Brighter Access
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    Brighter Access
    (4 reviews)
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    Company Reviews

    Working at Brighter Access

    3.04 ratings in total
    5
    1
    4
    0
    3
    1
    2
    2
    1
    0
    100%
    Rate salary as high or average
    75%
    Employees recommend this employer to friends
    Work/Life balance
    3.3(4 ratings)
    Career development
    3.0(4 ratings)
    Benefits & perks
    2.8(4 ratings)
    Management
    3.0(4 ratings)
    Working environment
    3.8(4 ratings)
    Diversity & equal opportunity
    4.0(4 ratings)
    Ratings for Brighter Access are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 4 reviews sorted by most recent
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    5.0
    Support Worker
    Mar 2026
    Charlestown NSW 22901 to 2 years in the role, former employee
    Highpoint was a high point in my working life
    The good thingsI enjoyed the banter between support workers and participants. The regular staff who knew the participant’s needs inside and out, going above and beyond for them to make their days Brighter.
    The challengesCommunication between staff members could improve, with staff showing up to shift on time for a better handover.
    3.0
    Disability Support Worker
    Jan 2026
    Tamworth NSW 23401 to 2 years in the role, former employee
    I worked with disability people i did everything with them whatever they wanted
    The good thingsI love working with them they are the best
    The challengesI liked working with disability people they are so beautiful
    2.0
    Disability Support Worker
    Mar 2024
    Newcastle, Maitland & Hunter NSW1 to 2 years in the role, current employee
    A decent paying, low effort job that is only made difficult by the lack of any training, guidance, support or feedback from management.
    The good thingsPay in line with award specifications. Easy 1:1 work supporting individual clients rather than large numbers of clients.
    The challengesLack of any management guidance or supervision. You’re on your own with no instructions and the only time you hear from a manager is if you’ve done something wrong, or in the weekly company newsletter where the managers talk about themselves and pat each other on the back. Training is way below the bare minimum. You will be working with staff who have no idea about anything disability or health related and will have to basically look after your co-workers on shift as well as the clients.
    2.0
    Support Worker
    Oct 2020
    Less than 1 year in the role, former employee
    I knew I would leave sooner than later.
    The good thingsPeople I worked with.
    The challengesNot enough support and training.
    Company Reviews published on our site are the views and opinions of their authors and do not represent the views and opinions of SEEK or its personnel. SEEK does not verify the truth or accuracy of any reviews and does not adopt or endorse any of the comments posted. SEEK posts reviews for what they are worth and for informational purposes only to assist candidates to find employment.
    Reviews by location
    Newcastle, Maitland & Hunter NSWTamworth & North West NSW