Baptist Care SA
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    Baptist Care SA
    (49 reviews)
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    Company Reviews

    Working at Baptist Care SA

    3.149 ratings in total
    5
    16
    4
    4
    3
    7
    2
    12
    1
    10
    82%
    Rate salary as high or average
    45%
    Employees recommend this employer to friends
    Work/Life balance
    3.1(48 ratings)
    Career development
    2.8(48 ratings)
    Benefits & perks
    2.7(48 ratings)
    Management
    2.7(48 ratings)
    Working environment
    2.8(48 ratings)
    Diversity & equal opportunity
    3.1(47 ratings)
    Ratings for Baptist Care SA are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 49 reviews sorted by most recent
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    1.0
    Case Manager
    Feb 2026
    All Adelaide SA2 to 3 years in the role, former employee
    Find somewhere else that values you
    The good thingsOther case managers Students you work with
    The challengesBaptist Care don't care about you and only interested in profit. They will throw anyone under the bus to make money. Ironic given they are a organisation that helps clients but don't care about their own staff
    5.0
    Manager
    Jan 2026
    Wayville SA 5034Less than 1 year in the role, current employee
    I am looking forward to being a part of a great team!
    The good thingsI have thoroughly enjoyed commencing my role at Baptist Care, and I am genuinely grateful for the warm and supportive welcome I’ve received. From day one, it has been clear that we are a great team—collaborative, caring, and deeply committed to each other’s success. What stands out most is our shared passion and unwavering focus on the needs of the young people we support. It’s inspiring to work alongside such dedicated individuals, and I’m excited about what we can continue to achieve together.
    The challengesOne of the key challenges I have encountered since commencing in my role has been the ongoing funding constraints and complexities associated with Departmental requirements. These pressures have a significant impact on our operational flexibility, our capacity to roster in alignment with therapeutic needs - this has a huge strain on our amazing rostering crew!
    2.0
    Flo Youth Worker
    Oct 2025
    Adelaide SA 5000Less than 1 year in the role, former employee
    Utter waste of my time
    The good thingsVery talented team, and enjoyed working with young people. External stakeholders were very supportive
    The challengesMicromanagement Youth workers paid a fraction of what case management pays despite identical experiences, qualifications and role. Patronising leadership when this was pointed out. I was part of 8 workers who resigned within a 8 month period and since this time I have yet to meet anyone who has had a positive experience with BC SA
    1 person found this helpful
    5.0
    Residential Youth Support Worker
    Oct 2025
    Adelaide SA 50008 to 9 years in the role, current employee
    I've loved my time working at baptist care. Leadership and management have changed over time and what was once a toxic office environment is now one which is filled with people who genuinely care and want the best for the staff and clients
    The good thingsVery supportive leaders. Upper management genuinely care and make note to try and be involved where they can be. Resi care is continuously moving towards better practice and the focus being on the client. They advocate for the needs of the young person and the staff
    The challengesFunding is difficult- howveee this seems to be a sector wide issue and more so sits with DCP and their lack of support to help with funding
    1.0
    FLO Youth Worker
    Sep 2025
    Salisbury SA 5108Less than 1 year in the role, former employee
    The Youth Worker’s and students are the only good thing about this role.
    The good thingsThe students and Youth Worker’s.
    The challengesPoor leadership, lack of support, unrealistic KPIs due to large caseload and processes, and revolving door of staff leaving. Toxic culture and environment. Multiple documents to complete and large volume of notes.
    2 people found this helpful
    2.0
    Residential Youth Support Worker
    Jul 2025
    Adelaide SA 50005 to 6 years in the role, current employee
    Be careful as there would be heaps of people making you feel unwelcomed
    The good thingsGood organisation structure and planning
    The challengesThere so sort of stereotyping, as well as marginalisation even though we claim to be culturally diverse.
    2.0
    Administration Role
    Jul 2025
    Adelaide SA 50004 to 5 years in the role, former employee
    There are much better options out there - keep looking.
    The good thingsCommitment to community Westcare centre
    The challengesAllowing people to be marginalised Managers who don't encourage growth and development Supporting clients way better than staff
    5.0
    Talent Acquisition Coordinator
    Jun 2025
    Wayville SA 5034Less than 1 year in the role, current employee
    Supportive and Welcoming Team I started working at Baptist Care SA 6 months ago and I have had an excellent experience so far. The culture here is open, supportive, and values-driven, which makes it a great place to work with plenty of laughs. I love that the organisation truly cares about making a positive impact in the community, and that sense of purpose shines through in everything we do. Of course, recruiting for roles that support vulnerable people can be challenging at times as it’s a sector that requires patience, empathy, and resilience. But I feel supported by my team and leadership, and I appreciate that we’re encouraged to keep learning and improving how we do things. If you want to work somewhere where you’re part of a team that values you and your contribution, and where your work helps build better futures, Baptist Care SA is a great place to be.
    2.0
    Youth Support Worker
    Jun 2024
    Adelaide SA 50001 to 2 years in the role, former employee
    Think twice if you are not local people, the multi-cultural could be you took the challenge and made other people in the privilege group released
    The good thingsGood reputation of the organisation, multi-cultural environment.
    The challengesThe management style is required to be improved, the employees did not feel valued, but working all the time. Not allow AL unless someone covers your job.
    1 person found this helpful
    5.0
    Marketing Specialist
    Feb 2024
    Wayville SA 5034
    Love working here. Great flexible working arrangements to suit your personal circumstances. Awesome colleagues!
    The good thingsThe new leadership team is very supportive and eager to build and reinforce people centric culture and improve internal communication effectiveness. Great work/life balance.
    The challengesOn its journey to increase its own brand awareness.
    1 person found this helpful
    5.0
    Acting Talent Aquisition Lead
    Jan 2024
    Wayville SA 5034Less than 1 year in the role, current employee
    It's a place where Passion, Purpose, and Professionalism intersect, creating a work environment that goes beyond a Paycheck. It's about making a lasting impact on the lives of others
    The good thingsFrom the moment I joined, I was welcomed into a close-knit family of dedicated individuals driven by a shared passion for making a positive impact in our community. Unlike traditional corporate environments, BCSA mission goes beyond the bottom line, it's about creating meaningful change and uplifting the lives of those in need.
    The challengesOne of the primary challenges I have encountered was the constant need to navigate limited resources. Despite BCSA dedication to its mission, there are instances where we have to be creative and resourceful to maximise the impact of our initiatives.
    1 person found this helpful
    1.0
    Youth Worker
    Jul 2023
    All Adelaide SA
    Don’t do it
    The good thingsNo positives of note.
    The challengesEverything. This company doesn’t care about its staff or clients.
    2 people found this helpful
    1.0
    CYSW
    May 2022
    1 to 2 years in the role, former employee
    Worst work experience in over 30 years in the workforce.
    The good thingsImportant work.Opportunities to make a difference in a child’s life.
    The challengesToxic management culture. Frontline workers treated a second class citizens.
    3 people found this helpful
    4.0
    Youth Support Worker
    Dec 2021
    1 to 2 years in the role, former employee
    Dynamic teams. Would Recommend.
    The good thingsProvide ongoing training opportunities. All senior support workers and placement coordinators I worked with genuinely cared about safety and wellbeing of staff.
    The challengesNecessary information regarding clients was not always kept up to date. Made it challenging to provide the right care.
    1 person found this helpful
    5.0
    YSW
    Aug 2021
    Resi program is child focused and has passionate, dedicated staff, which provides greater outcomes for YP.
    The good thingsRewarding and working with like minded dedicated staff. Focused on the YP and their goals and how best to support this.
    The challengesCulture of management is changing and becoming more positive, supportive. Some staff should not be in the roles they are in, and are clearly burnt out and need to move on. Some staff are only present for the $$$ and not the best outcome for YP.
    2 people found this helpful
    5.0
    FLO Case Manager
    Jul 2021
    Supportive team and management, rewarding role
    The good thingsGreat work culture, very supportive team, lots of professional development opportunities
    The challengesWorking with external parties and stakeholders, although offered continuous support from management.
    2 people found this helpful
    5.0
    FLO Case Manager
    Jul 2021
    3 to 4 years in the role, current employee
    FLO - Team great Work Culture and Supportive Team Environment
    The good thingsFLO Team - was amazing to work with, great culture and support from Management
    The challengesworking with complex clients - however the team was very supportive and management was available for support
    1 person found this helpful
    1.0
    Counsellor
    Dec 2020
    former employee
    Do not recommend
    The good thingsIt was great working with families.
    The challengesThe management style is unprofessional and they lack basic communication skills and respect.
    3 people found this helpful
    1.0
    Support Worker
    Jun 2020
    3 to 4 years in the role, former employee
    Soul destroying.
    The good thingsThe kids are usually great until DCP and terrible organisation from leadership frustrate the clients and workers day after day.
    The challengesManagement. No one listens or follows through with anything. They never get your pay right and when you question it they don’t fix it. Rosters cancelled or changed without notice. Clients not a priority. If DCP had somewhere else to send the young people they would.
    7 people found this helpful
    1.0
    Support Worker
    Mar 2020
    One to forget
    The good thingsGood staff on the floor
    The challengesExtremely poor management
    4 people found this helpful
    2.0
    Support Worker
    Nov 2019
    1 to 2 years in the role, former employee
    Unsupportive place to work
    The good thingsTraining (although limited) is always interesting and worthwhile
    The challengesManagement Poor communication Unrealistic expectations Difficult Clients No support
    2 people found this helpful
    2.0
    Youth Support Worker
    Nov 2019
    1 to 2 years in the role
    Mentally and physically draining
    The good thingsWorking with and watching the children grow
    The challengesManagement are hard to deal with.
    1 person found this helpful
    2.0
    Youth Worker
    Nov 2019
    1 to 2 years in the role, former employee
    Average experience, very over worked and under appreciated
    The good thingsEnjoyed working with young people
    The challengesManagement was poor and unresponsive
    1 person found this helpful
    3.0
    P&C
    Nov 2019
    Less than 1 year in the role, current employee
    Working at Baptist Care SA is challenging yet rewarding, it’s great to see it grow.
    The good thingsHigh duties and lots of internal opportunities
    The challengesVery delayed in innovative work practices
    2.0
    Youth Support Worker
    Nov 2019
    Regret moving to this company
    The good thingsSome of the carers you get to bond with are great and you can create a very stable team for the young people.
    The challengesManagement is extremely toxic and they are all in each other’s back pocket. People have been in positions for too long and forget what it is actually like working with the young people. Work life balance is no existent the rosters they create do not give you those opportunities to have the right balance but they do create the opportunity to burn our rather quickly.
    3 people found this helpful
    3.0
    Restorative Role
    Sep 2019
    It wasn't the worse place I have worked but they are very callous when firing.
    The good thingsSome good training opportunities Most of the other staff were lovely
    The challengesLack of information on changes, policies and procedures. Expected to read it all in your own time, hundreds of pages. Poor communication and lack of experience. Lack of support.
    2 people found this helpful
    5.0
    Support Worker
    Sep 2019
    1 to 2 years in the role, former employee
    I would love to go back to Baptist Care but my situation is stopping me. I loved working there. I felt appreciated and they really put in the effort to help. Lots of opportunities for development with trainings and promotions
    The good thingsI felt valued and appreciated. Everyone was nice and made you feel welcome and when there was a problem they would help.
    The challengesThe usual client challenges but they are normal.
    1 person found this helpful
    1.0
    Support Worker
    Jun 2019
    5 to 6 years in the role, former employee
    Stressful hard seeing money put above needs of young people.
    The good thingsWorking with the children, assisting them with some normality in a tough situation.
    The challengesManagement very clicky, no support for workers and only easy to get anywhere in organisation if you know someone. NOT CHILD FOCUSED.
    4 people found this helpful
    2.0
    Learning and Development Role
    May 2019
    Exhausting and demoralising
    The good thingsI worked with a few interesting, skilled people
    The challengesHigh workload and expectations with little support, positive feedback or appreciation. A lack of collaboration A corporate approach to community services
    2 people found this helpful
    4.0
    Residential Care Worker
    Nov 2018
    1 to 2 years in the role, former employee
    I will always remember my time at Baptist fondly as somewhere I contributed to but also received support and growith opportunities.
    The good thingsExtremely supportive management, cared about staff wellbeing and put this as a first priority, and took the time to help improve practice
    The challengesDifficult environment sometimes when the next worker didn’t arrive for their shift
    1 person found this helpful
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