Employees appreciate the opportunity to interact with customers and help them find calendars they love. Store licensees particularly enjoy the experience of running their own business with excellent support from head office and management, without requiring upfront investment. The role provides valuable retail experience and customer service skills development, with good financial rewards for those who follow the systems and sales techniques. Many enjoy the energetic, fast-paced environment of working in shopping centres during the busy Christmas period.
However, there are some practical considerations, such as the long shopping centre hours during extended Christmas trading, which can be physically demanding. Meeting sales budgets can require effort and commitment, with targets based on previous years' performance. Setting up and packing up stores during bump in and bump out periods can be challenging. Some employees have suggested that initial training and processes around staff hiring could be strengthened. Additionally, managing stock requires good organisation due to high sales volumes and the need to constantly replenish inventory.