Has a sound basis of accounting and administrative processes, however improvement is required.The good thingsBoard focus, competent admin staff, sound operational management, with a willingness to seek advice and input.
The challengesSome processes remain manual; while staff are competent, they are often hesitant to embrace change or suggest improvements. Furthermore, the Directors’ involvement in some daily administration tends to stifle process evolution and staff growth. The challenge lies in modernising these workflows while developing the team's confidence to operate more independently."