Carers NSW
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    Carers NSW
    (11 reviews)
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    Company Reviews

    Working at Carers NSW

    2.911 ratings in total
    5
    3
    4
    2
    3
    1
    2
    1
    1
    4
    100%
    Rate salary as high or average
    45%
    Employees recommend this employer to friends
    Work/Life balance
    3.3(11 ratings)
    Career development
    2.5(11 ratings)
    Benefits & perks
    3.0(11 ratings)
    Management
    2.5(11 ratings)
    Working environment
    3.3(11 ratings)
    Diversity & equal opportunity
    3.3(11 ratings)
    Ratings for Carers NSW are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 11 reviews sorted by most recent
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    1.0
    Communications Coordinator
    Jan 2026
    Sydney NSW 2000Less than 1 year in the role, former employee
    Avoid at all costs. Your mental health will thank you.
    The good thingsSome of the staff were friendly and helpful. Convenient location by Victoria Cross metro station. Some flexible options.
    The challengesThe CEO. I was set up to fail, and she made my job exceptionally difficult. Emotions ruled over logic, and I was criticised for asking for help; from her and from other long-term staff. As a new starter, limited support was given and my workload was extreme. So many assumptions were made about things I should have instinctively known (company processes, not skills related to my job). Plus key conversations were had without me being a part of them. It all caused severe anxiety and insomnia from the stress I was put through - so much so that I was put on a course of medication, and my direct report was hospitalised with heart palpitations. I wouldn't recommend this place to my worst enemies. Even my predecessor was saying how glad they were to be leaving, and how unreasonable management were. I should have listened to their advice. One more thing: apparently WFH days are an earned privilege? This wasn't communicated through the recruitment process (it was mentioned as a given).
    1.0
    Coordinator
    Feb 2024
    North Sydney NSW 2060Less than 1 year in the role, former employee
    Couldn’t wait to leave
    The good thingsThe team I worked directly with were passionate and eager to learn
    The challengesManagement were unlike anything I have experienced- micromanaging and toxic.
    4 people found this helpful
    5.0
    Intake and Assessment officer
    Dec 2020
    Less than 1 year in the role, current employee
    Everyday is another opportunity to laugh and have fun with teammates but also grow professionally, building knowledge across the many and varied community sectors.
    The good thingsThe team at Carers NSW are wonderful and beyond friendly and accommodating. I find that management are responsive to your needs as a professional. The training and whole process of onboarding is made to be fun and hassle-free which creates an excellent pressure-free environment to learn and grow within.
    The challengesThere are always challenges working accross cultures and communities, therefore the team morale within needs to be high and I can confidently say I believe this to be the case at Carers NSW!
    1 person found this helpful
    5.0
    Young Carer Support Worker
    Dec 2020
    Less than 1 year in the role, current employee
    Great work environment!
    The good thingsLovely Supportive environment, great work life balance and flexibility. Open communication and easy to talk to.
    The challengesAll challenges that have arisen i have been support by management, team leader and coworkers to navigate effectively.
    1 person found this helpful
    1.0
    Carer Intake and Support Officer
    Jun 2020
    Misleading emails and disappointment with professionalism of this organisation.
    The good thingsPotentially Interesting career with opportunity to capably use skills in new environment.
    The challengesWritten and verbal notification you have a part time job however no contract forthcoming and many reasons why you can’t start yet. Influences decisions you make waiting. Need to keep looking for another job that will honour commitment as not guaranteed of job with this organisation. Management was not strong in understanding the job nor interviewing.
    5 people found this helpful
    2.0
    carer intake and assessment officer
    May 2020
    Less than 1 year in the role
    Too KPI driven for whats meant to be a support role
    The good thingsI have met some really great people while working for Carers NSW
    The challengesToo focused on statistics and not enough on supporting the carers, or staff.
    4 people found this helpful
    1.0
    Jack of all trades
    Feb 2020
    9 to 10 years in the role, former employee
    Frustrating place to work.
    The good thingsWorking with Carers to increase their health and well-being.
    The challengesReactive management. Micro management.
    2 people found this helpful
    3.0
    Carer support services
    Jun 2019
    Interesting work although navigating senior leadership was challenging.
    The good thingsFriendly, hard-working staff committed to an important cause.
    The challengesHigh staff turnover, and senior leadership is stale.
    4 people found this helpful
    4.0
    Supporter of Carer
    Jun 2019
    1 to 2 years in the role
    Appreciated but insecure
    The good thingsRespect and appreciation
    The challengesFunding insecurity.Constant systemic changes.Lack of time for mentoring.
    2 people found this helpful
    5.0
    Research team
    Jun 2019
    3 to 4 years in the role, former employee
    Supportive managers and colleagues. Effective and encouraging management style. Good work/life balance.
    The good thingsSupportive colleagues, opportunity to make a positive difference
    The challengesLack of job security due to funding, difficult to progress within organisation because everyone likes the organisation too much to move on
    2 people found this helpful
    4.0
    Education Officer
    Feb 2016
    1 to 2 years in the role, current employee
    It has been a pleasure and a priviledge to work at Carers NSW.
    The good thingsGreat team and supportive management.
    The challengesThe whole sector suffers through the competitive tender system, which creates insecurity for clients as well as staff.
    1 person found this helpful
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