Positive moments with colleagues, but stressful environment and poor management support.The good thingsSupportive colleagues and a few genuinely helpful managers who wanted staff to succeed. Team members were friendly, and there were moments of positive support and encouragement that made the workplace enjoyable at times.
The challengesHigh workload, inconsistent management support, and communication issues made the role stressful and difficult to sustain long-term. Expectations were often unclear, and training could have been more structured.
Management frequently prioritised quantity over quality, and staff struggling with workload or wellbeing did not always feel supported. The work environment could be overwhelming at times, with interactions that felt negative and unsupportive, which impacted morale and overall wellbeing.
Clearer communication, more structured training, consistent management support, and a greater focus on staff wellbeing would greatly improve the workplace culture and overall experience.