{"loaderData":{"company-profile-root":{"name":"Australian Customs and Border Protection Service","isClaimed":false,"branding":{"logoImageUrl":"https://image-service-cdn.seek.com.au/e627273870cb4d1b4a10a3fb4348f317fc166d69"},"rating":{"count":8,"average":3.6},"id":"435433","zone":"anz-1","totalJobs":0},"salaries":{"companyUrl":"","companyName":"Australian Customs and Border Protection Service","salarySatisfactionRating":88,"jobsModel":{"jobs":[],"totalJobs":0,"companyName":"Australian Customs and Border Protection Service","organisationId":"3701","companyId":"435433"},"companyReviewsAISummary":{"__typename":"CompanyReviewsAISummary","reviewsCount":8,"reviewsDateFrom":"2015-09-25T07:12:06.631Z","reviewsDateTo":"2020-03-10T07:54:30.000Z","aISummaryContent":{"__typename":"CompanyReviewAISummaryContent","positiveAndChallengesSummary":"Employees at the Australian Customs and Border Protection Service value the variety of work on offer, from maritime operations to investigations, as well as the collaborative team environments that bring together diverse backgrounds. Good benefits such as leave entitlements, work rotations, and competitive wages are appreciated, along with the professional and friendly workplace.

However, some challenges are noted, including the demanding nature of shift work which is required for decent pay. Working with such a diverse workforce from different backgrounds and skill levels can also present difficulties at times. There are also indications that upper management could improve when it comes to respecting and regarding lower level staff members."}},"shouldShowAISummary":true,"salaryRanges":{"lastUpdated":"2 Apr 2026","salaryRangeByRoles":[]},"randomCompaniesInThisIndustry":[{"name":"Queensland Ambulance Service","slug":"queensland-ambulance-service-433057","id":"433057"},{"name":"ACT Rural Fire Service","slug":"act-rural-fire-service-796132","id":"796132"},{"name":"NSW Police Force","slug":"nsw-police-force-432595","id":"432595"},{"name":"Victoria State Emergency Service","slug":"victoria-state-emergency-service-437271","id":"437271"},{"name":"Australian Federal Police","slug":"australian-federal-police-432992","id":"432992"},{"name":"ACT State Emergency Service","slug":"act-state-emergency-service-796133","id":"796133"},{"name":"Victoria Police","slug":"victoria-police-432505","id":"432505"},{"name":"State Emergency Service TAS","slug":"state-emergency-service-tas-796068","id":"796068"},{"name":"Triple Zero Victoria","slug":"triple-zero-victoria-795618","id":"795618"},{"name":"Queensland Fire and Rescue Service","slug":"queensland-fire-and-rescue-service-435303","id":"435303"},{"name":"NSW Ambulance","slug":"nsw-ambulance-435149","id":"435149"},{"name":"Department of Fire & Emergency Services WA","slug":"department-of-fire-n-emergency-services-wa-795934","id":"795934"},{"name":"Tasmania Fire Service","slug":"tasmania-fire-service-796069","id":"796069"}],"shouldIndex":false,"shouldShowErrorPage":false,"reviews":{"rating":{"average":3.6,"count":8},"reviews":[{"schemaVersion":"1.0.0","title":"A secure government job that looses it's excitement in the first year.","createdAt":"10 Mar 2020","pros":"Secure, good leave, work rotation.","cons":"Shift work is hard and the only way to make decent money.","overallRating":3,"id":"158382687066508","companyId":"435433","jobTitle":"Enforcement Officer","salarySummary":"Average","upvotes":{"count":1,"description":"1 person found this helpful","userIds":["24151428"]},"recommended":{"__typename":"CompanyReviewV2Recommended","description":"Not recommended","value":false},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"The Customs organisation is vast and multi layered. I have been lucky enough to gain skills that enable me to carry out any core function and specialist duties without issue.","createdAt":"21 Nov 2019","pros":"Like any workplace so very nice people & some not so nice people. I have worked all over Australia in various functions, investigation, intelligence, targeted operations, cargo, marine unit. I have seen both the very best and worst that humans can be.","cons":"Different background cultures, language barriers, desperate and vulnerable people. Overall a very rewarding and diverse career.","overallRating":5,"id":"5354165","companyId":"435433","jobTitle":"Senior Customs Officer","salarySummary":"Low","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Recommended","value":true},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"The role is good but management isn't.","createdAt":"13 Sep 2019","pros":"The people and the job itself.","cons":"Upper management seems to have no regard or respect for the lower level staff.","overallRating":1,"id":"5332612","companyId":"435433","jobTitle":"IIE","employmentStatus":"current employee","salarySummary":"Average","upvotes":{"count":1,"description":"1 person found this helpful","userIds":["578554812"]},"recommended":{"__typename":"CompanyReviewV2Recommended","description":"Not recommended","value":false},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"Good but challenging at times","createdAt":"12 Feb 2018","pros":"Work diversity \nWages \nLocation","cons":"Travelling \nWorking with challenging people","overallRating":4,"id":"2545665","companyId":"435433","jobTitle":"Customs Officer","salarySummary":"Average","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Recommended","value":true},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"The world can be your oyster at Customs if you are in the right area.","createdAt":"17 Feb 2016","pros":"The variety of work. From working out at sea to setting up a sting to counting passengers, its all there in one place.","cons":"Unfortunately the type of work attracts a lot of former military and police personnel which brings with it a very militant way of doing things. And that isn't always the best way.","overallRating":3,"id":"548164","companyId":"435433","jobTitle":"WHS Adviser","employmentStatus":"Less than 1 year in the role, former employee","salarySummary":"Average","upvotes":{"count":1,"description":"1 person found this helpful","userIds":["41455534"]},"recommended":{"__typename":"CompanyReviewV2Recommended","description":"Not recommended","value":false},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"Challenging","createdAt":"17 Feb 2016","pros":"Work life balance, family life","cons":"Realignment of department","overallRating":3,"id":"552377","companyId":"435433","jobTitle":"Senior customs officer","employmentStatus":"3 to 4 years in the role, current employee","salarySummary":"Average","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Recommended","value":true},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"I liked it.","createdAt":"17 Feb 2016","pros":"I liked the team I was working with. It was a diverse team but everyone was able to work together well to get any task completed.","cons":"There were no challenges that we were not able to solve as a team.","overallRating":5,"id":"545968","companyId":"435433","jobTitle":"Application Packager","employmentStatus":"1 to 2 years in the role, former employee","salarySummary":"High","upvotes":{"count":1,"description":"1 person found this helpful","userIds":["41455534"]},"recommended":{"__typename":"CompanyReviewV2Recommended","description":"Recommended","value":true},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"Challenging and Rewarding","createdAt":"25 Sep 2015","pros":"Very professional and very friendly staff. Well organised and safe place to work. Working with dogs is the main highlight and watching them grow to become working dogs.","cons":"Public holidays, Easter, Xmas and school holidays when foster carers bring their dogs in for boarding. Working with a diverse range of people and skill sets makes it worthwhile.","overallRating":5,"id":"262596","companyId":"435433","jobTitle":"Kennel Hand","employmentStatus":"1 to 2 years in the role, current employee","salarySummary":"Average","upvotes":{"count":1,"description":"1 person found this helpful","userIds":["37865536"]},"recommended":{"__typename":"CompanyReviewV2Recommended","description":"Recommended","value":true},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Diversity & equal opportunity"}]}],"paging":{"page":1,"perPage":30,"total":8,"totalPages":1}}}},"actionData":null,"errors":null}