Aroma Cafe
(14 reviews)
Company Reviews
Working at Aroma Cafe
3.514 ratings in total
5
4
4
4
3
3
2
1
1
2
85%
64%
Work/Life balance
3.4(14 ratings)
Career development
3.0(14 ratings)
Benefits & perks
3.1(14 ratings)
Management
3.1(14 ratings)
Working environment
3.4(14 ratings)
Diversity & equal opportunity
4.0(14 ratings)
Reviews
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2.0
Manager
Mar 2025O'Connor WA 61631 to 2 years in the role, former employee
Unpleasant environment.
The good thingsFellow employees were friendly and tried their best.
The challengesThe work environment was one of distrust and employees were watched and micromanaged. The owners and managers argued amongst themselves in front of employees.
1.0
Kitchenhand
Jul 20191 to 2 years in the role, former employee
Very bad
The good thingsVery bad management
The challengesNot a good place to work
5.0
Manager
Jul 2019Great work environment!
The good thingsGreat team to work with, everyone works well as a team, management make sure all staff get along.
The challengesSome staff won’t always be team
Players but luckily they are all weeded out eventually.
1.0
Allrounder
May 20193 to 4 years in the role, former employee
Not 1 day was I ever happy to be there, and not 1 week was there no drama due to management. Uncomfortable and disrespected work environment.
The good thingsMade life long friends and confidence in serving patrons
The challengesUnprofessional management, uncomfortable and drama based work environment, can’t trust anyone. Constantly training new people because of high % staff turnover
3.0
Administrator
Jan 2019Less than 1 year in the role, former employee
Challenging.
The good thingsThe company genuinely cares about what they sell.
The challengesDistrust. Employees are watched and micromanaged. Not unusual to be told off in front of other staff.
5.0
Barista
Feb 2018Less than 1 year in the role, current employee
Best job so far
The good thingsThe atmosphere is great
The challengesLanguage barrier with some customers on uni campus
5.0
Cook
Nov 2017Awesome
The good thingsPerks of working in a coffee environment
The challengesThe only obstacle is within yourself
5.0
Asst. Manager
Nov 20173 to 4 years in the role, current employee
Hard work but loads of rewards
The good thingsGood team and support
Holidays
The challengesBased at a university campus so it was hard to balance rosters during school holidays
3.0
Store Manager
Oct 2017Less than 1 year in the role, former employee
loved the role but hated upper management
The good thingsthe people,
the cafe environment
new updated systems
The challengesManagement set unrealistic goals
out of touch with reality
unprofessional
micromanagement is rife here
General ManagerHi there!
Thanks so much for your review.
I'm sorry to hear of the challenges you experienced and would have loved the opportunity to help overcome them while you were in the role.
We will use this as constructive feedback moving forward.
30d+ ago
4.0
Casual Waitress
Feb 2016Less than 1 year in the role, former employee
It was great, and I enjoyed the learning experience.
The good thingsI was accepted into the team straight away and with open arms, I really enjoyed that, you're not left to figure things out on your own but you're also not watched like a hawk.
The challengesWhat I found challenging was learning names, although that comes with every job, the other challenging thing I found was keeping an eye on table numbers and having to remember to look where customers went so I could later serve them.
4.0
Barista
Feb 20163 to 4 years in the role, current employee
pleasant and fun environment.
The good thingsFlexibility. My employer is always open to working around my needs.
The challengesWe are a small crew so at times getting a shift covered can be difficult.
4.0
Field manager
Sep 2015Passionate company, lots of opportunity to learn. Company structure has room for improvement
The good thingsOpportunity to cross train, family friendly
The challengesLack of clear job role expectations
3.0
Barista/cafe assistant
Sep 20151 to 2 years in the role, former employee
Great cafe franchise, better management was needed but learnt to make high demand of coffee at a quick pace!!
The good thingsWell organised, nice franchise.
The challengesLearn to make coffee at a quick pace
4.0
Counterhand
Sep 20151 to 2 years in the role, current employee
Was an adventure never to forget
The good thingsI have learnt alot about good customer service skills and extra food preperation tips , i found the clients at chisholm tafe where exceptional in giving feed back about the menu and helped mangement with new ideas resulting in better healthier produce.
The challengesLearning to adapt to counterhand position as i was previously in long term employment in aged care facilities