Employees consistently highlight that working with children is rewarding and enjoyable, with opportunities to guide their growth and development. Many staff members appreciate their supportive colleagues and the positive relationships built with families and parents. The comprehensive training available both online and on the job supports career growth, whilst the flexibility of morning and afternoon shifts provides good work-life balance for students and parents.
However, there are some potential challenges to consider. Casual employees have noted that obtaining shifts can be difficult, with limited availability and occasional last-minute cancellations. Management support varies across locations, and some staff have found it challenging to obtain assistance when needed. Travel expectations can require journeys to various locations, sometimes for shorter shifts, and staffing ratios during peak times may stretch resources. Additionally, casual staff should be aware of upfront costs for first aid certification and training before shifts become available.