Avis Budget Group
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    Avis Budget Group
    (28 reviews)
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    Company Reviews

    Working at Avis Budget Group

    2.328 ratings in total
    5
    2
    4
    3
    3
    3
    2
    12
    1
    8
    75%
    Rate salary as high or average
    25%
    Employees recommend this employer to friends
    Work/Life balance
    2.5(28 ratings)
    Career development
    2.1(28 ratings)
    Benefits & perks
    2.1(28 ratings)
    Management
    2.0(28 ratings)
    Working environment
    2.5(28 ratings)
    Diversity & equal opportunity
    2.6(27 ratings)
    Ratings for Avis Budget Group are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 28 reviews sorted by most recent
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    5.0
    Rental Sales Agent
    Feb 2026
    Mackay QLD 4740Less than 1 year in the role, former employee
    Great staff and management to work with!
    The good thingsDuring my brief time working with my former coworkers, they were all very kind and helpful.
    The challengesI can't comment on what needs to be improved while working there for such a short time. All I can share as feedback is that for the job posting, it has to be very specific because some of the roles were not clearly listed on the ad, and it was too vague of a listing. A clear role description would have been helpful and effective.
    5.0
    Trades Assistant
    Oct 2025
    Brisbane Airport QLD 40082 to 3 years in the role, former employee
    Good company with friendly staff
    The good thingsGood pay with monthly bonus. Workshop team are very friendly with a great boss. Employee discounts are fantastic
    The challengesSomewhat repetitive work
    2.0
    Detailer and Customer Service
    Mar 2025
    Tamworth NSW 23401 to 2 years in the role, former employee
    Terrible communication
    The good thingsConstant heavy work, no stopping
    The challengesTerrible communication between staff, horrible management, not rewarding
    2.0
    Vehicle Detailer
    Dec 2019
    The money, hours and most of the staff are great, however, the management make it one of the worst places to work.
    The good thingsThe casual/full time staff and car wash supervisors. The hours.
    The challengesManagement. Very unprofessional and dishonest. They will only treat their \"friends\" with respect.
    3.0
    Reservations Agent
    Nov 2019
    All Australia1 to 2 years in the role
    Unfortunately wouldn't recommend
    The good thingsAlways have had great managers
    The challengesPay is low and the company doesn't seem to generally care about the staff
    2.0
    vsa
    Nov 2019
    1 to 2 years in the role
    filled a void
    The good thingsWeekend penalty rates and peers
    The challengesmanagement arrogant tell you untruths no regard for health and safety incompetent
    1.0
    Rental Sales Agent
    Nov 2019
    Absolutely disgraceful
    The good things. Not a thing at all
    The challenges.everything that this company does is a challenge
    1.0
    Workshop Technician
    Nov 2019
    Started great but went bad when the professionals retired.
    The good thingsFellow workers. Workers support each other through the negative environment.
    The challengesCoping with continual changes that don’t benefit the business and create issues with customers.
    1.0
    Car Detailer
    Nov 2019
    1 to 2 years in the role, former employee
    I worked their for a year and nothing but traumer and bad memories
    The good thingsAbsolutely nothing at all. Had a good team though
    The challengesActually going to work and staying for the whole shift
    2.0
    Rental Sales Officer
    Nov 2019
    3 to 4 years in the role, current employee
    Too much expected in relation to pay scale
    The good thingsAt our location, the 4 day week, the staff are great and for me it's nice and close to home
    The challengesThe business model is a joke. Most of the managers are out of their depth. The pressure on sales is ridiculous considering the paltry pay. The incentive scheme can't be explained by anyone in coaching roles and don't even start to discuss fleet management.
    4.0
    Vehicle Service Agent
    Sep 2019
    1 to 2 years in the role, current employee
    Company where I would like to make a career
    The good thingsHigh penalty rates, monthly incentives, friendly and helpful management
    The challengesHours of work during low season, repetitive work
    1.0
    Retrenched
    Sep 2019
    Less than 1 year in the role, current employee
    They offshored the whole Sydney call centre to the Phillipines Sep 22 is the last day
    The good thingsWas a good Job while I was there and was set.
    The challengesWas a good place to work for. There are no call centre Jobs left here so forget it.
    4.0
    Talent Acquisition Manager
    Jul 2019
    1 to 2 years in the role, current employee
    Still employed and enjoy my current opportunities.
    The good thingsCulture and working environment is excellent. Great opportunities to develop!
    The challengesTechnology is a bit behind the times. Some processes could be improved.
    1.0
    Rental Sales Agent
    Jul 2019
    3 to 4 years in the role, former employee
    There is no career-growth in this company.
    The good thingsFriendly work culture
    The challengesit's difficult to work during peak hours where the managers are nowhere to be found and you don't get any support from them when you're stuck with an angry customer. The managers don't know what they are doing!
    2.0
    Sales Role
    May 2019
    All Australia
    When I first started the job was good, but the company itself has gone through several restructures over the years and can’t seem to land on a single strategy to move forward.
    The good thingsYou form bonds with other staff, but more out of shared experience for working in such a negative environment.
    The challengesThe company is so money hungry they have no idea what customer service is, counter staff are expected to keep hard selling even after the customer has said no.
    2.0
    RSA
    May 2019
    7 to 8 years in the role, current employee
    Fun, interesting workplace which needs a little facelift in a few areas
    The good thingsRDO's, collegues, customers & many different locations
    The challengesCSI expectations, Long hours, poor incentives, lack of commumication
    3.0
    Customer Service Representative
    May 2019
    3 to 4 years in the role, former employee
    Hectic but incredible experience
    The good thingsThe team work, the help and support from The while team
    The challengesUnder staffed, over booked and hit enough facilities to accommodate the client needs
    2.0
    Rental Sales Agent
    Apr 2019
    1 to 2 years in the role, former employee
    Great teammates, critical management & VERY long shifts
    The good thingsAwesome team. Extra pay on weekends/public holidays
    The challengesVery critical management, extreme pressure to meet sales targets, 10-13hr shifts, horrible long night shifts waiting for late flights
    2.0
    Rental Sales Agent
    Apr 2019
    1 to 2 years in the role, former employee
    Depressing and Waste of 2 Years of My Life.
    The good thingsMajority off Counter staff were good people. Very easy work sitting counter most of Day
    The challengesVery long shifts 8, 9, 10+ if Planes are delayed at night. Over Book Cars extremely upset customers and Management don't care as nothing changed in 2 years. Annual leave constantly rejected. Roster is horrible if you want to have a life outside of work. Pay minimum wage yet want counter staff to go above and beyond there pay grade and take on some management work. Management are professionally not fit for alot of the roles in my opinion. Technology is EXTREMELY of.
    1.0
    Rental Sales Agent
    Mar 2019
    5 to 6 years in the role, former employee
    Bad Experience
    The good thingsThere were not many good things - fellow staff are fantastic. Counter Staff, Runners and Wash Staff that is. Management no so.
    The challengesLack of fleet. Greed by company over booked and trying to rip customers off with over priced Excess reduction. Customers having to wiat too long.
    1.0
    Rental Sales Agent
    Aug 2018
    3 to 4 years in the role, former employee
    Join a union, they will screw you over.
    The good thingsThe team you work with are normally the only thing that have made working here bareable, the ease of transfer is good to get you on your feet in new location
    The challengesThe work load and stress is high poor work like balance hours are terrible esp if you are employed at an airport. They don’t treat staff well at all.
    2.0
    Manager
    Jul 2018
    3 to 4 years in the role, former employee
    Upper Management is brutal - \"everyone is replaceable\".
    The good thingsThe company definitely employs a diverse range of people and that is one really good aspect of working for Avis Budget Group. You have the chance to meet fantastic people and make life long friends.
    The challengesThe company has change over the last few years that does not appreciate loyalty and knowledge. They are all about getting rid of employees that have been there a long time and replacing them.
    4.0
    vehicle service attendant ( brisbane city)
    Feb 2018
    3 to 4 years in the role, former employee
    enjoyed my time great people to work with.
    The good thingsa very good manager who is hands on and understands work life balance and more importantly is exceptional when it comes to family matters.
    The challengeswith the manifest changing constantly it can become a little hetic
    2.0
    Full time Employee
    Feb 2018
    3 to 4 years in the role, current employee
    Pay less and work more
    The good thingsWill get good discounts if you are renting a car
    The challengesLack of Resources, Management
    3.0
    Rental Sales Agent
    Oct 2017
    Less than 1 year in the role, current employee
    Its a great job with great potential but like anything it needs improvement with certain things.
    The good thingsThe team are always bubbly, helping each other out and standing up for each other.
    The challengesThe challenge at this location is there are always too many booking for our fleet to handle and the vehicles are never ready for the customer.
    2.0
    Rental Sales Agent
    Oct 2017
    1 to 2 years in the role, current employee
    Eh
    The good thingsPretty cruisy, chilled out job most of the time.
    The challengesThey over book cars, there's no support from upper management, it can be incredibly stressful at times, long hours.
    1.0
    DutyManager
    Sep 2017
    Less than 1 year in the role, former employee
    My only worse work experiencein my hole life
    The good thingsDont work there they do not care about you or your opions
    The challengesManagement was just looking for people to blame but not looking for people to improve or teach
    2.0
    vehicle service agent
    Apr 2017
    Rockhampton QLD 47003 to 4 years in the role, former employee
    work was ok when you were not being lied to or abused
    The good thingsother staff and customers
    The challengesmanagement, both local and state level
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    Reviews by location
    All Brisbane QLDMackay & Coalfields QLDRockhampton & Capricorn Coast QLDTamworth & North West NSW