as award nights. You also have an opportunity to make a positive difference to customers who may be in difficult situations. You receive coaching from your leader as well as one on one time each month to help with your career development and overall success.
    The challengesThe influx and large volume of calls can sometimes will like there isn’t time to catch your breath, however it makes the day go quicker!
    1 person found this helpful
    1.0
    Manager
    May 2022
    1 to 2 years in the role, former employee
    The most toxic work environment I have ever encountered
    The good thingsgain a good understanding of utilities
    The challengeslimited training, no assistance from Management. Very very toxic.
    10 people found this helpful
    3.0
    Manager
    Apr 2022
    Can't recommend but grateful for friendships formed
    The good thingsSome truly fantastic teams with great culture in pockets. Some incredible colleagues and leaders who have since left.
    The challengesMuch talk about diversity and inclusion, reality was less so. Poor people leaders were tolerated, and people issues brushed under the carpet. Pay was below market for many roles. Progession available for those good at politicking. Overall - Very poor culture and conflicted direction at the moment due to continuous restructures, constant management/leadership changes and significant turnover at all levels.
    6 people found this helpful
    1.0
    Various
    Jan 2022
    5 to 6 years in the role, former employee
    There were many challenges, but ultimately the place broke me.
    The good thingsVariety of work challenges, that varied daily
    The challengesManagement and the disconnect from the greater organisation. The lack of career development and progression opportunities, salary well below industry average and Industrial relations is non existant.
    6 people found this helpful
    4.0
    System Engineer
    Dec 2021
    5 to 6 years in the role, former employee
    Great place to work at early on in your career.
    The good thingsGreat career and personal development opportunities. Managers I worked with were good, in other departments not so. Overall great people worked there, most of whom are very supportive.
    The challengesSome of the managers whilst there were more of a hindrance, but luckily there were not many of them.
    2.0
    Software Developer
    Jun 2021
    Good place to work for a year or two
    The good thingsGet to work with some great people. Flexible work arrangements even before pandemic
    The challengesAnnual restructures means no job security. Annual pay rises are capped at 2.5% and only if company is exceeding profit targets. Limited opportunity for career growth.
    7 people found this helpful
    1.0
    Operations
    Jan 2021
    3 to 4 years in the role, current employee
    Avoid if you can
    The good thingsThe time off. Money is pretty good
    The challengesTerrible management. Constant restructures. Rule by fear culture.
    13 people found this helpful
    3.0
    Technical Role
    Nov 2020
    Less than 1 year in the role, former employee
    Overall what you would expect from large corporation.
    The good thingsCompetitive pay, Usually given adequate tools for the job.
    The challenges"Organizational Restructures" can come as a surprise to those who don't know that they are in fact lay offs.
    3 people found this helpful
    4.0
    Customer Resolutions Representative
    Mar 2020
    Less than 1 year in the role, current employee
    VERY GOOD PLACE TO WORK. HAVE TO DELIVER IN QUICK TURNAROUND TIMES
    The good thingsSKILLS DEVELOPMENT AND HIGH EMPHASIS ON INDIVIDUAL WELL BEING.CARE FROM MANAGEMENT TOWARDS ORDINARY STAFF
    The challengesVERY HIGH EXPECTATIONS AND PERFORMANCES
    4.0
    Project Manager
    Mar 2020
    1 to 2 years in the role, former employee
    Great place to stay, if you have bonded with Senior Managers
    The good thingsCompetence and competitiveness
    The challengesEspecially in IT, some Middle/Senior managers remain self-centric and rather employ friends than allocate work on merit; competition is too often an offshoring IT Business partner, who is much cheaper
    2 people found this helpful
    4.0
    Technical Architect
    Mar 2020
    Less than 1 year in the role, current employee
    Great working environment
    The good thingsGreat working environment
    The challengesBureaucratic Management
    1 person found this helpful
    3.0
    Digital Business Analyst
    Mar 2020
    former employee
    Culture changed for the worse
    The good thingsFlexible working environment
    The challengesPeople and team changes
    1 person found this helpful
    4.0
    Senior API Developer
    Mar 2020
    Less than 1 year in the role, former employee
    Latest tech stack, fancy office, diverse culture
    The good thingsThey are on latest tech stack Most apps are on cloud New office
    The challengesI didn't find anything significant
    4.0
    Scrum Master
    Mar 2020
    3 to 4 years in the role, current employee
    Great for a contractor!
    The good thingsGreat location, fantastic office facilities, great work-life-balance
    The challengesManagement can be underwhelming at times... lacking direction, vision and execution of a genuine plan.
    1 person found this helpful
    1.0
    Resolutions Manager
    Mar 2020
    3 to 4 years in the role, current employee
    If it wasn’t for the pay I’d be gone
    The good thingsDiscounts off power and gas
    The challengesManagement Getting flexible working
    2 people found this helpful
    2.0
    Team Leader
    Mar 2020
    Stability in career growth, and attention to mental health/diversity/inclusion needs more work
    The good thingsGreat offices, and very positive high level and senior leadership
    The challengesLower to middle management were not and continue not to be trained/up skilled in both diversity and mental health conversations. Considering this is a big thing spoken about from a branding perspective, to the greater market and by the CEO of the company, the effort to engage appropriately as you make it down the chain is not representative of the perception. Very limited career progression, particularly in parts of the business where there appears to be a level of isolation, and unwillingness to encourage internal attrition and growth. The restructures! My god the restructures!! How do they restructure so frequently??
    2 people found this helpful
    4.0
    Marketing Specialist
    Mar 2020
    A good place to work at
    The good thingsThe Work flexibility is fantastic and the Melbourne building is a great environment to work in.
    The challengesManagement can be challenging and a bit heirarchial, depending on the area of the business
    2 people found this helpful
    2.0
    Analyst
    Mar 2020
    Less than 1 year in the role, former employee
    Great for 6 to 9 months, not the long term!
    The good thingsGreat and friendly professionals at the operational level, very good infrastructure and support. Exposure to some of the best technology and field experts
    The challengesA very unstable environment with almost no real collaboration across different teams and political toxicity at higher levels which hinders any progress made at lower levels. Contractors and consultants basically run the place making stability and sustainability an issue.
    5.0
    Team Leader
    Mar 2020
    current employee
    Awesome
    The good thingsCulture and support, clear expectations
    The challengesHigh standards expected Difficult to get flexible working
    2 people found this helpful
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