Bedford Group
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    Bedford Group
    (35 reviews)
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    Company Reviews

    Working at Bedford Group

    3.435 ratings in total
    5
    17
    4
    2
    3
    3
    2
    3
    1
    10
    89%
    Rate salary as high or average
    51%
    Employees recommend this employer to friends
    Work/Life balance
    3.6(34 ratings)
    Career development
    3.1(34 ratings)
    Benefits & perks
    3.4(34 ratings)
    Management
    3.2(35 ratings)
    Working environment
    3.4(34 ratings)
    Diversity & equal opportunity
    3.9(34 ratings)
    Ratings for Bedford Group are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 35 reviews sorted by most recent
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    1.0
    Production Supervisor
    Jul 2025
    Mount Gambier SA 52902 to 3 years in the role, former employee
    I wish I could forget the mistake I made of accepting the job
    The good thingsThe people the company is suppose to be helping
    The challengesThe job I was given a letter of appointment for changed after I started. Management cannot be trusted. I saw others treated the same the company treats employees very badly.
    1 person found this helpful
    1.0
    Production Manager
    Mar 2025
    Brooklyn Park SA 5032Less than 1 year in the role, former employee
    Incredibly difficult place to work.
    The good thingsRemuneration was good
    The challenges80 hour working weeks. General manager was aggressive and extremely difficult to work with
    1 person found this helpful
    5.0
    ramja
    Mar 2025
    Manuka ACT 2603-1 to 0 years in the role, current employee
    My experience 15 years sudia Kuwait Dubai
    The good thingsYes like company rules
    The challengesYes any chelenj accept
    5.0
    Disabiltyvsupport worker
    Nov 2024
    Whyalla SA 56003 to 4 years in the role, former employee
    Tremendous company, great management, perfect work/life balance, good wages, salary package bonus, no weekends, no afternoon's, no split shifts, 7 hour shifts, lovely clients, superb team!
    The good thingsTremendous company, great management, perfect work/life balance, Good wages, salary package bonus, no weekends, no afternoon's, no split shifts, lovely clients, superb team!
    The challengesLearning about the NDIS! It keeps changing but Bedford help us keep up through their training days 4 times a year.
    1 person found this helpful
    4.0
    Senior Supervisor
    Nov 2024
    Elizabeth South SA 51127 to 8 years in the role, current employee
    I have been challenged, but have been supported to succeed
    The good thingsGreat atmosphere, friendly supportive leadership, strong team environment.
    The challengesUsually quite busy, often need to adapt quickly to production changes
    5.0
    Call Centre Role
    Aug 2023
    All Adelaide SA5 to 6 years in the role, current employee
    I enjoy helping and making people feel comfortable with me.
    The good thingsI work with an amazing team of people who give 100% to raising funds 4 people living with disability I enjoy calling winners and telling them they have won a prize
    The challengesNow with the economic client the way it is it’s very challenging to ask people help the course. Most cases people are willing to help if their finances allow.
    1 person found this helpful
    5.0
    Accounts Payable Officer
    Jul 2023
    Panorama SA 5041Less than 1 year in the role, current employee
    Very impressed as to how this organisation is run.
    The good thingswonderful people right across the organisation
    The challengesa few times some things were not done as requested and had to redo.
    1 person found this helpful
    5.0
    Human Resources
    Feb 2023
    1 to 2 years in the role, current employee
    Good career progress plus be part of something great!
    The good thingsGreat support from manager and co-workers. Great sense of satisfaction as I feel just by working here I am contributing to the community and helping others. On site parking, cafe and barista.
    The challengesAt times training can be more detailed and structured. However help is always available, so that helps a lot.
    2 people found this helpful
    1.0
    Supervisor
    Mar 2021
    former employee
    I wouldn't want any of my family members working there.
    The good thingsSupported Employees make the job worthwhile.
    The challengesIt is a very toxic place - if you report an issue often you're turned on by management. Lots of tension and powerplays between departments. Only way to stay there long term is to turn a blind eye to things that are wrong and keep silent about a lot of things.
    13 people found this helpful
    5.0
    Communications Specialist
    Feb 2021
    Less than 1 year in the role, current employee
    I find Bedford to be an excellent workplace, one where your contribution can make a real difference to people.
    The good thingsWorking for an organisation which provides employment, NDIS services, and a community to people with a disability.
    The challengesThe disability sector is undergoing a period of change, due to the NDIS and the rollout of new programs and changes to funding.
    2 people found this helpful
    1.0
    Site Production Manager
    Jan 2021
    They've spent well on marketing and stylization to showcase a business that's beneficial to the high-earning executives and not to those that the business was built to provide supports for.
    The good thingsThe hard working people with a disability, these are some of the hardest working people out there.
    The challengesManagement, unrealistic targets, the perception that it is a positive business when the environment and direction is toxic.
    4 people found this helpful
    1.0
    Staff
    Mar 2020
    Bedford is a fairly toxic environment
    The good thingsThe employees with disability are great to work with and respond positively to care
    The challengesManagement with minimal experience in disability making decisions about lives for both staff and clients with little knowledge of the industry
    7 people found this helpful
    4.0
    Management
    Mar 2020
    former employee
    Perfect work life balance.
    The good thingsGreat values driven company
    The challengesStruggles with change management
    1 person found this helpful
    2.0
    Operations Manager
    Mar 2020
    3 to 4 years in the role
    Bedford "Changes Lives" but not necessarily or always in a good way!
    The good thingsThere are a lot of good people with the right intentions that work with Bedford
    The challengesThe HR team is very poorly led by an individual that has no understanding of the meaning of empathy and in a people based business where you are caring for people with disability, this is a major challenge
    4 people found this helpful
    2.0
    Manager
    Nov 2019
    Not valued & poor exit process after many years of service
    The good thingsPositive support for people with disabilities
    The challengesFinancial pressures, change in leadership - lots of new support roles but no real change for person who needs support Very little training & system investment
    4 people found this helpful
    1.0
    Call Centre Operator
    Nov 2019
    3 to 4 years in the role, former employee
    wouldn't work for them
    The good thingsThe staff are great, hard working and made lots of friends
    The challengesHi KPI's management staff uncaring and work hours terrible
    2 people found this helpful
    3.0
    Kitchen Supervisor
    Nov 2019
    former employee
    a love of a job and it’s people but ethically wrong management
    The good thingsProviding skills to those who had challenges in life and making a difference
    The challengesManagement in hospitality were good at doing things the wrong way and getting away with it!!HR did not want to listen to me at the time, but management were finally moved on, Pity it took so long cost me my job and caused me huge amounts of stress
    2 people found this helpful
    1.0
    packaging
    Nov 2019
    3 to 4 years in the role, former employee
    If I could rate 0, I would
    The good thingsthere are very little good things
    The challengesdon't even get me started
    3 people found this helpful
    3.0
    Work Health and Safety Officer
    Sep 2019
    Less than 1 year in the role
    Too short. Had potential to be a fantastic place.
    The good thingsGreat place working with disabled people and feeling I like you're making a difference in their lives
    The challengesEveryone was made redundant, after I had only been there 4 months. Company closed Sydney office as a result of poor management and planning. They hired all new staff only to close a few months later, very disappointing.
    5.0
    Contracted Merchandising Manager
    May 2019
    Less than 1 year in the role, former employee
    Would want to work there if I could.
    The good thingsWorking for a company that has strong values and is giving back to the community
    The challengesA not-for-profit means that although the perks and benefits are huge, including tax incentives, the wages are average and opportunities are slim.
    1.0
    Call Centre Operator
    Feb 2019
    Glad i am no longer there.
    The good thingsThe later start allows you some free time in the morning
    The challengesTerrible Dishonest Management with no business skills or people skills
    2 people found this helpful
    1.0
    Call Centre Operator
    Jan 2019
    Less than 1 year in the role, former employee
    Employees are lovely, managers treat everyone differently.
    The good thingsPeople in the call centre are lovely, welcoming and the late start was nice for appointments in the morning.
    The challengesManagement treat everyone differently and are very hard to speak too.
    1 person found this helpful
    5.0
    Manager
    Sep 2018
    Supportive work environment, flexible management and the chance to really make a difference
    The good thingsSupportive work environment, flexible management and the chance to really make a difference
    The challengesThe changing model of NDIS
    2 people found this helpful
    5.0
    Restaurant General Manager
    Sep 2018
    Less than 1 year in the role, current employee
    A fantastic place to work with a group of tallented and motivated people!
    The good thingsA very welcoming work environment that aligns with my ethical beliefs and passions.
    The challengesWithin this current ever evolving NDIS environment it presents with many challenges across the business, not unlike any other similar business in this sector.
    1 person found this helpful
    5.0
    Human Resources
    Sep 2018
    Less than 1 year in the role, current employee
    Fun, exciting, great challenges.
    The good thingsGreat team working environment. Everyone here is for the purpose of the employees.
    The challengesThe diversity of the business, nothing is black and white.
    1 person found this helpful
    5.0
    Executive
    Sep 2018
    A true leader in the disability employment sector!
    The good thingsGreat organisation that balances Mission and Commerciality in the NFP space! Great team environment!
    The challengesUnderstanding the changing NDIS landscape
    1 person found this helpful
    5.0
    Recruitment Specialist
    Sep 2018
    Less than 1 year in the role, current employee
    A people first company.
    The good thingsThe people who work here are truly wonderful - welcoming and dedicated to helping people with disabilities to do their best. It is the first company I have worked for that really puts it's people first.
    The challengesIt is such a diverse place to work, there is so much to learn.
    1 person found this helpful
    5.0
    Management
    Sep 2018
    It's the type of organisation where everything you do makes a difference to a person with disability.
    The good thingsA real Social Enterprise! We see everyday what the profits we generate go into supporting.... our people! Great work colleagues and opportunities for advancement.
    The challengesThe NDIS is a challenging environment, but Bedford is not afraid to tackle it head on.
    1 person found this helpful
    5.0
    HR Advisor
    Sep 2018
    Less than 1 year in the role, current employee
    Fast paced and exciting
    The good thingsFantastic opportunities for development and experience for those who are ambitious
    The challengesDiverse complex business
    1 person found this helpful
    5.0
    Senior HR Business Partner
    Sep 2018
    Less than 1 year in the role, current employee
    Love this job, amazing people!
    The good thingsBedford is a fulfilling and rewarding experience, great people to work with!
    The challengesadapting to having a work life balance, time for myself is great.
    1 person found this helpful
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