American Express
    (113 reviews)

    Life and Culture at

    Culture and values

    Company's culture and value information

    Our Vision

    Our vision is to provide the world’s best customer experience every day.

    We back our customers

    We strive to be essential to our customers by delivering exceptional products, services and experiences every day – and promise to have their backs in everything we do.

    We make it great

    We deliver an unparalleled standard of excellence in everything we do, staying focused on the biggest opportunities to be meaningful to our customers.

    We do what’s right

    Customers choose us because they trust our brand and people. We earn that trust by ensuring everything we do is reliable, consistent, and with the highest level of integrity.

    We respect people

    We trust and respect one another for who we are and what we contribute. We are accountable to one another and empower every voice.

    We embrace diversity

    We see diversity of people and experiences as fuel for the creativity and innovation we need to be and deliver our best.

    We stand for inclusion

    We’re committed to ensuring that we have a welcoming and inclusive culture where everyone’s voice matters and where everyone can thrive.

    We win as a team

    We view each other as colleagues – part of the same team, striving to deliver the brand promise to our customers and each other every day.

    We support our communities

    We respect our communities and are committed to working together so they can thrive and make a meaningful difference in the world.

    Perks and benefits

    Flexible Working Arrangements

    Amex Flex offers flexibility for you to work on a hybrid schedule, coming into the office 3 days/week.

    Health

    Discounted Private Health Insurance with our preferred provider BUPA. Healthy Living Initiatives that include Flu Vaccinations, Health Checks and Skin Checks.

    Health and Well-Being

    Healthy Minds – Employee Assistance Program for Colleagues and their household members that is available 24/7 on the phone, in person or virtually.

    Global recognition programs

    Celebrate & reward outstanding overall performance, great work, innovation, customer service & tenure with monetary awards, appreciation & experiences.

    Smart Saving

    American Express Australia Superannuation Plan including Death, Critical Illness and Disability coverage.

    Colleague Networks

    13 Global Colleague Networks provide you with opportunities to engage, learn, share experiences, and support each other’s development.

    Total Rewards & Holistic Well-being

    Supporting your physical, financial, and mental well-being.

    Career Growth & Development

    Career Growth @ Amex provides clear guidelines to help you navigate and grow in your career, built on four pillars—Deliver, Reflect, Learn, and Connect.

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