BP Service Stations
    (203 reviews)
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    Company Reviews

    Working at BP Service Stations

    3.3203 ratings in total
    5
    63
    4
    42
    3
    29
    2
    32
    1
    37
    78%
    Rate salary as high or average
    59%
    Employees recommend this employer to friends
    Work/Life balance
    3.2(203 ratings)
    Career development
    2.9(203 ratings)
    Benefits & perks
    2.6(203 ratings)
    Management
    3.0(203 ratings)
    Working environment
    3.3(203 ratings)
    Diversity & equal opportunity
    3.5(203 ratings)
    Ratings for BP Service Stations are shared as-is from employees in line with our community guidelines

    Reviews

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    most recent
    2.0
    Customer Service Role (Late Night/Overnight)
    Feb 2022
    1 to 2 years in the role, former employee
    Extremely overworked
    The good thingsGood team benefits, and regular team meetings.
    The challengesHaving no designated break time, being over worked, and being made to feel responsible for other peoples mistakes.
    3.0
    Retail Department
    Nov 2021
    Good to gain experience in challenging environment
    The good thingsflexibility of time to work, fuel discount
    The challenges24 hours on call, less support, long hours of work most of the time,
    3.0
    Assistant Manager
    Aug 2021
    1 to 2 years in the role, former employee
    Never do it again
    The good thingsThe employees were great to work with
    The challengesBig company which means the little guys slip through the cracks. One of the Area managers is difficult
    1.0
    Customer Service Representative
    Jun 2021
    Less than 1 year in the role, current employee
    none, bp management don't care about there employer's
    The good thingsmeeting new people, management is not good,
    The challengesgetting more hours, management don't care
    1 person found this helpful
    1.0
    Customer Service Representative
    Feb 2021
    3 to 4 years in the role, former employee
    Company dont look after there employees instead they give a hard time financially, waste of time thinking to get promotion, only if u relative of the business managers, u will be look after.
    The good thingsmanagers are supportive but if you dont have connections inside, u will waste your time. they only care about there family members and personal relations. True skilled persons are left behind.
    The challengesno real challenge in the job.
    1 person found this helpful
    4.0
    Manager
    Jan 2021
    Great first management role
    The good thingsRespectable brand, good people, challanging at times, but overall a great experience
    The challenges24 hour businesses are always a challange, so getting the right staff was of paramount importance
    4.0
    Service Attendant/ All Rounder
    Sep 2020
    7 to 8 years in the role, former employee
    Met a lot of good people while working at BP, I was the longest Indigenous person to work 6 years at Tennant Creek BP
    The good thingsGreat work team, good work hours
    The challengesNight shifts often have hostile customers that can make the job very challenging
    3.0
    Console Operator
    Mar 2020
    Less than 1 year in the role, former employee
    If your not in the click you dont stand a chance
    The good thingsThe customers , some of the people you work with, grave yard shifts are great
    The challengesNever feel welcome by managment
    1 person found this helpful
    1.0
    Retail Sales Assistant
    Mar 2020
    All Australiacurrent employee
    The worst years of my life
    The good thingsYou have a job & you can get guaranteed core hours but are usually on the lower end
    The challengesHorrible management on all levels. No sense of feeling respected or appreciated within the business An overwhelming sense of being made to feel like we’re dispensable & replaceable Never listen to and/or have our positions/point of views considered No rewards or recognition program
    2 people found this helpful
    5.0
    Customer Service Representative
    Mar 2020
    Less than 1 year in the role, former employee
    Awsome place to work and loved working with my Co workers.
    The good thingsWork mates, awsome managment, and regular friendly faces who live in the suburb.
    The challengesJust like working at any establishment or site u are expexcted to complete ur daily jobs but its quite difficult some days when powerball jackpots or theres a random rush n u have to work hard n multi task and co operate with ur co worker to be as effective as possible.
    1.0
    Console Operator
    Mar 2020
    Change is needed
    The good thingsInteraction with Customers
    The challengesPoor management. Lack of sleep also with shift work and shifts only being only 5 hours long each time
    1 person found this helpful
    2.0
    Junior forecourt
    Mar 2020
    Less than 1 year in the role, former employee
    Good if you like low hours and aren’t bothered by conflicting instruction
    The good thingsEasy tasks, very routine
    The challengesPoorly managed, adverse treatment by senior staff poorly managed
    1 person found this helpful
    3.0
    Assistant Store Manager
    Mar 2020
    1 to 2 years in the role
    Good Brand name but less benefits for management.
    The good thingsWorking with management more work and less pay.
    The challengesAll good but not good pay
    2.0
    Customer Service Role
    Mar 2020
    I would never work here again and never recommend working here to anyone.
    The good thingsI made a decent amount of money and I made good friends.
    The challengesThey are not nice people to work for.
    1 person found this helpful
    1.0
    Customer Service Representative
    Mar 2020
    7 to 8 years in the role, former employee
    Unusual place to work
    The good thingsGood payment, Safe for work
    The challengesWorking alone, face to face customers service
    4.0
    Customer Service Representative
    Mar 2020
    Very challenging but rewarding. Good company to work for overall.
    The good thingsGreat staff to work with. Lovely customers, learning new things about retail.
    The challengesDifficulty talking to management about issues. A lot of issues arise, not the best perks.
    1.0
    Store Manager
    Mar 2020
    Company not good. Exspect to much from low salary and bad conditions. Higher management are selfish and unprofessional
    The good thingsFree coffee and discounted petrol
    The challengesBad management, to much work load and low labor budgets.
    5.0
    Cook
    Jan 2020
    3 to 4 years in the role, former employee
    It is what you make it
    The good thingsThe people any job is enjoyable with the right crew
    The challengesThere was always under new management
    2.0
    Store Manager
    Dec 2019
    5 to 6 years in the role, former employee
    depends on WHO you know then What you Know
    The good thingsChallanging environment, flexibility, to work with different people/customers
    The challengesPoor management, no euqal opportunity, Bias HR controlled by TOP Management
    1 person found this helpful
    2.0
    Customer Service Representative
    Nov 2019
    Stressful work with little recognition of difficulties.
    The good thingsCustomer interaction, stock variety and store responsibility.
    The challengesDifficult hours, up selling and multitasking.
    1 person found this helpful
    1.0
    Cook and console operator
    Nov 2019
    5 years of damn hard work
    The good thingsRegular shifts but odd hours
    The challengesTravelling there to start at midnight. Extremely hot kitchen in summer, unbearable
    1.0
    Console Operator
    Nov 2019
    5 to 6 years in the role
    Not a bad job if you are in between study and a career.
    The good thingsYou meet some really nice customers , and most staff are great .
    The challengesOdd hours to work - no work / life balance . Higher management in head offices have no regard for staff and like to let you know you are just a number.
    2.0
    Maintenance Handyperson
    Nov 2019
    Less than 1 year in the role, former employee
    Great
    The good thingsAlways seeing happy customers
    The challengesCoffee machine had nothing but trouble with it
    4.0
    Customer Service Representative
    Nov 2019
    5 to 6 years in the role, current employee
    Safety and work procedures excellent In store jobs need to be shared more even
    The good thingsExcellent work place procedures in place safety is taken very serious
    The challengesChanging from night shifts to day After working for the company for over 6 years Getting other staff member to do there share of the work load
    5.0
    Assistant
    Nov 2019
    3 to 4 years in the role, current employee
    Very nice and enjoyable time
    The good thingsFirst thing is safety and career development is another aspect I liked about BP.
    The challengesSafety challenges in every steps.
    4.0
    Customer Service Representative
    Nov 2019
    1 to 2 years in the role, former employee
    Its a good job, good pay and at the end of the day its a job.
    The good thingsThe staff, the managers were great to work with.
    The challengesDrive offs, constant complaints over fuel prices
    5.0
    Customer Service Role
    Nov 2019
    1 to 2 years in the role, former employee
    Challenging though interesting
    The good thingsDiversity and opportunity to serve different people everyday
    The challengesManaging work and prioritizing them Drive offs
    3.0
    Retail Sales Assistant
    Nov 2019
    9 to 10 years in the role, current employee
    job is good but the management needs improvement
    The good thingsflexible hours easy job with good pay
    The challengesdealing with difficult customers and pressure from higher management
    4.0
    Customer Service Representative
    Nov 2019
    3 to 4 years in the role, current employee
    Great job if you don’t need full time hours
    The good thingsHaving great conversations with regular customers who come in every day.
    The challengesHaving lazy workers who don’t get their jobs done.
    1.0
    Customer Service Representative
    Nov 2019
    Less than 1 year in the role, former employee
    Find staff who are willing to work as a team and not against each other.
    The good thingsWas good working for Lowe’s BP in emerald until management changed!
    The challengesWorking as a team. New management were quick to judge and not follow up with staff complaints instead made her own decision on the situation even based on false information.
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