Arbias
Write a review
    Arbias
    (23 reviews)
    Unclaimed
    Write a review
    Write a review

    Company Reviews

    Working at Arbias

    2.523 ratings in total
    5
    7
    4
    2
    3
    0
    2
    0
    1
    14
    79%
    Rate salary as high or average
    39%
    Employees recommend this employer to friends
    Work/Life balance
    3.1(23 ratings)
    Career development
    2.6(23 ratings)
    Benefits & perks
    2.5(23 ratings)
    Management
    2.5(23 ratings)
    Working environment
    2.7(23 ratings)
    Diversity & equal opportunity
    2.9(23 ratings)
    Ratings for Arbias are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 23 reviews sorted by most recent
    Sort by
    most recent
    5.0
    Community Support Worker
    Dec 2023
    Brunswick VIC 3056current employee
    I have thoroughly enjoyed my time at Arbias and appreciate the opportunities I have been encouraged to go for.
    The good thingsVery welcoming environment and colleagues are always happy to help and go above and beyond for their clients.
    The challengesWhen ever I need help with anything - there is always someone I can ask.
    5.0
    Prograsm Lead (formerly case worker)
    Sep 2023
    Sydney NSW 20005 to 6 years in the role, current employee
    I have seen great positive changes in our program and our team, everyone is so respectful and supportive to one another.
    The good thingsA great team Vibe since the restructure. A fantastic service for the cohort we case manage. Seeing many positive outcomes really makes one have faith in the service.
    The challengesBringing the team together which was somewhat fractures initially.
    4.0
    Community Outreach Worker
    Jun 2022
    1 to 2 years in the role, former employee
    I found working at Arbias generally pleasant and easygoing. I could definitely work for them again!
    The good thingsArbias provided an opportunity to work with clients from diverse backgrounds who also had a wide range of needs. Their support work position certainly gives you more than enough experience with their core client group. All mandatory training was provided as well as an ABI course which I found very informative. The team was pleasant to work with. Team Leaders and the Client Services Manager were very supportive and always willing to help. The CEO was very approachable and pleasant to engage with.
    The challengesTraining was somewhat limited to the mandatory courses and a couple of ABI related ones. More client-focused training could probably help.
    1 person found this helpful
    5.0
    Support Coordinator
    May 2022
    Great people
    The good thingsGreat culture. I always felt well supported by my team leader and manager. I was also motivated by my colleagues who went above and beyond to assist their clients. I worked with arbias for many years and the people, both employees and clients, were the reason I stayed so long.
    The challengesCovid and changes to funding meant training opportunities were a little scarce but management were always open to any suggestions.
    4.0
    Support Coordination
    Feb 2022
    1 to 2 years in the role, current employee
    Great learning experience from the team
    The good thingsThe people and culture, my manager Rachael is really easy to approach and understanding to complex scenarios, feel greatly supported within the team and overall team discussions. Colleagues all have a willingness to share and learn and provide feedback. Everyone I have communicated with internal to my team or external are kind
    The challengesLearning the scope of NDIS and the specific services that are on offer for a participant and what is excluded. Also learning different programs within the agency would be great to spend more time given the complex and diverse funded activities that are done.
    1.0
    Community Support Worker
    Sep 2021
    former employee
    Arbias as a company? zilch stars
    The good thingsColleagues working on the ground have a good heart. Multicultural employer.
    The challengesSenior management is unsupportive and people in the field feel regularly undermined. Productivity is low as a result. Company cancels participants regularly or will have them on their list and unattended to for weeks at a time. Have witnessed new staff being unsupported and only called in to the office to be warned.
    4 people found this helpful
    1.0
    Core supports
    Nov 2019
    3 to 4 years in the role
    One of the worst employers that I have encountered in this sector
    The good thingsThe clients are among the most vulnerable class of citizens and working with them is rewarding
    The challengesPoor poor senior management and a culture that gives no opportunity to give input to how things can be improved
    4 people found this helpful
    1.0
    Support Worker
    Jul 2019
    1 to 2 years in the role, former employee
    Awful.
    The good thingsExposure to complex client work.
    The challengesA genuinely horrible experience being employed by arbias. There is barely any training, and you work with some of the most complex clients I have come across. No supervision, collaborative team meetings or training opportunities in the entirety of my employment. Staff are talked down to and at - including management. I would strongly encourage employees looking to enter this field to work with a larger organisation which will support you. You deserve to feel safe and supported in your workplace, no matter your field!
    6 people found this helpful
    5.0
    Clinical Neuropsychologist
    Jun 2019
    A great work environment
    The good thingsMost of the staff are dedicated to the clients we work for and there is a supportive team environment from other staff and management. There are good opportunities for growth and career progression.
    The challengesNo challenges, I have enjoyed working for arbias for many years.
    5.0
    Case Management Specialist
    Jun 2019
    Less than 1 year in the role, current employee
    Community services experience moving into Case Management
    The good thingsLots of support from management, plenty of opportunities for growth and a great working environment. Everyone is friendly in the office and you are always supported from your peers. Consistent ongoing training and education!
    The challengesEverything from an Arbias perspective has been great from induction through to now. This is the best workplace I have been apart of!
    5.0
    Human Resources Adviser
    Jun 2019
    current employee
    Loving your job is possible
    The good thingsI'm so much loving my job at arbias. Great leadership and support! I was starting to think that a positive, healthy, enjoyable and respectful place to work was a bit of a myth... or that it was impossible to find it all in one go... I am a believer once again! I feel appreciated, valued and that makes me work harder. It feels good to feel appreciated.
    The challengesA small NFP in transition. Work environment didn't use to be that good but is slowly getting better and better. It requires work and dedication but getting there and management is fully committed to make all changes necessary to give only the best to our employees and clients.
    1.0
    Case Manager
    May 2019
    Poor management structure
    The good thingsWork/life balance, not much support or opportunity for growth
    The challengesNo structute or HR department, very bias
    3 people found this helpful
    1.0
    Caseworker
    Mar 2019
    1 to 2 years in the role, former employee
    Don't waste your time...
    The good thingsDoing a good job to help vulnerable people.
    The challengesMicromanaged by senior staff lacking basic knowledge and people skills.
    3 people found this helpful
    1.0
    Case Manager
    Jan 2019
    1 to 2 years in the role, former employee
    Micromanagement takes away from an otherwise good role.
    The good thingsGood core support, case management & community programs team who get along well. The job itself & clients are great.
    The challengesControlling and distrusting middle and upper management team who monitor employees using GPS. They do not value their employees or encourage growth and enjoyment in the role which sees a high turnover of staff and this is distressing for clients. Terrible environment to work in with the main focus being revenue.
    4 people found this helpful
    5.0
    Case Worker
    Dec 2018
    Its nice to work for a NFP organisation with positive goals!
    The good thingsThe atmosphere! Everyone is happy to see each other, there is always interaction and laughter.
    The challengesEvery day is a challenge because of the work I'm in but that's what this role is about!
    1.0
    OnTRACC
    Dec 2018
    Less than 1 year in the role, former employee
    Huge mistake
    The good thingsWorking with people in need is rewarding and meaningful.
    The challengesPoor, incompetent management team. No HR team or correct policy and procedures. Terrible work environment. No support and anxiety driven culture.
    1 person found this helpful
    1.0
    Team Leader
    Oct 2018
    1 to 2 years in the role, former employee
    Chaotic and controlling work environment to work at.
    The good thingsMaking a difference in the lives of vulnerable clients and the awesome team who support them on the ground level.
    The challengesIt was a chaotic environment to work at. Little support, supervision or training was offered by senior executive management. There is no Human Resources department to report concerns or complaints too. Individual thinking and expressing different ideas is not encouraged. It was a very controlling work environment often managed from the top down.
    1 person found this helpful
    1.0
    Case Manager
    Sep 2018
    1 to 2 years in the role, former employee
    Avoid working here
    The good thingsWorking with the clients, great co-workers.
    The challengesTerrible and dilusional executive management team. A culture of fear which stems from the executive management team and high staff turn over.
    3 people found this helpful
    1.0
    Case Manager
    Mar 2018
    1 to 2 years in the role, former employee
    Horrible place to work at.
    The good thingsUnlimited drinks nice wtso building and the wotso building receptioms very kind and friendly
    The challengesPoor managment ,lack of support ,lack of training and no resources given especially when dealing with complex cases of clients with special needs
    2 people found this helpful
    1.0
    Community Support Worker
    Mar 2018
    1 to 2 years in the role, former employee
    Wasted too much time being employed here
    The good thingsCo-workers and clients, making a difference in the lives of vunerable people
    The challengesUnsupportive management, high staff turnover, no opportunity for professional development, terrible workplace culture.
    2 people found this helpful
    1.0
    *****
    Feb 2018
    A terrible culture, one in which promises are broken on a regular basis.
    The good thingsAverage salary. A great team of people to work with however within six months most had left, a company with a constant turnover of staff.
    The challengesExtremely poor senior management who undermine staff. The creation of an atmosphere of fear appears to be a constant.
    2 people found this helpful
    1.0
    core support
    Jan 2018
    Very poor management of staff by personel that lacks competence.
    The good thingscore support staff are friendly
    The challengesVery badly managed with decisions that badly effect the clients, the focus is on earning revenue through NDIS with the inability to provide quality service to customers
    1 person found this helpful
    1.0
    Post Release Support Worker
    Aug 2017
    Less than 1 year in the role, former employee
    Negative management. Overall employees dont feel supported
    The good thingsRewarding work. Helping people
    The challengesPeople with complex behaviour. Unsupportive Managment
    Company Reviews published on our site are the views and opinions of their authors and do not represent the views and opinions of SEEK or its personnel. SEEK does not verify the truth or accuracy of any reviews and does not adopt or endorse any of the comments posted. SEEK posts reviews for what they are worth and for informational purposes only to assist candidates to find employment.
    Reviews by location
    All Melbourne VICAll Sydney NSW