Annecto
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    Annecto
    (26 reviews)
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    Company Reviews

    Working at Annecto

    2.526 ratings in total
    5
    3
    4
    6
    3
    2
    2
    5
    1
    10
    85%
    Rate salary as high or average
    42%
    Employees recommend this employer to friends
    Work/Life balance
    2.9(25 ratings)
    Career development
    2.5(26 ratings)
    Benefits & perks
    2.5(26 ratings)
    Management
    2.4(26 ratings)
    Working environment
    2.8(26 ratings)
    Diversity & equal opportunity
    2.8(26 ratings)
    Ratings for Annecto are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 26 reviews sorted by most recent
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    1.0
    Site Coordinator
    Jun 2025
    Footscray VIC 3011Less than 1 year in the role, former employee
    Unprofessional team setting up others for failure who are willing to learn and succeed. No empathy at all.
    The good thingsNone to mention. This company is unprofessional.
    The challengesThe continuous lack of communication, mentoring and support from management. All members of management do tasks differently leaving staff confused and misinformed. There is lack of direction given and no direct support provided. Very unprofessional team to work for. Lots of back and forth.
    2.0
    Coordinator
    Apr 2024
    Footscray VIC 3011
    Wouldn't recommend them unless you know what you are getting yourself into
    The good thingsGreat team and peers
    The challengessenior management are poor and unsupportive, with some senior managers being highly toxic and have a distinct lack of operational or strategic knowledge.
    4.0
    Manager
    Feb 2024
    Footscray VIC 30111 to 2 years in the role, current employee
    I find immense joy in my work; it's a delightful environment that offers both emotional fulfillment and invigorating challenges, fostering my growth in the most rewarding ways
    The good thingsLots of opportunities to learn new skills, develop professionally and work across multiple areas of the business.
    The challengesThe work can be located across multiple areas.
    2.0
    Assessment and Response Officer
    Dec 2023
    Footscray VIC 30111 to 2 years in the role, former employee
    Stressful and rewarding, for all the right reasons. However, internal leadership is lacking, leading to major understaffing on every level which pushes the people on the ground to their limits.
    The good thingsOther people in my position, support workers who understand the issue of the organisation, helping customers/clients when they're in need after hours.
    The challengesManagement doesn't understand the breadth of the position and refuses to actually learn - even though after hours handles every region, business hours staff ignored after hours staff and CEO, major internal shake up for after hours that isn't presented to business hours.
    2 people found this helpful
    1.0
    Community Support Worker
    Oct 2023
    Mildura VIC 3500Less than 1 year in the role, former employee
    AS A TRAINED PROFESSIONAL I WAS TREATED LIKE THE HIRED HOUSEMAID,
    The good thingsSOME CUSTOMERS WERE NICE AND STAFF IN FIELD
    The challengesRUDE CUSTOMERS, BEING TREATED LIKE A CLEANING SERVICE, MANAGEMENT NOT CARING , BEING TOLD YOU HAVE TO CLEAN SO MANY HOUSES PER DAY. NOT MUCH TIME FOR TRAVELLING BETWEEN JOBS. UNREALISTIC EXPECTATIONS ON STAFF, BURN OUT
    1 person found this helpful
    2.0
    Support Worker
    Jul 2022
    1 to 2 years in the role, former employee
    Thoroughly enjoyed my working experiences with the clients and found it extremely rewarding and such a delight to work in this industry. Unfortunately, I felt extremely uncomfortable, frustrated and unsupportive by Management.
    The good thingsThe work is extremely rewarding to support vulnerable individuals.
    The challengesThe Office culture became increasingly unpleasant, rude and unprofessional during the last 18 months which contributed to my resignation. Previously, the culture was pleasant, highly professional and extremely supportive environment whereby SW felt valued and supportive. Disappointingly, the culture changed due to new Middle management style and the office became particularly unsupportive, rude and extremely unprofessional.
    1.0
    Care
    Jul 2022
    Challenging
    The good thingsworking with clients is satisfying
    The challengesmanagement at times.
    2.0
    Staff Member
    Jul 2021
    Frustrating
    The good thingsThe operational staff
    The challengesRidiculous and demoralising leadership structure
    5 people found this helpful
    1.0
    Support Worker
    Jun 2021
    1 to 2 years in the role, former employee
    Don't work here
    The good thingsThe participants I worked with were amazing along with some team members
    The challengesManagement across the board are unsupportive, lack people skills and have no direction or organisational competence. There needs to be new management implemented.
    4 people found this helpful
    1.0
    Health Worker
    Jun 2021
    Unprofessional and demoralizing.
    The good thingsSupporting people to live the best live they can.
    The challengesManagement and other staff members Not being respected or listened too. Numerous challenges.
    2 people found this helpful
    1.0
    Staff
    Aug 2020
    Toxic workplace
    The good thingsGreat like-minded staff.
    The challengesManagement are difficult to deal with.
    3 people found this helpful
    1.0
    Case Manager
    Mar 2020
    Keep away
    The good thingsThere is only one Thing that is good is the clients that you may assist
    The challengesTrying to keep away from the work place bureaucrat
    2 people found this helpful
    3.0
    Disability Coordinator
    Mar 2020
    Less than 1 year in the role, current employee
    Great place to work like any where room for improvement
    The good thingsClients, families and peers
    The challengesManagement, processes and consistancy
    2 people found this helpful
    4.0
    Disability support worker
    Mar 2020
    3 to 4 years in the role, current employee
    Over all been good till now
    The good thingsGood support from team leader
    The challengesMany trainings however the organisation is very organised and very prompt in listening to start
    1 person found this helpful
    1.0
    Community Support Worker
    Mar 2020
    3 to 4 years in the role
    Not an ideal place to work if you love aged care
    The good thingsThere were a few good gems in that place. The support you gained from some case managers was fantastic and the front line workers all supported each other was great.
    The challengesManagement was the biggest issue. Lack of communication from upper management in the office was appalling, it made it very difficult to perform your job at an effective level. The option for career advancement was almost non-existent. The hours were also unaccommodating to help with a work-life balance. Overall I feel like this organization missed a very big opportunity to be engaging with the local community instead it felt like it was worried about taking on board way too many clients and overworking and overburdening its staff.
    3 people found this helpful
    1.0
    Employee
    Feb 2020
    3 to 4 years in the role
    Worked hard for no reward or thanks.
    The good thingsSome of the office based staff were good to work with.
    The challengesManagement and upper management didn’t care about the little person.
    3.0
    Support Officer
    Feb 2020
    7 to 8 years in the role, former employee
    Management needs to improve and stop giving empty promises as they are the best place to work in the world
    The good thingsIt was a good starting year, feels like working with your own family. Everyone cares about you
    The challengesManagement starts to change, new people coming in, change of work ethics and dynamics, finally they're not as supportive as they boasted they would, at the end of the day, this so call non-profit-company, you are just an employee who was expected to contribute good business for the company
    3 people found this helpful
    1.0
    Worker
    Nov 2019
    A shame to be honest. I had hoped for so much more.
    The good thingsAt times there is good moral between front line workers.
    The challengesManagement! Poor decision makers and very unskilled. They have little regard for the general populace. No accountability from/for the CEO. An ivory tower organisation.
    3 people found this helpful
    4.0
    Aged Care Support Worker
    May 2019
    3 to 4 years in the role, current employee
    I wish I did this sooner working with aged care clients
    The good thingsIndependence Great support from the office Choosing my hours and days
    The challengesLoosing aged care clients
    2.0
    PCA
    Apr 2018
    Less than 1 year in the role, former employee
    I wouldn't work for them again. They cant be trusted.
    The good thingsThe clients are lovely
    The challengesManagement. Very hard to deal with and not responsive or respectful
    1 person found this helpful
    5.0
    Case Manager
    Mar 2018
    1 to 2 years in the role, current employee
    Great organisation to work and definitely one of a kind experience
    The good thingsBest ever supportive management and colleagues
    The challengesAt times work can be hectic!
    4.0
    PCA//Support Worker
    Mar 2017
    Ringwood VIC 31343 to 4 years in the role, current employee
    Best place to work and great starting point if you are interested in Aged Care
    The good thingsIf you are looking at Home Care as a career, Annecto is great with very caring staff and appreciate what you give to the company.
    The challengesTrying to earn enough to live on when you can only work limited hours due to having children
    5.0
    I was a support worker
    Oct 2016
    Mildura VIC 35001 to 2 years in the role, former employee
    Over all it was a amazing roll somethink I'll always remember
    The good thingsGreat staff always helpful always positive easy to relate with.... I loved working for Annecto. Been trying to get back as I love it. Clients are so lovely to care for⭐️
    The challengesI like the diversity with each client being challenged helps you grow and improve
    4.0
    Community Support Worker
    Oct 2015
    Less than 1 year in the role, current employee
    Best changes I have done.
    The good thingsThe staff do listen to you if you have any concerns and check up to see how things are going.
    The challengesA bit slow at first but once they see what you are capable with then you will get more .
    5.0
    Support Worker
    Sep 2015
    3 to 4 years in the role, former employee
    i loved my job and couldnt wait to get to work, working with annecto is a great place to work.
    The good thingseveryone is great to get along with, plenty of opportunities to get more qualifications to add to your resume, I would recommend working at annecto to everyone
    The challengesnothing that I can think of .
    4.0
    Business Analyst
    Sep 2015
    1 to 2 years in the role, current employee
    Great environment to work in and learn about the industry, thus ensuring skill development.
    The good thingsGood work life balance always helps to be more productive at work. The industry that Annecto is a part of, is a growing industry seeing exponential growth in use of technology, thus making it even more interesting to work at Annecto. The staff at Annecto is quite friendly and good to work with.
    The challengesReaching a decision can be a little difficult and then ensuring that it is followed through.
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