Arcare
(179 reviews)
Company Reviews
Working at Arcare
3.0179 ratings in total
5
55
4
22
3
19
2
31
1
52
70%
47%
Work/Life balance
3.1(177 ratings)
Career development
2.9(177 ratings)
Benefits & perks
2.6(177 ratings)
Management
2.8(177 ratings)
Working environment
3.1(178 ratings)
Diversity & equal opportunity
3.2(176 ratings)
reviews
Showing 18 reviews for All Melbourne VIC
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1.0
Registered Nurse
Apr 2026Caulfield North VIC 3161Less than 1 year in the role, current employee
Worst management system, a lot to improve.
The good thingsThe only good thing about this place is the friendly residents.
The challengesManagement should take time to observe and listen to staff on a regular basis. In my experience, there has not been a single occasion where a manager has approached staff to ask how they are doing or to check in on their wellbeing. The environment often feels political and toxic. It also seems that the effort staff put into their work is not truly recognised by management, as appreciation is limited to emails rather than being expressed directly or meaningfully in person.
5.0
Student Intern
Apr 2026Epping VIC 3076Less than 1 year in the role, former employee
A rewarding and supportive experience that helped me grow in confidence and develop skills.
The good thingsI have really enjoyed my time at Arcare. I enjoyed working with the residents and getting to know them, as well as being part of a supportive and friendly team. The staff were welcoming and always willing to help, which made me feel comfortable and confident. I also enjoyed learning new skills and gaining more experience in aged care. Overall, it was a positive experience and I appreciated the opportunity to work in such a caring environment
The challengesI could improve by becoming more confident in taking initiative during shifts and being more proactive in helping the team. I would also like to improve my communication with staff by speaking up more and asking questions when needed. This would help me learn faster and contribute more effectively.
Arcare Aged CareThank you for your positive review. We’re delighted to hear that you’ve had a great experience at Arcare. Fostering a supportive and respectful team environment is incredibly important to us, and it's always lovely to hear when that’s reflected in our team members’ experiences. Wishing you continued success in your career. – The Arcare Team
16d ago
1.0
Maintenance Officer
Jan 2026Malvern East VIC 3145Less than 1 year in the role, current employee
Management needs replacement no good for this facility
The good thingsI’m dealing with a residence and some of the good stuff
The challengesI want to improve better environment better service for their facility and of course for their residence
1 person found this helpful
Arcare Aged CareThank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet your expectations. At Arcare, we’re committed to creating a respectful and rewarding environment for all team members, and it’s disappointing to learn that we may not have achieved this in your case.
If you're open to it, we’d welcome the opportunity to hear more directly. Please reach out to us at arcare.com.au/feedback
– The Arcare Team
16d ago
4.0
Environmental Services Assistant/ Laundry
Dec 2025Templestowe VIC 31061 to 2 years in the role, current employee
Overall, great place to work, supportive managers.
The good thingsFriendly and supportive team members, opportunity to work across departments, handy location
The challengesNothing really that can't be resolved by talking through issues
Arcare Aged CareThank you for your positive review. We’re delighted to hear that you’ve had a great experience at Arcare. Fostering a supportive and respectful team environment is incredibly important to us, and it's always lovely to hear when that’s reflected in our team members’ experiences. Wishing you continued success in your career. – The Arcare Team
16d ago
1.0
Funding Officer
Aug 2025Melbourne VIC 3000Less than 1 year in the role, former employee
Disheartening, focus is on rapid site expansion not resident care or staff development.
The good thingsGood benifits such as gym passport
The challengesManagers and corperate team have no interest in training staff they " don't have the resources".
6 people found this helpful
Arcare Aged CareThank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet your expectations. At Arcare, we’re committed to creating a respectful and rewarding environment for all team members, and it’s disappointing to learn that we may not have achieved this in your case.
If you're open to it, we’d welcome the opportunity to hear more directly. Please reach out to us at arcare.com.au/feedback/
– The Arcare Team
16d ago
1.0
Enrolled Nurse
Jul 2025Ringwood VIC 3134Less than 1 year in the role, current employee
Modern facilities but challenging teamwork and workload issues
The good thingsWhat I like the most about this place is that the facilities are very new and well-maintained, which creates a comfortable and safe environment for both staff and residents. I’ve also had the chance to meet some kind and supportive colleagues, which makes the work atmosphere more positive and enjoyable.
The challengesWhat I find most challenging is the heavy workload combined with a lack of teamwork. Some staff tend to complain or shift responsibilities rather than support each other, which creates tension and affects the quality of care. In particular, some RNs have been dismissive and rude, often speaking in a bossy tone or avoiding their responsibilities, always rolling the ball back to me.
8 people found this helpful
Arcare Aged CareThank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet your expectations. At Arcare, we’re committed to creating a respectful and rewarding environment for all team members, and it’s disappointing to learn that we may not have achieved this in your case.
If you're open to it, we’d welcome the opportunity to hear more directly. Please reach out to us at arcare.com.au/feedback/
– The Arcare Team
16d ago
4.0
General Services Manager
Jan 2025Malvern East VIC 314511 to 12 years in the role, former employee
Overall a good place to work, but workload is too much for role.
The good thingsWorking in a beautiful environment, with dedicated team members and lovely residents.
The challengesContinuous additional responsibilities being put onto the role, with no additional pay. Often at last minute.
Lack of career progression.
Poor communication from upper management.
4 people found this helpful
Arcare Aged CareThank you for taking the time to share your feedback with us. We’re pleased to hear you had a positive experience overall and also appreciate your constructive comments.
Your insights help us improve as we continue to build a great place to work. If you're open to it, we’d welcome the opportunity to hear more directly. Please reach out to us at [email protected]
– The Arcare Team
30d+ ago
1.0
Manager
Oct 2024Melbourne VIC 30007 to 8 years in the role, current employee
Senior management actions contradicts company vision
The good thingsLoyal staff who loves the organisation
The challengesSenior management who gang up and work against the managers. Total blaming and shaming culture with no trust, even-though circle of trust is the company symbol. Quality team is there to find managers faults and discuss them openly. Then action plan and get rid of problems, then they can appoint new problems.
5 people found this helpful
Arcare Aged CareThank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet your expectations. At Arcare, we’re committed to creating a respectful and rewarding environment for all team members, and it’s disappointing to learn that we may not have achieved this in your case.
If you're open to it, we’d welcome the opportunity to hear more directly. Please reach out to us at [email protected]
– The Arcare Team
30d+ ago
3.0
People and Culture Officer
May 2024Hampton East VIC 31881 to 2 years in the role, former employee
Not for me, but I was not one of the popular ones
The good thingsNot being chained to a desk all day, going from site to site
The challengesManagement need to need to be on the same page, very confusing place to work the business did Knopf seem to have one gaol they are working towards. Feedback is not appreciated and people and culture are only supportive to those in the click
1 person found this helpful
Arcare Aged CareThank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet your expectations. At Arcare, we’re committed to creating a respectful and rewarding environment for all team members, and it’s disappointing to learn that we may not have achieved this in your case.
If you're open to it, we’d welcome the opportunity to hear more directly. Please reach out to us at [email protected]
– The Arcare Team
30d+ ago
5.0
Lead Workforce Specialist
Nov 2023Melbourne VIC 30001 to 2 years in the role, current employee
Great place to work
The good thingsGreat opportunities, always projects happening that you can get involved in. Allow you to work autonomously
The challengesGetting to all sites
Arcare Aged CareThank you for your positive review. We’re delighted to hear that you’ve had a great experience at Arcare. Fostering a supportive and respectful team environment is incredibly important to us, and it's always lovely to hear when that’s reflected in our team members’ experiences. Wishing you continued success in your career. – The Arcare Team
30d+ ago
5.0
Aged Care Worker
Oct 2023Malvern VIC 31443 to 4 years in the role, current employee
Arcare's culture is outstanding- it's very inclusive and welcoming.
The good thingsThe entire leadership team, including the directors, board members, and executives, provide invaluable support and encouragement. Their vision and guidance have played a significant role in creating a positive work environment,
The challengesAged care is challenging but rewarding.
Arcare Aged CareThank you for your positive review. We’re delighted to hear that you’ve had a great experience at Arcare. Fostering a supportive and respectful team environment is incredibly important to us, and it's always lovely to hear when that’s reflected in our team members’ experiences. Wishing you continued success in your career. – The Arcare Team
30d+ ago
5.0
Operations Support Role
Oct 2023Hampton VIC 31885 to 6 years in the role, current employee
Working at Arcare is the happiest I have ever been in my career spanning more than 25 years. They truly live the values from the CEO, Executive managers through all our staff.
The good thingsArcare put our staff first. Without our great team we are unable to deliver the best care possible to our residents. There are staff incentives, one offered by the board and the CEO to each Residence for all their team members each month. We are recognised with amazing Thank You events and vouchers.
The challengesAged Care is a demanding but extremely fullfilling role. We are blessed to be a part of our Senior Australians Lives.
Arcare Aged CareThank you for your positive review. We’re delighted to hear that you’ve had a great experience at Arcare. Fostering a supportive and respectful team environment is incredibly important to us, and it's always lovely to hear when that’s reflected in our team members’ experiences. Wishing you continued success in your career. – The Arcare Team
30d+ ago
5.0
Manager
Aug 2023Melbourne VIC 3000Less than 1 year in the role, current employee
The best company I have worked for.
The good thingsProgressive company, very people focused and invests a lot with their employees. Very solution focused.
The challengesAs with all residential aged care companies attracting care staff can sometimes be challenging.
1 person found this helpful
Arcare Aged CareThank you for your positive review. We’re delighted to hear that you’ve had a great experience at Arcare. Fostering a supportive and respectful team environment is incredibly important to us, and it's always lovely to hear when that’s reflected in our team members’ experiences. Wishing you continued success in your career. – The Arcare Team
30d+ ago
5.0
Marketing team
Aug 2023Hampton East VIC 3188current employee
Fantastic coworkers and fantastic work environment
The good thingsThe work life balance is great, my coworkers are so wonderful and I've got a great workload. My training has been staggered and everyone has been really considerate and more than happy to go over things with me.
The challengesIts a bit of a commute to get to work for me and traffic is generally not great but Arcare has been really flexible about working from home when I need to.
Arcare Aged CareThank you for your positive review. We’re delighted to hear that you’ve had a great experience at Arcare. Fostering a supportive and respectful team environment is incredibly important to us, and it's always lovely to hear when that’s reflected in our team members’ experiences. Wishing you continued success in your career. – The Arcare Team
30d+ ago
5.0
Head Office
Aug 2023Hampton East VIC 31883 to 4 years in the role, current employee
Happy to come to work every day, love the people I work with.
The good thingsMy immediate team and manager are amazing. Other departments that I work closely with are also very supportive and collaborative. I have worked for Arcare for 4 years in varying roles and have enjoyed it immensely. The company is still growing and is starting to expand it's staff benefits and giving more recognition to individuals. I think when I first joined the company, although it was an enjoyable place to work, the company seemed to still feel like a "family owned company" despite it's 6000-7000 employees but now, although still family owned, they are starting to listen to people and think more like a bigger company.
The challengesThe pay rate is what holds them back. I have seen it personally, when trying to recruit new team members and the pay is simply not enough - or they have let good quality people leave over pay, despite the cost to invest in advertising and training new people. Investing in good people and paying their worth, is something they still need to look at.
4 people found this helpful
Arcare Aged CareThank you for taking the time to share your feedback with us. We’re pleased to hear you had a positive experience overall and also appreciate your constructive comments. Your insights help us improve as we continue to build a great place to work. Kind regards, Arcare Team
30d+ ago
5.0
Manager
Aug 2023Melbourne VIC 3000current employee
Arcare is an amazing place to work!
The good thingsArcare is supportive and respectful of their team members.
There are so many opportunities for professional development.
The challengesThe changes in our industry over the past 4 years have been significant including the new standards, SIRS etc.
2 people found this helpful
Arcare Aged CareThank you for your positive review. We’re delighted to hear that you’ve had a great experience at Arcare. Fostering a supportive and respectful team environment is incredibly important to us, and it's always lovely to hear when that’s reflected in our team members’ experiences. Wishing you continued success in your career. – The Arcare Team
30d+ ago
5.0
Marketing
Aug 2023Hampton East VIC 31881 to 2 years in the role, current employee
I have been given so many opportunities to learn and grow, challenge myself and stretch my skills.
The good thingsRewarding, innovative, constantly looking to improve and exceed
The challengesThe industry is going through a lot of change, but Arcare management have a positive outlook and strong growth plan.
Arcare Aged CareThank you for your positive review. We’re delighted to hear that you’ve had a great experience at Arcare. Fostering a supportive and respectful team environment is incredibly important to us, and it's always lovely to hear when that’s reflected in our team members’ experiences. Wishing you continued success in your career. – The Arcare Team
30d+ ago
4.0
Personal Care Worker
Apr 2023Burwood VIC 3125
Valuable and very rewarding role which I enjoyed deeply.
The good thingsWorking with the elderly and helping them succeed with limited independence.
The challengesResident frustrations and learning how to support further.
Arcare Aged CareThank you for your positive review. We’re delighted to hear that you’ve had a great experience at Arcare. Fostering a supportive and respectful team environment is incredibly important to us, and it's always lovely to hear when that’s reflected in our team members’ experiences. Wishing you continued success in your career. – The Arcare Team
30d+ ago