Employees at Brian Hilton Motor Group appreciate the family-like culture and the wide range of support provided by the company, both personal and business-related. They feel that they can grow in their roles and that their careers are progressing well, with senior management having their back. The company is known for its amazing staff with a real commitment to customer service, and the workplace is described as a nice place to work with friendly people.
However, like all retail businesses, the company faces supply challenges due to factors such as overseas quarantine and shipping issues, which can impact car deliveries. Additionally, some employees feel that their opinions and experience are not valued by the company, and there are concerns about poor management decisions, although these may have been addressed.