Bakers Delight
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    Bakers Delight
    (230 reviews)
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    Company Reviews

    Working at Bakers Delight

    3.3230 ratings in total
    5
    58
    4
    60
    3
    47
    2
    31
    1
    34
    64%
    Rate salary as high or average
    59%
    Employees recommend this employer to friends
    Work/Life balance
    3.3(229 ratings)
    Career development
    2.9(228 ratings)
    Benefits & perks
    3.1(227 ratings)
    Management
    3.0(229 ratings)
    Working environment
    3.5(228 ratings)
    Diversity & equal opportunity
    3.4(229 ratings)
    Ratings for Bakers Delight are shared as-is from employees in line with our community guidelines

    Reviews

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    4.0
    Sales Staff
    Feb 2026
    Warilla NSW 25281 to 2 years in the role, former employee
    LOVED WORKING HERE - However, outgrew the role FAST.
    The good thingsgenerally really easy place to work, great alternative to Maccas for a first job.
    The challengeshours were hard to come by, I maxed about 6 hours a week most weeks unless someone came down unwell.
    3.0
    Retail Sales Associate
    Jan 2026
    Mid Valley VIC 3840Less than 1 year in the role, former employee
    Cutting bread, bad customers, little to no shifts.
    The good thingsThe free food, cutting bread, when we got to bag up the bad bread and food at the end of the night we eat it before throwing it out.
    The challengesThe shifts aren’t great
    2.0
    Appentice baker
    Jan 2026
    Rowville VIC 3178Less than 1 year in the role, former employee
    Good people bad place to work
    The good thingsMy manager was awesome, really stand up guy did what he could for the team, and the team was great we all worked together and got along
    The challengesThere is just far too much work than is realistic or reasonable, it was like having 10 hours of work but squeezing it into 8 somehow, you are almost feel penalised for taking brakes and it’s on you to make sure they happen if you don’t get them that’s your problem , don’t expect to have lunch everyday or at least not until the very end, it’s also very clear that upper management don’t care how hard the staff are pushed as long as they get what they want is all that matters
    2 people found this helpful
    2.0
    Sales Role
    Dec 2025
    Vermont VIC 31332 to 3 years in the role, former employee
    Horrible management and employee consideration
    The good thingsFree food, nice employees, good pay, going home
    The challengesExtremely poor management and insufficient training. You're scolded for not being an annoying and pushy salesperson, but if you are a hardworker u get exploited and taken advantage of. I honestly loved the girls and my relationship with the regulars that came in, but (it may have just been my specific location) the management was so cruel, they do not even appreciate the dedicated and hardworking employees and demonstrated clear favouritism. Managament show little care for work-life balance and handled rude customers horribly, showing no care for their workers, which was so disappointing and ruined my whole working experience at the store. I generally would not recommend this business for people to work at, as other businesses actually look after their employees to a much higher degree.
    4.0
    Sales Team Member
    Dec 2025
    Arana Hills QLD 4054Less than 1 year in the role, current employee
    i love my job at bakers delight
    The good thingsits a pretty easy job in itself, but its fun. you get to meet so many regulars and are able to get a good chat out of any customer. pay is amazing, uniforms are great, food is even better
    The challengesnothing i can think of
    5.0
    Sales Assistant
    Nov 2025
    Heidelberg VIC 3084Less than 1 year in the role, current employee
    Helpful and positive job for people looking for a first job.
    The good thingsI've enjoyed working with different people, learning about different types of bread, and improving my overall skills.
    The challengesThe challenges for me was learning the different types of bread, as well as learning how to use the different tills/machines
    4.0
    Sales Staff
    Nov 2025
    North Perth WA 60066 to 7 years in the role, current employee
    The perfect first job
    The good thingsA safe, enjoyable, and reliable workplace. The management is excellent - good rostering, communication, and teamwork.
    The challengesNo fault of the Bakers I work at, but the amount of bread thrown away across all stores each day is insane!
    5.0
    Sales Assistant
    Oct 2025
    Oatley NSW 22232 to 3 years in the role, current employee
    Working at Bakers Delight has been rewarding, giving me practical skills and teamwork experience.
    The good thingsI’ve enjoyed learning hands-on bakery skills, working in a friendly team, and feeling like a key part of daily operations.
    The challengesSome shifts can be long and busy, and it can be tough keeping up during peak hours.
    1 person found this helpful
    2.0
    Learning Management System Administrator
    Oct 2025
    Camberwell VIC 3124Less than 1 year in the role, former employee
    Corporate office is under resourced, systems and processes are 20 years behind were they need to be
    The good thingsFree lunch (bread and sandwiches) and test product samples in corporate office Social events Nice modern office in Camberwell junction Free underground secure parking for employees at corporate office (lottery) New IT equipment (laptops, screens, meeting rooms) for corporate employees Flexible corporate office work hours 7am- 7pm
    The challengesInexperienced management - don't know what they are doing Poor IT and technology knowledge of staff and limited support Under resourced teams for HR, Training, IT, Administration, Compliance Unnecessary complicated and complex processes Too many manual processes and data entry - no automation Outdated, legacy and disconnected systems - no integrations Corporate departments are siloed and don't collaborate Change resistant and no change management in corporate office
    1 person found this helpful
    4.0
    Sales Assistant
    Jun 2025
    Moonee Ponds VIC 30394 to 5 years in the role, current employee
    it's a good job for someone's first job
    The good thingsThe people I work with
    The challengessome customers, but it is apart of the job
    5.0
    Bakery Staff
    May 2025
    Malvern SA 50614 to 5 years in the role, current employee
    Yes, I know and it is important to tell first every person who feels bad
    The good thingsI like the best that people who tell the truth are good And I want to befriend them
    The challengesPeople who lie and fraud with other people do not like me at all
    1 person found this helpful
    2.0
    Sales Role
    Mar 2025
    Tweed Heads South NSW 24861 to 2 years in the role, former employee
    A good after school/weekend job if the managers are good
    The good thingsTime goes by quick if it's busy and you can make some really good friends with the other staff there.
    The challengesThe managers at the Tweed store are horrible and unprofessional, they don't care about their staff at all, they pay you based on how much they like you even if it's under what your age group should be getting, they constantly make rude remarks about you and other staff. Very toxic pick another store
    2.0
    Storeworker
    Mar 2025
    Cheltenham VIC 3192Less than 1 year in the role, former employee
    Completely unprofessional, terrible management.
    The good thingsI enjoyed serving the customers and working with the other employees and building good teamwork and connections.
    The challengesOverall, Bakers Delight is a good place to work. Though I would not wish the experience I had working with the boss of Bakers Delight in Cheltenham upon my worst enemy. Terrible management, swearing and some physical aggression used toward employees if someone had made a minor stuff up. Disgusting.
    2 people found this helpful
    2.0
    Sales Assistant
    Feb 2025
    Kingsley WA 60261 to 2 years in the role, former employee
    I was treated terribly for no reason
    The good thingsfellow staff members were nice and friendly, pay rate was good, tasks were nice and simple
    The challengesmanagers were not good to staff, start off with lots of shifts and then they just give you nothing, I got fired because I couldn't work Thursdays and Fridays due to Tafe in the last month and I "didn't fit the roster" whereas there are plenty of staff getting favourited and some getting no income
    2 people found this helpful
    5.0
    Work Placement
    Dec 2024
    Craigieburn VIC 3064Less than 1 year in the role, former employee
    I gained valuable experience in customer service, multitasking, and teamwork while efficiently handling orders, ensuring product quality, and creating a welcoming atmosphere for customers at Bakers Delight.
    The good thingsThe customers were really kind, I also enjoyed learning about the different types of bread that I didn't know about before, it was difficult at first but once I got the hang of it I loved it.
    The challengesNot dropping the loafs of bread. Yes, I did drop a couple bread loafs in which I'm not proud of, but everyone makes mistakes which is fine if we learn from them. Another challenge was rushing cutting the bread with the machine while the customers waited.
    1.0
    Sales
    Nov 2024
    Woodlands WA 6018
    Uncomfortable, stressful and a terrible environment
    The good thingsThe job itself was pretty enjoyable
    The challengesThe management, ive never experienced such unfairness and honestly mistreatment before. Looking at the reviews for the particular store I worked at, there are 4 reviews from customers stating that they witnessed the manager yelling at and being condescending to staff in front of them. I even witnessed my manager argue with multiple customers multiple times. Hopefully not all Bakers Delights are like this
    4.0
    Campaign Manager
    Oct 2024
    Northbridge NSW 20633 to 4 years in the role, current employee
    The most memorable and enjoyable first job.
    The good thingsWorking in a team and being a familiar, friendly face for customers
    The challengesDealing with frustrated customers.
    5.0
    Sales Assistant
    Jun 2024
    Casula NSW 21701 to 2 years in the role, current employee
    A good first job to get some experiences.
    The good thingsNice people to work with and good location.
    The challengesThe challenge that I face it was my first job and so I had to learn workplace skills.
    1 person found this helpful
    2.0
    Customer Service Role
    Mar 2024
    Rockingham WA 6168Less than 1 year in the role, former employee
    unprofessional
    The good thingssalary was good location is in a good spot
    The challengesThere wasn't job security and wasn't a professional workplace.
    4.0
    Senior Sales Assistant
    Mar 2024
    Rye VIC 3941
    Excellent first time job or first dip into a management role.
    The good thingsThe right Franchisee who values staff will provide an amazing working experiance
    The challengesCan be very fast paced, expected to keep high levels of store presentation and cleanliness at all times
    5.0
    Sales Assistant
    Feb 2024
    Karratha WA 67143 to 4 years in the role, former employee
    I had the most enjoyable time working for Bakers Delight. We were very much a family dynamic and always uplifted each other. We were treated with so much respect and consideration and I absolutely recommend Bakers to every one I meet who is looking for a job.
    The good thingsThe good things were the staff treatment, the support that was constantly given, being able to take home leftovers, and being involved with your community and building customer relationships.
    The challengesI genuinely don't think I have any challenges that I can recall aside from when I first started and trying to remember all the product names and the difference between toast and sandwich slices, but the team was always so supportive and were always relating to their learning experience which was very comforting.
    1 person found this helpful
    2.0
    Sales Assistant
    Jan 2024
    Doncaster VIC 3108Less than 1 year in the role, current employee
    3/12 ia how I would rate it don't recommend
    The good thingsyourself and friendships that get formed
    The challengesputting up with unprofessional staff- management know how to take advantage
    3.0
    Sales Assistant
    Sep 2023
    Corrimal NSW 2518Less than 1 year in the role, former employee
    not much variety but good first job
    The good thingsfun environment, easy shifts once you learn everything
    The challengesworking full time and constantly serving because it’s so fast paced was very draining
    5.0
    Retail Sales Assistant
    Sep 2023
    Perth WA 60003 to 4 years in the role, former employee
    Enjoyed this job
    The good thingsFun job with great people!
    The challengesPeak busy periods can be a little stressful.
    5.0
    Staff Member
    May 2023
    Rosanna VIC 3084Less than 1 year in the role, current employee
    Part of the family there the boss is amazing
    The good thingsLovely community feels like a family
    The challengesNone is an amazing place
    2.0
    Production Manager
    May 2023
    Mowbray TAS 72489 to 10 years in the role, former employee
    Need to treat all employees the same
    The good thingsWorking a 4 day week
    The challengesWork rate too much for 2 people,
    2.0
    Retail Sales Assistant
    Jan 2021
    3 to 4 years in the role, current employee
    Often the staff are great, but get ready to complain about your job 24/7
    The good thingsYou are able to take home free products
    The challengesYour pay will be the minimum wage so don't expect much. Depending on management, you'll have to do more jobs than what you're getting paid to do. Roster and pay may be late. Often at times managers aren't there, meaning you may have to deal with complaining customers yourself.
    1 person found this helpful
    4.0
    Sales assistant
    Sep 2020
    1 to 2 years in the role, current employee
    Great first job
    The good thingsGreat people, easy job, fun environment at my store and flexible hours
    The challengesVery low (just at minimum wage)
    3.0
    Customer Service Role
    Sep 2020
    overall it was a good experience for some cash over the summer and keeping my customer service skills pristine, but i would only advice younger people to work here as a beginners job and work your way up.
    The good thingsFree bread, lovely co-workers
    The challengesGetting more shifts, at my specific store they would give the more shifts and the longer ones to the younger employees as so to save them money, however it made it difficult for me to obtain more then 2-3 shifts a week.
    1 person found this helpful
    3.0
    Baker
    Jan 2020
    Less than 1 year in the role, former employee
    Toxic
    The good thingsearly starts were good
    The challengeshigh expectations with no training
    2 people found this helpful
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