APT Travel Group
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    APT Travel Group
    (20 reviews)
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    Company Reviews

    Working at APT Travel Group

    3.220 ratings in total
    5
    7
    4
    2
    3
    3
    2
    4
    1
    4
    65%
    Rate salary as high or average
    50%
    Employees recommend this employer to friends
    Work/Life balance
    3.6(20 ratings)
    Career development
    3.3(20 ratings)
    Benefits & perks
    3.0(20 ratings)
    Management
    2.7(20 ratings)
    Working environment
    3.3(20 ratings)
    Diversity & equal opportunity
    3.4(20 ratings)
    Ratings for APT Travel Group are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 20 reviews sorted by most recent
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    1.0
    Product
    Aug 2025
    Moorabbin VIC 31891 to 2 years in the role, former employee
    Senior management need to review their middle management and ask themselves why so many people have left the company in the last year, especially within the product department. There are some inexperienced managers who are encouraging a toxic and negative work environment. Just don't work here, for the sake of your mental health.
    The good things*There are genuinely lovely people working in different departments, unfortunately it is overshadowed by poor middle management *Lovely brand new office space *Hybrid work
    The challenges*Toxic work culture - negativity *Favouritism within team *Poor middle management- lack of experience *Micro management *Lack of empathy if you have personal things going on. *Lack of training and terrible systems that haven’t been updated in years. *Teams seem to work in silos, so there is a lack of communication between different departments *Lack of teamwork and collaboration
    2 people found this helpful
    2.0
    Customer Service Representative
    Mar 2025
    Moorabbin VIC 31897 to 8 years in the role, former employee
    Toxic environment where money is more important than people
    The good thingsMy direct colleagues
    The challengesManagement is terrible, does not do the right thing by their staff. Understaffed, repeated reports given about terrible team leader but management preferred to align with their friendship instead of dealing with the issues. Pay is terrible, well below market and makes the cost of living very tough
    4 people found this helpful
    4.0
    graduate
    Jun 2024
    Cheltenham VIC 31921 to 2 years in the role, current employee
    Awesome good vibes
    The good thingsNice work life balance Staff familiarisation trips Chill vibes Nice people Slay
    The challengesOffice bit older but not to worry it is getting redone! woohoo :) yay
    5.0
    Manager
    Jun 2024
    Cheltenham VIC 31925 to 6 years in the role
    Good balance between working hard and having fun
    The good thingsOpen and welcoming culture Good balance between working hard and having fun Really positive benefits implemented over the past few years - additional leave benefit, learning allowance, hybrid model, paid parental leave, wellbeing program. Good team work Nice people to work with
    The challengesSome processes and systems are outdated but slowly being improved
    5.0
    Not Disclosed
    Apr 2024
    Cheltenham VIC 3192Less than 1 year in the role, current employee
    I have been provided with fantastic opportunities, that have aligned closely with my experience and skill set.
    The good thingsGreat work culture with high employee engagement. Encouragement to grow within the business. Working with people with a wealth of knowledge and experience. Personalised values that are actively celebrated
    The challengesThe office is a little out dated
    5.0
    Driver-Guide
    Mar 2020
    Less than 1 year in the role, former employee
    Wonderful once-in-a-lifetime.
    The good thingsThe Kimberley, is an amazing place.
    The challengesThe conditions, such as road and weather.
    5.0
    Customer Service Role
    Feb 2020
    1 to 2 years in the role, current employee
    Great place to work!
    The good thingsGreat people You’re treated like an employee rather than a cog in the machine Epic Christmas party Good performance is recognised & rewarded Opportunities for career development
    The challengesStaff benefits but this is something HR is aware of & are working on Need to see more product innovations to capture new markets
    1 person found this helpful
    5.0
    Office Staff
    Dec 2019
    current employee
    Everything I Hoped For
    The good thingsIt is everything I hoped for in my first full time job. There is a positive culture with a good work/life balance and management who care about their people. I have been given exposure to various departments in the company and opportunities to work in various offices around the country. The head office is in a good location outside the city and the product we offer is of an exceptionally high standard.
    The challengesThe relaxed nature of the company can sometimes cause it to be disorganised.
    2.0
    Anonymous
    Dec 2019
    3 to 4 years in the role, current employee
    Good as a beginner job
    The good thingsLovely colleagues, good facilities, good place to get your foot in the travel industry
    The challengesWorst pay, bad parking
    3.0
    Marketing Role
    Nov 2019
    3 to 4 years in the role, former employee
    Poor team culture and structure - multiple brands competing internally.
    The good thingsYour immediate team - supportive, fun and caring.
    The challengesThe inter-department communication, respect and arrogance is oppressive, doesn't allow for the best of people.
    3.0
    Developer
    Nov 2019
    Its a good starting point but dont expect to stay there for ever
    The good thingsThe people are the best thing about this company
    The challengesCareer growth is limited and managers fail to listen to subject matter experts. Its all about what the business wants rather than what the business and the customer needs. And the internal politics between business units makes change difficult
    1.0
    Apt
    Nov 2019
    5 to 6 years in the role, former employee
    Low pay and no appreciation of hard work.
    The good thingsColleagues are good; except for management who don’t care. The product itself is great too
    The challengeswaking up and going there every morning. The lack of pay If you’re on level 4 don’t expect a moment of gratitude or appreciation from anyone else, for the hard work, the extra hours,
    2.0
    Driver
    Sep 2019
    The company just do not care about staff
    The good thingsSome of the staff but the good ones get pushed out
    The challengesManagement talk down to you , no duty of care , management unapproachable.
    1.0
    Sales Consultant
    Aug 2019
    3 to 4 years in the role, former employee
    they aren't all that
    The good thingsthe other staff not in management roles
    The challengeslack of effective management and team leaders. clicky and gossip environment. company plays obvious favourtism
    3.0
    Analyst
    May 2019
    current employee
    Great work experience but still has a lot of areas to improve on
    The good thingsPeople at ATG is pleasant and easy to deal with in general, making the work experience great.
    The challengesThe company still lacks standards and defined processes. Too much flexibility on how the business is operated, maybe because of the very nature of the business being a travel and touring company
    2.0
    Applications Developer
    May 2019
    A total shame, a good company turns into a bad one because of the management.
    The good thingsWork balance between life and work.
    The challengesDeal with very bad management
    1.0
    Finance
    May 2018
    Low pay and no appreciation of staff
    The good thingsSome of the people were good to work with Finally leaving the company
    The challengesWorst management I’ve ever worked for
    5.0
    Driver / Guide
    Oct 2017
    Less than 1 year in the role, current employee
    Awesome company with great ethics and values towards employees and guests.
    The good thingsHelping people achieve one if their life goals - getting to the top of Australia.
    The challengesSome of the guests can be hard work.
    5.0
    Sales product and marketing coordinator
    Feb 2016
    Amazing
    The good thingsThe people and the opportunity for career progression, the training team are amazing and very supportive
    The challengesThe travelling so far to work, with head office being based out of the city
    4.0
    Coach Driver
    Sep 2015
    1 to 2 years in the role, former employee
    Enjoyable work experiences
    The good thingsThe APT label is very well respected
    The challengesMaking the APT a better choice for passengers above the other alternatives
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