Border Express is recognised by many employees for its positive workplace culture and supportive colleagues, with staff particularly appreciating the family-oriented environment. The company offers good work-life balance with flexible arrangements, and many employees value the opportunities for career growth within this expanding business.
Areas for improvement include the need for enhanced communication across teams, particularly during periods of change. Some employees note challenges with older equipment and systems that can impact operational efficiency. The workload can be demanding at times, with some staff indicating that managing expectations and busy periods can be challenging.