Beacon Lighting
    (110 reviews)

    Company Reviews

    Working at Beacon Lighting

    3.6110 ratings in total
    5
    48
    4
    20
    3
    12
    2
    15
    1
    15
    77%
    Rate salary as high or average
    66%
    Employees recommend this employer to friends
    Work/Life balance
    3.5(109 ratings)
    Career development
    3.4(109 ratings)
    Benefits & perks
    3.5(109 ratings)
    Management
    3.3(109 ratings)
    Working environment
    3.7(109 ratings)
    Diversity & equal opportunity
    3.7(108 ratings)
    Ratings for Beacon Lighting are shared as-is from employees in line with our community guidelines

    Reviews

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    1.0
    Store Manager
    Feb 2026
    Brisbane QLD 40005 to 6 years in the role, former employee
    Wasted a lot of years with a company who have poor values and treat staff poorly.
    The good thingsBuilding relations with a good group of overworked people
    The challengesEverything. From the poor pay. The poor culture that. The the state manager not concerning himself of the wellbeing of his stores and staff.
    1.0
    Assistant Store Manager
    Dec 2025
    Townsville QLD 4810Less than 1 year in the role, former employee
    .Training was virtually non existent in the first few months, all was learnt by experience.
    The good thingsEngaging job physically, lots of things to do and can be a very satisfying environment to work in
    The challengesManagement will disappear for months at a time. Not allowing for proper training and coaching of new staff
    5.0
    Sales Associate
    Oct 2025
    Morayfield QLD 4506Less than 1 year in the role, former employee
    Overall a great work experience
    The good thingsPositive atmosphere, lots of encouragement and every day is different
    The challengesA slushie machine in the tea room would be excellent
    1.0
    Store Manager
    Sep 2025
    Perth WA 60004 to 5 years in the role, former employee
    Advice to Management: Support your people instead of burning them out. Stop promoting the wrong leaders who thrive on power and division. Address turnover by creating a respectful, safe workplace and respecting boundaries between work and personal life. If you genuinely want feedback, protect employees who speak up rather than criticising them for it.
    The good things• A few supportive colleagues at store level. • Employee Discount.
    The challenges • Hostile and Toxic behaviour is ignored and at times enabled by senior management and HR. • Wrong people are promoted into leadership roles, using their power to isolate others and make personal employee decisions without consultation. • Constantly understaffed with high turnover, leading to long overtime hours and being expected to work on days off with little to no support. • Criticised for asking for help or being honest, even though management claims to encourage feedback. Anonymous surveys are not truly anonymous. • If you value your mental wellbeing, dignity, family life, or privacy, this is not the place for you. Personal and medical matters are openly discussed among staff and management as though they were gossip or a football score.
    3 people found this helpful
    1.0
    Store Manager
    Aug 2025
    Cottesloe WA 6011Less than 1 year in the role, former employee
    A company that says pretty things and that's where it ends.
    The good thingsSupporting the team members, helping improve their product knowledge. Helping customers who had been long neglected at location
    The challengesBeacon has always had a terrible culture which has been allowed to fester through nepotism and inter work relationships through middle and upper management. You're not a a manager per say, you're a whipping boy for middle management to make sure they get their bonuses and recognition. You are sold a culture of support, flexibility and work life balance when the reality is if you need help or support all the sudden it's crickets with no accountability, misinformation and weasel words. If you enjoy spending your days banging your head up against the beacon wall whilst having to attend countless meetings, webinars, surveys, IT issues etc and being scolded like a child by individuals with no knowledge of the industry and doing unpaid work weekly with no recognition except more contempt. Then beacon is the place for you! Outdated IT, messy outdated POS, staff that should have been moved on years ago, constant store management turnover (for good reason). Just horrible
    3 people found this helpful
    2.0
    Systems Analyst
    Jul 2025
    Nunawading VIC 3131Less than 1 year in the role, former employee
    Keeping quiet is their culture
    The good thingsNice Office, Good lunches
    The challengesPoor management, Overwork, low pay, expectation of staying back or doing overtime at least twice a month, too much gossip
    3 people found this helpful
    2.0
    Information Technology Systems Analyst
    Jul 2025
    Nunawading VIC 31312 to 3 years in the role, former employee
    Overworked, underpaid, hidden behind a facade of flexibility.
    The good thingsWork from home (2 days a week), office lunches, parking if you’re lucky, beautiful office, nice colleagues from other teams.
    The challengesDisorganised team, clueless mid management, unreasonable after hours and weekend expectations, excessive work load, lack of respect.
    2 people found this helpful
    1.0
    Sales Associate
    Apr 2025
    Rutherford NSW 23204 to 5 years in the role, former employee
    Avoid at all costs please
    The good thingsThree day weekends every fortnight
    The challengesPoor management and lack of career development
    2 people found this helpful
    1.0
    Manager
    Mar 2025
    Western QLD
    High Expectations, Low Support – A Workplace That Takes More Than It Gives
    The good things- Opportunity to work independently due to frequent understaffing. -Fast-paced environment that builds multitasking skills. -Consistently high workload, ensuring no idle time. - If you have staff they will be your reason to stick around -Staff discounts. -Will make you over qualified forsimilar role
    The challenges- Overworked and underpaid—increased workload without extra compensation. -No progression -Toxic micromanagement -Unpaid after-hours work -Neglect of employee well-being -Gaslighting -Safety concerns ignored -Poor work-life balance -Senior Management -No work flexibility - No support
    4 people found this helpful
    2.0
    Sales Associate
    Mar 2024
    Newcastle NSW 2300
    A great place to work if you like to be treated like dirt and talked to like a child.
    The good thingsThree day weekend, customers who know what they want or are happy to have a chat about their projects. Winning challenges. Learning about new products.
    The challengesManagement are stuck in their own pockets and are very out of touch with their employees. They say they care about their staff but will replace you without warning.
    17 people found this helpful
    2.0
    Sales Assistant
    May 2023
    Oakleigh VIC 31661 to 2 years in the role, former employee
    Work at a busy Beacon Lighting and you’ll be well-qualified for any job you want
    The good thingsI had a great and supportive team in my store. You are typically able to transfer to another store if they have a job opening.
    The challengesNo two teams are the same and you may not gel with your initial store. Culture of gossiping and scheming against one another. Pay and awards are awful for full timers.
    8 people found this helpful
    2.0
    Sales
    Nov 2022
    former employee
    Used to be amazing when it wasn’t on the stock market , as soon as it went publicly trading the standards of training , incentives and culture went down the tubes
    The good thingsDiscount , get cost price on lights
    The challengesToxic , competitive work culture . Sales individual against each other
    9 people found this helpful
    5.0
    Sales Associate
    Nov 2022
    1 to 2 years in the role, current employee
    Best retail job I've worked, great environment.
    The good thingsGreat environment, management is helpful and understanding, customers usually trust your advice.
    The challengesLots of products and details to learn in order to recommend the right things.
    1 person found this helpful
    1.0
    Store Manager
    Aug 2022
    5 weeks sick leave and then taking early retirement, no contact from state/national management or HR. Recognised store manager of the year 6 times store of the year 4 times, great culture, not, 12 years service!
    The good thingsAllowed to work as many hours as you like/needed
    The challengesAchieving budget when other stores have authority by state management to under quote you
    8 people found this helpful
    1.0
    Retail Sales Assistant
    Aug 2022
    5 to 6 years in the role, former employee
    Unappreciated and no understanding of a work life balance
    The good thingsMet some great people working here, learnt a lot of useful information regarding lighting and fans
    The challengesNo acknowledgement for long-term employment. Terrible company with terrible management and no recognition for one's hard work over the years. Zero understanding of outside of work issues, and an all round disappointing and unrewarding job that I would never recommend to anyone I care for.
    1 person found this helpful
    2.0
    Marketing
    Jul 2022
    former employee
    Under paid & over worked
    The good thingsHardworking peers who are experiencing the same difficulties as you.
    The challengesUnder paid, under appreciated and overworked. Poor management who have very little understanding of your role, waste precious time with indecisive meetings then expect miracles to be performed without complaint. Issues are swept under the carpet. Keeping quiet is part of the culture.
    11 people found this helpful
    3.0
    Retail Sales Associate
    Sep 2021
    1 to 2 years in the role, former employee
    Good company for a stepping stone, but not much room for growth.
    The good thingsGreat team in-store. Culture is cultivated by store manager of store. Opportunity to sort of self manage to get tasks done.
    The challengesNot much support from steering management. It's common to hear something will get done, but doesn't happen all the time. Not a feeling of working in "one big team" as it's more store by store culture. Can sometimes feel like you're working on your own. Not much room for progression.
    1 person found this helpful
    5.0
    Senior Store Manager
    Sep 2021
    5 to 6 years in the role, current employee
    Supportive and creative work environment with room for growth
    The good thingsOpportunities to progress and move up in my career, very supportive Senior Leadership
    The challengesNothing that is worth noting
    1 person found this helpful
    2.0
    SSC
    Jul 2021
    1 to 2 years in the role, former employee
    Disappointing
    The good thingsWorking from home and the store teams
    The challengesToxic culture, poor leadership and no progression
    4 people found this helpful
    2.0
    Store Manager
    Apr 2021
    It’s a lot of hard work and drive to climb a very short ladder, once you climb it’s nearly impossible to progress in any direction. Very structured company with limited career progression .
    The good thingsSupport from Assistant state managers is to a higher level , family environment with team
    The challengesLong hours as management and a lot of behind the scenes to get everything to standard . Work load on other tasks were not achievable
    2 people found this helpful
    5.0
    Lighting Designer
    Apr 2021
    7 to 8 years in the role, current employee
    Becoming a Lighting Designer has been a dynamic, challenging and incredibly rewarding career choice - best decision I have ever made!
    The good thingsMy career with Beacon Lighting has spanned close to a decade, during which time I have witnessed the company progress and evolve to become a truly wonderful place to work. One of the great benefits of working for Beacon is accessible and consistent training that is available to all team members. There is fantastic online learning modules, blogs, forums and Q&A sessions, all accessible via an online portal and mobile app. Beacon do provide opportunities to train for various roles and upskill via training seminars and courses. Through these training modules I was able so upskill myself to become and Accredited Lighting Consultant, which combined with my prior industry experience and qualifications led me to become a Lighting Designer based out of one of our many Beacon Design Studios. As a Lighting Designer, I assist clients with lighting placement, selecting suitable product as well as creating a digital portfolio of their lighting design schematics. This role is always extremely fun and refreshing – no two projects are ever the same: simultaneously challenging and stimulating. Being a Lighting Designer means I can let my creative side really flourish, whilst still being engaged mentally. There is a great network of resources and support available to Lighting Designers from management, to colleagues and peers locally and nationwide. The most rewarding element of my job is knowing I am playing an active role in changing my clients lives. As a lighting designer, I am typically involved with my clients from the early preliminary stages all the way through their build or renovation process, until the very end. Seeing the result and how everything ties together is the very best part of my job. My role has given me the ability to keep my toes dipped in the world of interior design which has always captivated me and allows me to utilise my skill and passion for all things lighting.
    The challengesThere are some challenges to this role, but I have found that all challenges have led to positive outcomes for my own personal and professional development. The ability to time manage is very crucial in order to perform to the best of my ability. This is a skill I have honed through my role, and I have created my own workflow and organisation systems that have carried on to my personal life. Another challenging aspect is the ability to multi-task. As all my clients are at different stages of their projects, I do need to be across all of my open jobs and know their status at any given time. Going hand-in-hand with multi-tasking is also the ability to prioritise jobs and having a system in place to appropriately manage client expectations. The only other aspect that can be difficult is keeping up with changing technologies, trends, and products on the market. I am a self-confessed knowledge nerd, so this does not phase me all that much as I do enjoy learning and continuing to better my education. Whilst all of this does sound daunting, there is amazing amounts of support available to Lighting Designers, particularly within the Lighting Design community as all other Lighting Designers are extremely helpful and willing to assist. All of these challenges have only helped me to excel within my role and I have learnt a lot about myself as well!
    4 people found this helpful
    5.0
    Assistant Store Manager
    Apr 2021
    3 to 4 years in the role, current employee
    Very Rewarding and great personal development opportunities
    The good thingsGreat Team environment. Everyone is happy to help either within the store or external stores including interstate stores. The State and Assistant state managers are easy to talk to for any advice and support
    The challengesLearning new products when they come in. However the Hub is updated regularly with questions asked by team members across the country and most of the time the information you need has already been asked and a solution is already provided.
    5.0
    Store Manager
    Apr 2021
    7 to 8 years in the role, current employee
    No day is ever the same!
    The good thingsWhether you are learning about a clients new project, growing a team or working with a new team member, each day is so different. beacon allows you to use your skillset to help grow the business and allows you to give anything a try. Great store teams and leadership from above.
    The challengesThe ever changing trends in technology and design - but this can also be part of the perks - you get to learn the new trends.
    1 person found this helpful
    3.0
    Retail Sales Assistant
    Apr 2021
    Challenging, rewarding and at times socially challenging. If you choose to work at a store with a good manager that's hardworking and understanding your experience will be great, if not you'll be asking to be transferred for months.
    The good thingsWorking as a casual I was able to work at different stores, which was a great way to experience the work culture across board. It also helped learning from different people and building upon my knowledge. Made great friends and learnt a lot.
    The challengesIf you had an issue with management, forget about it getting resolved easily. Being a casual has its perks, but was told by management that 'casuals don't really get to excel' after being told they could. They promote mental health and well-being, but as soon as anyone spoke up about their negative experience, it was shutdown immediately with unanswered phone calls and no responses to emails from senior management.
    2 people found this helpful
    5.0
    Assistant Manager
    Apr 2021
    Less than 1 year in the role, current employee
    Highly recommend!
    The good thingsThe team, the benefits, the career development, the knowledge and skills you gain, work/life balance, and salary.
    The challengesKeeping up with current technology, and product knowledge as its constantly changing - in saying this Beacon have a great learnung platform to teach you all you need to know ow
    1 person found this helpful
    5.0
    Store Manager
    Mar 2021
    5 to 6 years in the role, current employee
    The best retail environment to work in
    The good thingsI love coming to work each day as no one day is like the other. I get to work with a passionate team who always have each other's backs. Im so lucky to have what I think are the greatest bosses in the world. They are super supportive, they actually listen and are always there for you if you ever need a hand or just a friendly chat. I have been in my role now for over 5 years and it's safe to say I won't be going anywhere.
    The challengesThe challenges is without a doubt the overall product knowledge. But with understanding staff, Mentors everywhere around the business and the Bright Start program, you have full support the entire way through your lighting journey.
    5.0
    Store Manager
    Mar 2021
    1 to 2 years in the role, current employee
    Thoroughly enjoy my position at Beacon Lighting and would recommend working in this company to everyone.
    The good thingsGreat working environment and also very support company.
    The challengesBeacon have a lot of product which keeps changing, so product knowledge is challenging. They offer many platforms for learning which is extremely helpful and enjoying.
    5.0
    Manager
    Mar 2021
    Bright!
    The good thingsWorking for Beacon in many ways does not feel like normal retail - which is a great thing! We get the be creative helping people bring their ideas to life and at the same time it can appeal to people who like the technical. There are so many opportunities to grow and I have seen many people move from store roles into head office roles across multiple departments. Career development and opportunity here is amazing. Management is very approachable.
    The challengesThe category can feel a little overwhelming initially when you start - but there are great training tools and systems to support you through this. The biggest support is the peer support across the network of stores. Everyone is more than happy to help each other.
    5.0
    Store Manager
    Mar 2021
    current employee
    Being apart of QLD/NT grouo has been a positive experience.
    The good thingsBeacon has a strong people focuse they care about their employees! There is a great amount of support from the State Manager. The culture between stores is fantastic, everyone is willing to help each other out.
    The challengesAll retail has challenges, with Beacon if you speak up and ask for help you will get full support.
    3.0
    Store Manager
    Oct 2020
    5 to 6 years in the role, current employee
    Challenging, Yet rewording for Personal development.
    The good thingsThe store teams - They are all fantastic and work together to achieve goals
    The challengesWork Life Balance - Due to consumer demand, over the years our trading hours have increased to include nearly every public holiday including Boxing Day and New Years day, and also early trade at select stores to start the trading day at 7am
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